Lidl US Anmeldelser 

I was at Lidl Columbia Hights DC. Surprisingly, they started prohibiting customers to take the cart to the garage. How do you expect customers carry 2 packs of 40 or 25 bottles of water without cart?? Can anyone help me understand this??? They told me it is the corporate decision.

I received a pair of long insulated underwear pants that had no fly. The pants are worn under many layers of clothing in COLD weather. I had difficulty for obvious reasons trying to find the fly in "emergency" conditions.
I thought the very least Lidl's could do was apologise and also I thought the President of Lidl's, a Yale graduate, (Joel Rampoldt, President) would have been raised with the knowledge of proper ettiquette to respond to something like this. It is also pretty wong in business to let a $8.00 item turn into customer loss and this review. The date of this experience is today because this is no longer about the flyless insulted underwear. It is about corporate manners.

Bad quality and merchandise high prices more than other grocery stores very few items that are on sale. And they do not give you your money back even though I hadn't left the building they are against policies the law is you can return your items and they could not do it I'm going to call consumer affairs now

Advertised special for Smithfield Pork Tenderloin this week was for $1.79 per pound. Went to store to purchase and they said it was for the pork loin at $1.79. I showed them the circular that shows exactly what it was and they will not honor it. I called customer service telling them that this was false advertisement!
We went the distance to buy for my elderly mother and this is what they tell me. VERY DISAPPOINTING.
To think I can get at other stores for that price when on sale.

I when food shopping to the store in woodruff rd sc ver the weekend. I know I should have told my daughter to look at the expiration date but I didn’t thought of anything bad into on Christmas Day that I went to cook some stuffed and I saw that I bought things that it was expired for more then a week not happy to throw away food and money but definitely I won’t be going to that store again

just made my last trip ever to Lidl tired of the prices always wrong and ignorant customer service. Overall they have just went nuts on price increases doubling just about everything.They raised prices like they are a niche store instead of a low end food store.My candy was .99 raised it to 2.50 .bread is always 30 cents more than Aldi's unless you are buying their lousy white bread. They always leave up last week discount stickers and then not give you the price.Just a freakin hassle who needs it !

I had an experience of short-weighting in chicken wings(CW) (net weight labeled 4+ LB but actually <3 LB). Since this was found out not right away in store but after I got home, so I took no action, just kept it in mind.
Today again I bought two packs of CW at this Lidl (15E Podonia rd MD 21093). After checking out, I told the store manager my story and asked if I can unwrap the CW and weight CW at the checkout scale, the manager had a long face and said NO, b/c the WC was not weighted & packed here in the store. So I used the scale inside the store, it weighed 7.8 LB, but labeled net weight 8.69 LB. see uploaded pics. What was worse the manager locked her in a room and didn’t want to see me again. What such a bad day in Lidl!!!

Waste of time and gas, went to buy scallops, was informed by employee, didn't get shipped and then she just walked away, why advertised an item if you can't deliver.

customer service is useless. there is no way to find out if an item is in stock, and there is no way to call a store to find out. what's most frustrating is that on their website everything is in stock, that is until you arrive at the store to find out that it is actually out of stock

The manager is very unprofessional treats her customers with length of disrespect which in turn goes to her work staff Staten Island and Richmond ave you know who you are not everyone’s is so nasty and unpleasant but it all starts with management if you are nasty everyone under you will be lead by example…or don’t be a leader not the job for you dissatisfied costumer!!!!

Not impressed at all with meat and produce quality. Checkouts are ridiculous. Customers are in a long line with one cashier. Then they open another and close one. What sense does that make. Can't buy everything you need to make even a simple meal complete without having to go somewhere else. Really not worth the time and effort, rather pay a little more in one location and get everything

Poor management @ Hyattsville MD location. Shelves constantly empty…restocking carts in every aisle during business hours. Shouldnt this be done overnight like most normal grocery stores? Never more that two cashiers open even with long lines. Employee will just stand there and look when lines are all the way to the back of the store. It’s like ALDI without the savings. Never again smh

Three hours after opening they were out of the weeks sale items. Store was dirty. One cashier. Overcharged on milk. This lacey twsp NJ store has been a failure since opening. With an Aldi within one mile the won't be in business long. New Jersey with the largest freshest blueberries in the country right now and they're selling blueberries from Miami. There is never anyone to complain to. And they don't seem to care if you do find someone to ask a question of. It's a failure of management whoever is in charge of advertising and ordering should be fired it's easy to find incompetent people.

