LogMeIn Anmeldelser 239

TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Company auto renewed it's services. I called within 3 or 4 days to cancel but there policy is that customers will not retro actively reimburse for auto renew cancelation. This policy is just wrong!c... Vis mer

Vurdert til 5 av 5 stjerner

The remote link from any computer or phone allows me to monitor my weather station, cameras, and even my freezer two hundred miles away. It’s almost like having someone there. It also lets me know if... Vis mer

Vurdert til 1 av 5 stjerner

We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago,... Vis mer

Vurdert til 2 av 5 stjerner

The price is high for the value. There should also be better tiers for the number of machines under management. GoTo is constantly introducing new features as modules you have to pay for rather... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Om LogMeIn

Skrevet av virksomheten

goto-image-1

About LogMeIn

LogMeIn delivers the reliability and visibility modern IT teams demand, drawing on over two decades of expertise, more than five billion remote sessions, and an industry-leading 99.9% uptime. LogMeIn’s products are built for organizations of all sizes, with advanced endpoint management and remote support platforms. By consolidating IT functions into a unified solution, LogMeIn simplifies IT operations while seamlessly integrating with leading platforms, such as ServiceNow, Microsoft Teams, and more, so IT can stay agile and effective in even the most complex environments.

Our core solutions, LogMeIn Resolve and LogMeIn Rescue, are purpose-built to proactively empower IT & MSPs to minimize risk and enhance user experiences, with always-on visibility, practical AI, and zero trust security across every endpoint and workflow.

With a global presence supporting organizations of all sizes and industries, LogMeIn provides VIP-level customer success and dedicated in-house 24×7 support to ensure your critical operations are backed by real people and real expertise when failure is not an option. For more information about our solutions and how LogMeIn can help your IT team excel, visit www.logmein.com.

Contact Us

Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

239 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am a commercial real estate attorney…


I am a commercial real estate attorney and your product is absolutely amazing. I am able to connect to all of my files in the office using a lap top computer from either my home or from Florida. I am able to coordinate with my secretary who also has remote access to all of my files. Any time that I have had a problem your technical support staff has been able to resolve the problem quickly and efficiently. I would give your company a five star rating.

4. oktober 2024
Vurdert til 5 av 5 stjerner

I have been using logmein for over 17 years.

I have been using logmein for over 17 years now.
It has provided the ability to provide robust support from anywhere in the world with no issues.

4. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

Thank you for your kind review and for being a loyal customer for 17 years! :)

Vurdert til 4 av 5 stjerner

Useful Tool for Remote Equipment Control

I use LogMeIn to remotely monitor and adjust a piece of computer controlled equipment. To date, LogMeIn has been capable of handling any task I need to accomplish. The actual login and computer connection, although ultimately successful, tends to be a little haphazard, which is most likely due to the infrequency I need to use LogMeIn and my lack of formal training in the use of the LogMeIn Software. (Otherwise you would have received 5 stars.) Perhaps, If you reply to the comments, you could include a link to a short (10 to 30 minutes) web based tutorial that I have not had time to seek out on my own.

3. oktober 2024
Vurdert til 5 av 5 stjerner

LogMEIn is my GOTO Solution for customers!

I've used and been a big fan of LogMeIn for many years now, and also encouraging my customer base if an Managed Services providers don't provide an RMM tool for their customers my suggestion to the customer is to get with LMI and use that for their remote users. Secure connection and access, screen blanking, and remote printing capabilities. LMI also works better than an RDP connection over VPN, and can offset latency with slower connections and also work better than VPN connectivity with slower ISP remote connections.

3. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

Thank you for being a loyal LogMeIn user for many years and referring us to your customers! We appreciate your positive feedback and are thrilled to hear that you've had such a positive experience with our product. :)

Vurdert til 3 av 5 stjerner

Far Far too explensive

3. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

While we strive to offer competitive prices, we'd encourage you to contact us and ensure you are using the right product for your needs, or if there may be something more cost effective.

Vurdert til 5 av 5 stjerner

No issues

Just really never have any issues.

3. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

We appreciate your positive feedback and love to hear you've had a consistently smooth experience!

