Company auto renewed it's services. I called within 3 or 4 days to cancel but there policy is that customers will not retro actively reimburse for auto renew cancelation. This policy is just wrong!c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The remote link from any computer or phone allows me to monitor my weather station, cameras, and even my freezer two hundred miles away. It’s almost like having someone there. It also lets me know if... Vis mer
We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago,... Vis mer
The price is high for the value. There should also be better tiers for the number of machines under management. GoTo is constantly introducing new features as modules you have to pay for rather... Vis mer
Informasjon om virksomheten
Om LogMeIn
Skrevet av virksomheten
About LogMeIn
LogMeIn delivers the reliability and visibility modern IT teams demand, drawing on over two decades of expertise, more than five billion remote sessions, and an industry-leading 99.9% uptime. LogMeIn’s products are built for organizations of all sizes, with advanced endpoint management and remote support platforms. By consolidating IT functions into a unified solution, LogMeIn simplifies IT operations while seamlessly integrating with leading platforms, such as ServiceNow, Microsoft Teams, and more, so IT can stay agile and effective in even the most complex environments.
Our core solutions, LogMeIn Resolve and LogMeIn Rescue, are purpose-built to proactively empower IT & MSPs to minimize risk and enhance user experiences, with always-on visibility, practical AI, and zero trust security across every endpoint and workflow.
With a global presence supporting organizations of all sizes and industries, LogMeIn provides VIP-level customer success and dedicated in-house 24×7 support to ensure your critical operations are backed by real people and real expertise when failure is not an option. For more information about our solutions and how LogMeIn can help your IT team excel, visit www.logmein.com.
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Kontaktopplysninger
2,6
Under middels
239 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
LogMeIn has always been easy to use and…
LogMeIn has always been easy to use and very beneficial for all my office needs.
7. oktober 2024
They had the product I needed.
4. oktober 2024
Too expensive
I would give this product a 5 star rating if the price was more reasonable.
7. oktober 2024
ReResponsive customer supportsponsive customer support
Excellent and Responsive customer support
7. oktober 2024
Seamless connections.
5. juni 2024
Log Me In works very good on newer…
Log Me In works very good on newer computers. However, I haver to use some XP computers that are compatible with some software I use. Some of the XP computers work and some do not. I have had to purchase Any Desk to access them. At some point soon I will have to switch to Any Desk as it works on all Windows operating systems and I can not afford both.
7. oktober 2024
I've been using LogMeIn Central for…
I've been using LogMeIn Central for years. Great product.
7. oktober 2024
Tried and true always works
Tried and true always works - CMMC compliant - 100% encryption.
7. oktober 2024
Absolute best way to log onto your computer remotely
The absolute way to log on to your computer remotely
7. oktober 2024
Diego was very helpful and even followed up
Diego was very helpful and worked to get my issue resolved quickly. He also followed up to make sure I could log on without any issue.
16. september 2024
It works
It works! It's easy to use and allows us to remote in and help customers quickly.
4. oktober 2024
Works well.
6. oktober 2024
It’s becoming too expensive to keep
It’s becoming too expensive to keep. It’s good and I don’t want to change but for a small business the increasing price is pricing itself out of reach
7. oktober 2024
Easy to use- great support-
Easy to use- great support-
good options to manage computers
7. oktober 2024
The product is great but the support is…
The product is great but the support is a challange.
7. oktober 2024
Terrible customer support
Terrible customer support. After 3 years of good function I couldn't log in with my email address. They have had 2 weeks to fix it and said it had to be referred to "development." They finally opened a subaccount under a 2nd email address but my main account still doesn't function. It's been a disaster for my small business.
Update: their request for additional information suggests a lack of communication. All they have to do is to look at the customer service ticket for the history. Customer service said they found the problem when contacted but didn’t have the authority to fix it. They referred it up the ladder to development. Development was very slow to respond. We were unable to log in and use remote access for many days. The last communication indicated the problem was fixed by development and all we might have to do is to reset password. Not correct. Ended up with the sub account for one email and the primary account which indicated the devices had to be re-entered. We cancelled the subscription and were promptly refunded once the cancellation team looked at the ticket. After several years or great service and dependable function, this experience was intolerable and we cannot risk a repeat with LogMeIn
3. oktober 2024
Anmeldelse skrevet uten oppfordring
Connecting to a host within a network…
Connecting to a host within a network can be challenging. The "connect to" field should contain the network name, not the organization's domain name. Unfortunately, this isn't explained anywhere and there is no available support for this issue.
4. september 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.