Not great customer service - our daughters Glow 150 developed a fault. Lots of back and forth on how it was in “demo mode”, despite us being clear it wasn’t. Rather than replace it, they asked for i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our Lumie Glow 150 developed a fault with the power button, which made it a little harder than usual to set the time. We contacted Lumie, and they arranged for it to be swapped with a replac... Vis mer
L'entreprise Lumie sont vraiment top. Le colis à été livré par Collisimo France, et la c'est vraiment pas top, eux m'ont affirmé que le livreur m'as livré en main propre, alors que j'étais à 25... Vis mer
I didn’t get to use it for long before my adult daughter stole it and took it to university. She uses it as a calming bedside lamp as well as an alarm (well, I’m assuming she uses it as an alarm, alth... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1991 in Cambridge, Great Britain, Lumie’s been researching, designing and developing light therapy lamps for over 30 years. We even invented the world’s first-ever wake-up light back in 1992! With great expertise comes great responsibility, and we are on a global mission to empower you to tune into your natural rhythms for best-ever sleep, mood and energy. Light keeps your circadian rhythms on track so that your routines (i.e. when you eat, work, and sleep) are aligned. Without strong light cues, everything can go out of sync. Lumie light therapy lamps, such as wake-up lights and daylight lamps, help entrain your brain to the 24-hour light-dark cycle, especially when you’re stuck indoors with little exposure to natural light, or when mornings are dark and the days are short, like in the fall and winter.
Kontaktopplysninger
3 The Links, Trafalgar Way, Bar Hill, CB23 8UD, Cambridge, Storbritannia
- info@lumie.com
- www.lumie.com
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Lamp is easy to use with straight…
Lamp is easy to use with straight forward instructions.
Seems to be helping.
Very quick delivery.
Love my Lumies
Easy to order. Quality products every time. Might be more expensive but cheaper versions do not offer same level of light therapy.
Helps with sads
Pleased they still sell the bulbs. Would be lost without our mood light in winter
Great for getting up in the dark
I bought it for my daughter as a present. She is BA cabin crew and needs to get up very early and hated getting up in the dark. She thinks it is amazing!
Love it!
Love it!! Everything we wanted and more! Happy sleeping and waking up household now 😊
This genuinely works
This genuinely works. I find it so much easier to get up in the dark mornings after just a 20 minute sunrise. My mood is also significantly better through the morning and I feel more awake. Thank you Lumie.
Produit de belle qualité
Produit de belle qualité. Acheté en remplacement d'un très ancien appareil Philips.
A wonderful gift of light in the morning
Product was delivered promptly and as described. It was a gift for someone and they were delighted with the functionality and quality of the light helping them get up in these dark mornings.
Great customer service / clunky + slow refund process
I really wanted to love my Lumie Mini but it gave me headaches and nausea. The return process was a little laborious as it required a couple of back and forth emails with customer service (who was very prompt with replies), and a follow up email 2 weeks later to check on refund which I am still waiting for. Despite the hassle and slowness of refund, Lumie customer service is excellent.
customer care and product great
They were very good with advice prior to purchase.
The product is great, the wake up and go to sleep functions are very good, I prefer the luxe 750 for blue light tones but I'm in a poor signal area so did not benefit from the DAB radio. For this reason i returned the Luxe 750 and kept the bodyclock 300. The sounds are very good and there are a sufficient number to suit any mood. I am very happy with and it is a relief to have good email communication with the company.
Very good description of the product
Very good description of the product. It arrived on time in perfect condition
Very quick delivery
Very quick delivery. As always Lumie provide excellent customer service. I have an original model from when they first came out, but it's a bit big for the bedside cabinet and is in the spare room. The newer model is the perfect size and just as good.
Don't be tempted by cheaper "multi-coloured" clocks from Aldi;Lidl; etc. My in-laws got me one and they just don't help S.A.D. You wake up grumpy instead of happy!
Summary: I would recommend Lumie alarm clocks to everyone, it's one of the nicest way to wake up.
easy website
easy website, ordered no problem and arrived in good condition within time frame advertised.
Eases you into the new day
Clear & comprehensive description of features made sure I chose the right version for me. I’m very happy with the product, it’s made waking up much less traumatic!
Top service ordered a new bulb for…
Top service ordered a new bulb for lumie.. bulb arrived promptly and worked perfectly thank you!
Très bonne expérience.
Not had time to fully experience the…
Not had time to fully experience the alarm clock as yet, but from what I have seen and heard it’s just what I need. I need to find time to try more sounds than just the birdsong. Product was delivered promptly and just as ordered.
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