I was Excited to see the wild caught half Salmon Fresh never frozen fillet's on sale. I went to the store and purchased a large order of many items as well. As I exit any grocery store, I immediately place cold foods in freezer coolers with ice packets to ensure I never have spoiling. The fish had an expiration date that should have lasted through fathers day weekend where I intended to smoke it outdoors. Upon day 2 I started to smell an odor in our refrigerator and began investigating where it was coming from. I pulled everything out and couldn't find the culprit. It couldn't be the fish right? Not with that far of expiration date and not seeming to be thinly cryosealed. By the morning of day 4 the refrigerator odor was unbearable and my family wouldn't go near it to eat anything out of it. I had placed the fish in not 1, but 2 garbage bags and the odor was ungodly when I opened them. It was definately the fish. I called Lidl customer service and recorded the call. I was told that they didn't want it back and to throw it out. I told them they needed to IMMEDIATELY contact my store and investigate before someone eats it and gets sick. I was told that someone would call me back? I was also told I'd recieve an email regarding reimbursement. Neither happened and I can almost guarantee you that many fish were sold to unsuspecting customers at my store. With my entire conversation falling on Deaf ears from a third party, I tried looking up Lidl corporate offices. I found a number for compliance and phoned once again going over the entire story which has left my refrigerator unusable with an odor after scrubbing and using many baking sodas. AMAZING! I spoke to 2 different reps and neither could pronounce the store name correctly. Again.. I was dealing with outsourced 3rd party service vs. Actually speaking to a Lidl representative. All I can say is, if someone gets sick eating bad fish in my area, Lidl definately deserves the liability and backlash for it. The store is far for me and without a direct number to warn them. If something bad happens it was definitely Not from my lack of trying. I guess Lidl is insured and they Honestly don't seem to care what happens or what has happened. A lack in caring through cheaper outsourcing is definately not worth the cost in a loss or sickness of a customer. This is most Definitely an issue for me and anyone paying for trusted fresh groceries from Lidl. If I do not hear from Lidl after this, I will be filing complaints through every Government Agency division on food and buisness in the State of GA for Lidl's failure to take action regarding something this serious and give them my recorded calls.

If I could lidl would give a 0 stars I never been in a food store that has one check out open. And the one check out the guy walks away to move bottles then walks away agian. People are trying to check out instead there waiting on line. This is the fourth time I was on line and had to wait for someone to check out.

They carry a very limited supply of advertised items and they don't do rain checks. So, they entice you with ads (eye candy), however their supply on door busters is extremely limited and is out of stock 10 minutes after they open. Employees agree this is a huge issue and seem exasperated when customers complain. I really dislike this place and vowed to never go back!!

This review is for the Lamb meat in the Columbia, SC Lidl Store:
The Swift Brand lamb cutlets were without question the worst cuts of lamb I have ever had in my life. I've eaten lamb in Greece, in Israel, in South Africa and in other countries around the world as well as around the U.S. and nothing compared to the low quality in Lidl's Swift brand Lamb. It was all bone, fat and gristle. I would not even throw the leftover into the nearby pond for the turtles to eat. In short - simply terrible. We won't be going for any other products from Lidl. Thank you!

Check your receipt before leaving store. I had a couple of bad experience with the cashiers. I shop at Lidl on Main St. Belleville,NJ.One time was charged for an item I did not purchase. The cashier could not be more rude. Another time was charge regular price when on sale. The managers are not much better,no apology. I wrote to the home office. Never received a reply. Shame on them.Horrible customer service.

I had been a loyal customer, however, when I dare question why they excluded long time customers from their grocery giveaway, they resorted to lying. The marketing & managers had the customer service reps lie. They thought they were too good to offer up an honest response. Corporate is horrible as it relates. They think they are too big to fail, that they can treat consumers any way they like. They are fine w/accepting our money yet will ignore & lie to you when you question them. They get less than 1 star for this. I wrote them on Mar 2023, they have failed to even respond. That's what utter arrogance looks like & no respect for customers looks like