Lidl US Anmeldelser 

Hate the new Paramus location. Only one live checkout. The self checkout is overly sensitive and required constant resetting. They had few options. One brand of mayo in one size, for example. The layout is utterly illogical.

Won’t go back.

If I could give it a negative I would! Used to love and shop at the York Pennsylvania store all the time. Quality has gone down hill! Now there going with there own brand stuff! Quality SUCKS! Lucky if you can even get chicken there anymore! Cases constantly empty! Employees rude as heck!!!! Figured a good thing would not last long!

I have frequently shopped at Lidls at various locations however, the Columbia Heights store is problematic on multiple counts:
1. store management refused to identify themselves upon request when I had an issues with a very disrespectful cashier.Instead of immediately and discreetly addressing the situation management became a even bigger problem by making matters worse with his belligerence.
My disability became a source of ridicule and laughter. The attitudes and behavior of the employees ,including management was so egregious that I started recording it!
2. The location in question isn't my choice but rather a necessity at time. my disability severely limits my shopping option. on most occasions I notice employees being very inconsiderate in how and where they leave items to be shelved.Often it is an inconvenience to the customer.
3.I am reluctant to ask for assistance due to prior rude and unhelpful service.
4.filthy baskets and unwillingness to greet and think customers while checking out.
5. Employees not excusing themselves when they interrupt customers shopping experience while shelving and moving items .
6. there is an unwritten policy,per management, whereby employees don't where name tags or identity themselves upon request.
I did file a complaint with corporate however, nothing appears to have changed!

Do NOT buy their "heavy whipping cream".
It's MILK, NOT cream and cannot be whipped into a froth.
FALSE ADVERTISING.

When you advertise an item in your flyer for the week of January 15-21, you should make sure you have enough items in the warehouse to make the customers satisfied. You advertised Eggland 18ct eggs for $4.99. On the first day which was yesterday January 15, 2025 by 10am the eggs in the Fresh Meadows store were all sold out. I was told there will be more today. I got up early and I was the first one in the store on January 16, 2025. The shipment was not delivered. I traveled to the Glen Oaks Lidi and was told yesterday the store never got the shipment at all for the sale eggs. What is going on with the shipment of sale items in your stores??

On September 29th, we purchased a Livarno trellis for use as a Christmas present. On assembly, there was a missing part. Customer service had no viable solution to the problem: they wouldn't exchange it or replace the part. Since I spent time assembling the item (45 minutes), disassembling it and taking back was not reasonable. So much for the 3-year limited warranty. Merry Christmas LIDL!

Never consistently have items in stock. Very dirty and messy shelves. Went to buy corn muffin mix and cupcake liners. Guess what plenty of cornbread mix but no liners. When asked where liners might be,was told they don't normally carry them. Back to a real supermarket and not a 7/11 style convenience store.

When shopping for Thanksgiving at the Brick store, I bought a men's flannel shirt size M
(Said it fits size 38"-40").
It was so small, it was skin tight on my grandson who is not even 35". I inadvertently disposed of my grocery receipt, which included the shirt. When I went to LIDL's today, they refused to refund my money or even give me a credit because their new policy for the holidays is now:
NO RECEIPT, NO REFUND. What do you do with an irregular size shirt? Clerk at register said "give it as a gift". Ugh, insulted, I said "throw it in the garbage if you won't honor a refund on a poor-quality purchase". Finally store mgr, Jessica, came out to talk me down and "protect her staff from me." She was the Queen of Nasty. When the first manager wouldn't ID himself, I had taken a picture to complain to main office. Jessica insisted I delete their picture, implying she would grant my refund only if I did so. Now I see why they only rate 1.8 stars. Bad, bad customer service and policies.

I was at Glen Burnie 21061 store and associate was crazy rude and just disrespect customer. No response return to at all and just watching other side and even I took my receipt my self. If she don’t like us why she standing there - we are there and she is getting money and buying food- really bad people most time ignore customer👎🏻👎🏻👎🏻👎🏻👎🏻

Our Lidl Store changed dramatically since it opening in McLean Virginia. It used to be well organized store with same location of common items. I used to love this store.Now it looks likes an abandoned refugee store with no possibility to find stuff. I am not happy with this place anymore.

I really like my Lidl store - especially for bakery, flowers, gold brick of coffee, and other products. However, I was very disappointed in their bleach. I used an entire cup in my washing load (top load washer, hot water) and still almost no stains came out of my whites. It's back to Clorox for me where I need only 1/4 cup to clear out all stains. I haven't been satisfied with several of their cleaning products, so I'll stick to the food and other non-food items.

