Not great customer service - our daughters Glow 150 developed a fault. Lots of back and forth on how it was in “demo mode”, despite us being clear it wasn’t. Rather than replace it, they asked for i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our Lumie Glow 150 developed a fault with the power button, which made it a little harder than usual to set the time. We contacted Lumie, and they arranged for it to be swapped with a replac... Vis mer
L'entreprise Lumie sont vraiment top. Le colis à été livré par Collisimo France, et la c'est vraiment pas top, eux m'ont affirmé que le livreur m'as livré en main propre, alors que j'étais à 25... Vis mer
I didn’t get to use it for long before my adult daughter stole it and took it to university. She uses it as a calming bedside lamp as well as an alarm (well, I’m assuming she uses it as an alarm, alth... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1991 in Cambridge, Great Britain, Lumie’s been researching, designing and developing light therapy lamps for over 30 years. We even invented the world’s first-ever wake-up light back in 1992! With great expertise comes great responsibility, and we are on a global mission to empower you to tune into your natural rhythms for best-ever sleep, mood and energy. Light keeps your circadian rhythms on track so that your routines (i.e. when you eat, work, and sleep) are aligned. Without strong light cues, everything can go out of sync. Lumie light therapy lamps, such as wake-up lights and daylight lamps, help entrain your brain to the 24-hour light-dark cycle, especially when you’re stuck indoors with little exposure to natural light, or when mornings are dark and the days are short, like in the fall and winter.
Kontaktopplysninger
3 The Links, Trafalgar Way, Bar Hill, CB23 8UD, Cambridge, Storbritannia
- info@lumie.com
- www.lumie.com
3,8
Bra
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unsolved Problem
When our Lumie arrived the background light did not work. We tried to phone using the given contact number but a pre-recorded message told us to email the company. We did this but did not get a reply...so ourckamp is still not working 100%
30. november 2023
Ich mag meinen Lumie sehr
Der Wecker kam zügig zu mir und erfreut mich jeden Morgen. Topp Qualität, super Klang. Die Einstellungen waren am Anfang für mich nur mit Anleitung vorzunehmen, hier fallen zu viele Funktionen auf einzelne Knöpfe….
28. november 2023
Easy ride delivered quickly
Easy ride delivered quickly. Recipient very happy with lumie light
29. november 2023
Very good product
Very good product. Great you can trial it first - but I'll be keeping mine! Fast delivery. Recommend.
6. desember 2023
Lumie task lamp
I use a light therapy lamp while working and the desk/task lamp style lamp is so much more comfortable and less obtrusive compared to a classic light box style lamp. I saw Lumie's new task lamp and hesitated purchasing at first due to the high price point. However since receiving the lamp I have no regrets, the quality is of a very high standard and it's not only a more practical design than the old goose-neck style lamp (the flip up light plate is so much easier to adjust positioning and light diffuser is lovely and soft), but it looks really nice on my desk too. It's also a bonus if purchasing direct on the Lumie website claim medical VAT relief is very straight forward if you are eligible. Delivery was super fast. Overall, happy customer.
28. november 2023
Great service , great product
Quick delivery, well made product.
A excellent experience from start to finish.
28. november 2023
Fabulous products completely changed my…
Fabulous products completely changed my sleep and my life! Talked all my friends into buying them too and they loved them as well!
28. november 2023
Lumi Lamp pretty awesome
Took me a bit of figuring bout but wow what a great alarm clock , wakes us both up with the light before the sound comes on but the birds are a soft & pleasant noise to ease the waking up . Definitely recommend this
27. november 2023
I love my Lumi light
I love my Lumi light, it’s helped my Seasonal Affective Disorder phenomenally and I highly recommend it. The light is extremely bright so if your eyes are light sensitive do a bit of research first but I am happy.
4. desember 2023
The concept is great but the product feels cheap
The concept is great but the product feels quite tacky for the price
24. november 2023
How could I have lived without it
I absolutely love Lumie lamp and I bought one for my nephews too. I always struggled to get up when it is dark and now, I feel it way more easier! How could I have lived without this? Definitely great investment!
PS: I tried a cheaper version before but I found the blue/white light too piercing my eyes in the morning. I like the yellowish light of Lumie lamp way more
24. november 2023
Happy customer
All as expected. I bought a replacement bulb for my Lumie alarm clock. It could have been a little easier to find on the website. Otherwise ordering, emails, delivery, etc was all as expected. I didn't have any need to contact customer service.
I was buying a new bulb because I knocked the Lumie alarm clock I've had for years off the table, breaking the bulb. The alarm clock is still going strong. Maddeningly I broke the bulb again a few days later, in the same way. Note to self to be more gentle when I'm switching the alarm off in the morning. That's when I found with a bit of research there are other places online (avoiding Amazon) which are cheaper including delivery.
25. november 2023
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