Great customer service, very informative and helpful, I recently had my first accident and they talked me through my options and what will happen next. Couldn’t have been better to speak to.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I work alongside Lancaster Gate and have nothing but praise for them and their work. Nothing is ever too small for them and considering they are a relatively small sized team, they are always so... Vis mer
Selskapet har svart
Sadie was very helpful with explaining the claims process, our options and getting the claim logged after my son was knocked off his motorbike by a car driver. She was patient and knowledgeable with m... Vis mer
Selskapet har svart
I had a wonderful call from Sadie, who checked in with me in a warm and genuine call and talked me through options for the future after my recent crash. She made me feel more hopeful and in control of... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Gate Assistance is a motorcycle hire and repair solution who provide market-leading claims solutions that are tailored specifically to our customers’ requirements. With our Head office based in Norfolk, our many repair and logistics centres strategically located, we are well established to ensure we deliver and collect motorcycles from anywhere in the United Kingdom.
Kontaktopplysninger
Unit 21, Diss Business Hub, Hopper Way,, IP22 4GT, Norfolk, Storbritannia
- 01379671806
- claims@lgassistance.co.uk
- www.lgassistance.co.uk
4,9
Enestående
248 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Simply Amazing.
Simply Amazing.
Stu has been absolutely amazing in processing and recovering my damages costs. I would "Hands Down" recommend LGA every time.
I have been able to just sit back and let the team from LGA do all the legwork with vehicle recovery, replacement vehicle hire, claim handling and all that jazz - while I relax, knowing its all being handled with 100% peace of mind for myself.
Thankyou LGA!
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Give louif a promotion spot on quick…
Give louif a promotion spot on quick service most politest person ever!
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Thoroughly pleased with the personal…
Thoroughly pleased with the personal care shown. Have left a detailed review on the Lexham Trustpilot page as Lexham is proving itself way above other bike agents I have known. Lancaster Gate were exceptional today. Shout out to Dani.
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Honestly best experience I could of had thank you
Sadie was incredibly understanding and patient with me, was genuinely such a nice experience having someone who actually takes the time with caring about the job they do, I really couldn’t be more thankful !!
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Made everything easy did her job…
Made everything easy did her job perfectly
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Effective communication at all times.
Effective communication at all times.
Driver Steve Bull was on time, careful, polite and safe.
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Samantha was extremely helpful and…
Samantha was extremely helpful and clear if only all people in her field was like her she broke it down to me clearly without me having any confusion
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Steve bull had excellent…
Steve bull had excellent professionalism and helped me with whatever I need with regards to knowing about the vehicle and just general query’s would definitely recommend
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Had a great experience all round
Had a great experience all round, Dan Miller-Williams dealt with my issues very efficiently and was very reassuring, and easy to speak to.
Every member of staff was very kind and couldn't have been a better process.
Many thanks to the team in a tough situation.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Very easy to deal with and answer
Very easy to deal with and answer
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Dave morris was amazing
Dave morris was amazing, had a great chat very friendly and honest
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Friendly and helpful
Very pleasant manner with an understanding of my position. Helpful and friendly.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
I would like to make it very clear to…
I would like to make it very clear to anyone wishing to use this service that LG Assistance made the whole process very easy to understand with clear instructions and guidance. would highly recommend
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great service from Dave Morris really…
Great service from Dave Morris really helpful and knowledgeable when I was asking questions about my motorbike. Thanks
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Dave mornis
Dave mornis
Absolutely great, on time
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Daren was great service everything went…
Daren was great service everything went smoothly. He explained everything I need to know and picked up the bike . Handled with care
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Reported claim
I spoke with Sadie Adams who professionally handled my case taking all relevant details and giving me excellent customer service. Had a fantastic experience making my claim.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Really help thank you for put Tyler and…
Really help thank you for put Tyler and making sure ae went over everything
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
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