SUMI the cashier!!! Bayonne lidl is always a good experience HOWEVER the cashier SUMI is literally the nicest best I have ever encounter . I’m 56 years old and shopping a LONG time and this woman was so helpful knowledgeable and NICE. I’ll go only here now because of her. She should be praised

When asking for help from an associate, he was very rude and disrespectful. Ton of voice was very unprofessional when asking for help at the self check out then needed more help at the self check out and assistant manager came over and I told him his associates were very rude. He could care less and just walk away and ignored me Cashier that was cash register asked her for help and she replied very rudely. I already asked for help will not be going to this location again military Highway.

Good products cheaper than in most supermarkets. I buy most of my groceries there.

I would give a zero worst service possible.never ever more than 1 register open even if line is 10 deep.if you want to return 1 item you have to wait on same line.store has about 4 workers can't see this store here to long just plain terrible

Store is always half full.Today,almost no meat.Then, I bought salmon fillet ,skin on,but it is not scaled!!!i spent 45 minutes to try to scale the fillets - unbelievable.I am done with this Dover store

Lidl in Norristown Pennsylvania. I had to call 911 due to aggressive and inappropriate staff. I was attacked by a store security guard for no reason, it seemed to her that I was photographing a shelf with vegetables, she didn’t listen to anything, screamed and insulted me, threw me out into the street, forbidding me to take the basket, and threatened me. She screamed at me - get out and never come into this store again, this is private property and I do what I want here, she screamed when I said that I would call the police, this only made her even more furious, and she said that she was the owner here and nothing She’s not afraid, she does whatever she wants and I can’t do anything with her. She even followed me on the street outside the store door. I had to call the police, file a report and enter the store to get my things and basket, accompanied by the police. Now I'm afraid to approach this store. Although before that I had been a regular customer of the Lidl chain for 20 years back in Europe and was glad that they opened in the USA! I have a membership and a client application on my phone! On a Sunday morning, while shopping in front of numerous buyers, it was a shock to encounter such a show. But you will be surprised when you won’t find options and addresses on the website, in the app or anywhere else where to file a complaint in such cases! The network does not provide measures against the arbitrariness of staff and the protection of customers from insane store employees. I'm going to sue them with a police report and contact the consumer protection society. I am 53 years old and this was the first time I encountered such an attitude in a store and was completely shocked, I had a panic attack after that. People write about products and prices, service, but here we are simply talking about the physical safety of customers in this store, when you are calm and polite, buying groceries on Sunday morning in a good mood, and you come across this from the staff called upon to provide service, it’s a shock..

The most disgusting good shop in Germany for me, totally dirty and rude for customers

Lidl soaks their padding that is used on the bottom of their meats with lots of water. I purchased a package of chicken wings. The pad weighted in at over 9 oz.
Basically I'm paying for water and discarded packaging.

Store opened in 2023 and the layout does not allow for:
1) bread slicer in bakery department
2) packing area along exit wall past cashiers for customers to place groceries in bags to load into cars.
Critical for the flow from cashier to exiting store.

Cashier area - although there are 3-4 cashier stations, have only seen one open at a time. Is this due to lack of staff in store during open hours? The area for groceries scanned by cashier is small and split in two to allow the first customer’s items to sit for packing while scanning the second customer’s items. This causes a backlog especially when the first customer’s items fill up both packing areas. A) Issue was on 3/28 when woman had so many items that filled both areas and my order had no room to be placed. I helped the woman but she was not finished by the time my order was scanned and paid. My husband was packing our order and then comes third person with groceries. Very confusing as items bunched up and items packing into wrong customer. Can a packing shelf be built like at other stores and have more than one cashier open.
B) 4/4/2024 - issue was change to self serve for credit card and cashier serve for cash only. We finished shopping and went to cashier lines for checkout. Was told that process changed (cashier was not happy) and said self service for CC and will open cashier line for cash only. Terrible surprise and awful inconvenience for customer with full basket of items shopping for the family (fruits, vegetables and bread requiring manual lookup or barcode in 2 font and barely visible) when trying to get home and feed family. Customer is not paid to be a cashier or receive a discount. That should be customer choice. Not an option and proceeded to self check out. Area is small and could not figure how to scan rewards card. Called cashier over who also did not know and I had to type in phone number. I have three phone numbers and had to try again. Looked up naval orange and not in chart so found the tiny barcode. Help was not by self checkout because checking out those paying cash. The store has now lost me as a customer because it took 30 minutes for me to check out vs five minutes with cashier. I understand the no frills and bring your own bag and pack. What is the thinking behind penalizing those with credit cards having to check themselves out? Do the cashier machines not accept credit cards now since most people use cards these days. I did find out afterwards that the cashier would also handle debit cards. Will additional staff be hired and the cashiers available for credit cards? Poor experience for this location. I love the products and the brand that has become my weekly stop. Two simple changes would make a difference for customers - packing shelves and live cashier. Thanks and would appreciate a response