letbricks.com Anmeldelser 341

My purchase was delivered very quickly. During the build I requested a couple of parts and Amy was very quick to reply that they would send them out ASAP. This company was a pleasure to deal with, customer service is excellent and the kit I bought was brilliant. I thoroughly endorse this company.

Great product at a fair price! Delivery was ok!

The kit I ordered was missing 73 pieces (various quantities of 17 bricks), as well as it was shipped with RF remote control transmitters instead of IR transmitters. I contacted LetBricks customer service and was happy to get a prompt response. That's where the happiness ended. Over the course of nearly 2 months, we exchanged 22 emails with parts lists, photographs, and detailed descriptions. I was asked to perform several tests on the remote-control devices; I performed said tests and reported the results. Eventually I received my missing bricks, but I never got so much as a response regarding the non-working, wrong, remote-control transmitters. This was an expensive kit with nearly 3000 pieces. One star is too good a rating for such poor customer service.

My order should have processed in 5 days, yet its been 7 and nothing has happened.

Edit: I got an answer that it was right after their holidays when I ordered.

First time buying from this site, was surprised in a good way, first of all the price was pretty fair in my opinion (i got the T-90M MOC) and the package came within the 15-25 day time window they provided, upon opening, i was a bit deluded that the bags weren't numbered and most of all, the individual bags didn't contain all the pieces for a certain step, so i had to end up opening all of them and dumping them in a single bin, was quite annoying to find the parts. The parts themselves weren't all too bad, it wasn't LEGO quality but the clutch and grip were definitely present, some pins did have less clutch than others but it was fixed with a little super glue, overall the construction was fine and smooth (except for finding the parts!) and i would buy more sets, it ended up coming out very well!

cons:
- bags not numbered
- different bags had parts for a same step

pros:
- fair price
- quick shipping
- good building experience

summary: would buy again, a few cons but overall good fun!

They have always tried to help me in all my requests. And they keep me informed on all my orders. Great company to do business with.

Good website, great customer support, so far a great product (MAZ-537). Definitely will buy from again.

This site and these guys have been absolutely incredible. I have placed 3 orders from them and all have come on time. They have gone above and beyond with a few requests I made as well. 20/10, will buy from them again.

Good prices, good and efficient customer service. Bricks are poor quality compared to official LEGOs

Not only did I get the new Mega yacht at a great price, as there was a small delay, I also received a free gift which arrived very quickly and before my main order.
I’m very happy with the Silence Ship model and having great fun Building it.
Mega Yacht has also arrived, the same high quality packing and service as usual.

Great customer service and communication. I bought the MA-61895 RB-30-L6-3.0L SOHC Inline Six-cylinder Four-stroke Gasoline Engine Model for my grandson. Shipping was super fast and arrived timely. Packaging arrived in good shape. The Model kit is professionally packed, with individual staged packaging marked accordingly with easy assembly instructions to follow in the manual. Customer service was excellent and timely with their responses, we needed additional help with the download instructions for the manual. My grandson (11) was super excited to get this model started!

This is an amazing set if you were/are a fan of the original Knight Rider. It is very complex, but the packaging also adds to the complexity of the build because parts, especially for the trailer section are not organized as a traditional LEGO set into all the pieces needed for steps __ - __ in one bag. You need to open all the bags because there may be three bricks in this bag and two in that bag and five more in this other bag all needed for one step. I did have an issue with the stickers for this set not shipped with original order, but I reached out to Letbricks and they are resolving that. The axles for the trailer were too short to fit four wheels. I pulled from my supply as well as having to grab four more tires (I received four tires and eight wheels). Overall for a set this huge, Letbricks did a wonderful job and I look forward to ordering my next set!

LetBricks had the item I was looking for and at a price that couldn't be beat
And I even received it pretty quickly aswell
Thanks LetBricks

The customer service is very responsive if I have an issue. I love the products. The selection is incredible.

Great customer service!

MOC set arrived quickly and in good condition. Transaction was easy with clear order tracking.

The mark of a great company is in observing how they handle after-sales support. Letbricks has been exceptionally helpful even for models purchased long past any return/warranty windows and for that, I am truly grateful. My kids and I thoroughly enjoy assembling the sets we've accumulated and I will continue to look at Letbricks first for future inspiration.

Sent the wrong set. Didn't offer to replace. When asked for a refund, you stopped responding.

Thanks for the nice cruiseship mocs.
Everything went fine!
Except the delivery of one part because of some problems during delivery by logistics provider dpd who were not able to deliver as requested.
Letbricks support also helped to fix this problem and the part was delivered next round.
Many thanks to the team of Letbricks.