Vurdert til 5 av 5 stjerner

Very useful when travelling

Very useful when travelling. Have been using for years. It would be nice if printing was easier but there are bigger issues in he world

3. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

Thank you for your review and for being a loyal customer! We appreciate your feedback about remote printing, and will pass it along to the product team.

Vurdert til 4 av 5 stjerner

LogMeIn enables me to do everything

LogMeIn enables me to do everything I need regarding Remote Control and File Transfer.
It is extremely secure with several protection layers.
File transfer is brilliant because it uses excellent compression and can detect changes in a file when overwriting.
Only 4 stars because it is too expensive.

3. oktober 2024
Logoen til LogMeIn

Svar fra LogMeIn

Thank you for your detailed review and for highlighting the features you find most valuable in our product!

Vurdert til 1 av 5 stjerner

Starts up with Windows with no choice

I give 1 star to every single company that thinks it is the right thing to make the program startup with windows. You don't even have it in your normal options to deactivate it. I wish I could give -5 stars. I really despise companies like this. As if you were that important that I wanted to see this program with every startup. As if I really need to connect to a network every time I start my PC, HELL NO!!! I could go on the whole day like this

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Incredibly unhappy with Logmein

I must have subscribed to Logmein many years ago, but I stopped my subscription. I recently had two payments to Logmein made, and I was surprised by this as I had not re-subscribed to Logmein. I logged into my Logmein ("LMI") account and found that two subscriptions had been added in early June 2024; this was definitely not by me, and I tried to cancel them. Apparently, however, you can't cancel LMI subscriptions in the actual account, you have to contact their customer support via a telephone line; there is no other means of contacting them.

I tried calling the customer support line and was on hold for between half an hour and an hour, and then gave up.

Long story short: it looks like I have been scammed, and there is no easy way of closing my account or finding out what has happened, as LMI seems to have made a policy choice to make it as difficult as possible to contact their support team.

26. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til LogMeIn

Svar fra LogMeIn

We understand your frustration with the recent charges and the difficulty you've encountered in contacting our customer support team. We would love to help rectify this issue for you. Please submit a ticket at https://support.logmeininc.com/pro/contact with more information so we can discuss your specific situation and help improve your experience however we can. We hope to hear more from you soon!

Vurdert til 1 av 5 stjerner

Rate von Logmein ab!

Benutze logmein seit mehr als 10 Jahren. Die Fernwartungssoftware ist teuer als andere Lösungen anderer Hersteller, hat aber auch ein paar Vorteile.

Was mich immer schon ärgerte, war die Intransparenz dieser Firma. Das fängt an mit der nicht wirklich korrekten Rechnung für deutsche Kunden und geht insbesondere in der Abonnementverwaltung weiter.

Es ist praktisch unmöglich ein Abonnement zu ändern (z.B. von 150 auf 100 Computer). Man scheitert an der mangelnden Möglichkeit, das in der Verwaltungsoberfläche zu erledigen und findet dann keine Möglichkeit das Unternehmen schriftlich zu erreichen.

Meine dringende Empfehlung, nehmen Sie einen der vielen anderen Anbieter (z.B. Splashtop, Teamviewer usw.) und fangen Sie nicht mit Logmein an.

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

You cancel and they still take money out of your account

I cancelled the account over the phone. Now, they apparently have no record of this and still automatically renewing my subscription. Logmein won't refund due to the terms of renewal, which I didn't authorise.
It looks like since their data breach, they are doing dodgy things to keep the company afloat.
DO NOT USE THIS COMPANY ALSO KNOWN AS GOTO.

25. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

LogMeIn cancellation rip-off

LogMeIn Rescue used to be a great product but I no longer use it as better alternatives have come along. Tried to cancel my account only to be told my contract has 8 months to run so I have to keep paying them for another 8 months. Total rip-off. I would no longer recommend them to anyone.

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

a sad shadow of what LogMeIn used to be

Unfortunately, since GoTO took over LogMeIn, the level and quality of their service has dropped dramatically, with staff being unable to offer decent support any longer, chatbots that simply do not understand basic english, and staff that only seem interested in selling and not delivering service anywhere near the level we used to get from LogMeIn; a dramatic and ultimately depressing drop in standards that their customers are powerless to change apart frrom cancelling their subscriptions.

18. oktober 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv