Leroy Merlin Anmeldelser 

The website is easy to navigate, and I found exactly what I needed. Shipping was fast

δεν ενημερωνουν το site τους με αποτελεσμα να αναγκαστω να παω χωρις λογο στο υποκαταστημα στην Βασιλισσης Σοφιας - δεν ειχαν κανενα αποθεμα του μαξιλαριου δαπεδου που ειχα δει online, το site τους ομως εδειχνε μεγαλη ποικιλια σε ολα σχεδον τα χρωματα
Δεν υπαρχει λογος να διατηρουν site αν δεν το ενημερωνουν τουλαχιστον μια φορα καθημερινα

Bon service de retour mais pas de bons conseillers a choisy le roi

Sent me an email saying I had a voucher for nearly 30 euro that I had to use or lose. Been trying to buy something online for 3 days now and keep getting the error - Service not available
We are sorry but at this time we cannot offer this service, please try later.

Ordino un idropulitrice e dopo due mesi non arriva. Il sito non carica le pagine. Un disastro di servizio. Ora spero solo di ricevere il reso così la prendo su amazon. Questo e-commerce non dovrebbe nemmeno esistere merita di fallire

Fatto acquisto online, chiedo di effettuare il reso on line, mi arriva l'etichetta da affrancare al pacco, lo invio con il miglior corriere disponibile, e non viene accettato dal centro resi di questa azienda con nome francese e con modus operandi tutt'altro che onesto. Sto perdendo un intera giornata per risolvere il problema. Una vergogna, spero ritornino da dove siano venuti. Mai mai mai mai mai piu'... piuttosto do i soldi in beneficienza che darli a loro

We bought a jacuzzi 8 months before for 4 months music has broken down the temperature manages any more, no more than 40 degrees while c am regulated at the very least, nonexistent guarantee is by way of canadian spa (the mark) or there is impossibility of reaching them or by Internet or telephone or by leroy poleaxe which you dismissal towards the producer therefore I disadvises you hard l purchase of a jacuzzi d a valeure really at the 10000 euro producer at leroy poleaxe cross your way...

Never use their online platform,it's a Fraud. We are very disappointed at both the service we received at Leroy Merlin Fourways and the 'so called' Leroy Merlin Marketplace system as a whole. That online system is a fraud and purely utter nonsense, when you order stuff online there is no ETA given even after they would have debited your amount. We went to the Fourways shop to find out what was going on only to be told that we will only receive the order in 7 days which is just unacceptable in the 21st Century. And the refund would take 7 to 10 days. The supervisor we talked to was very combative and, basically told us that the marketplace with a Leeroy Merlin brand wasn't their problem. She gave disclaimers that they are not responsible for anything happening in the Marketplace and their suppliers. Although we initially thought that Leroy Merlin was a trusted brand, that is why we had bought on their site, they cannot be trusted. They failed to meet their buy online, pick up in 2 hrs promise. We did not expect to be treated badly at Collections for an issue that is purely Leroy Merlin's. One cannot understand how Leroy Merlin creates a buying platform but claim to have zero control in managing the Quality of what their so-called suppliers are giving to customers. I find Leroy Merlin's service an utter disgrace and daylight robbery to potential customers with such a hogwash service. I am very disappointed!!

I bought 2 pieses of plexiglass in Jaunary, one 5mm, one 3mm. They were delivered in the beginning of February. I immediately saw that both were 5 mm thick. Called the number on the order confirmation, no answer. Wrote to the email address on the order confirmation and waited. After a week without answering, I found a phone number on the website that I called. Long talk in Greek hpossibly options) then ringtone for a long time. I gave up but tried again a few days later where I did not hang up. After 10 min I got an English speaking person who asked me to take pictures of the wrong product and gave me a new email address to send the documentation to. After doing so, nothing happened. I called them again twice. The first time, they sent a reminder to the order department to take care of it, the second time only reluctantly. I have never heard from them and 2 months later I still haven’t got the correct item or got the money back for the wrong one (which I can not use as it is too thick).

J'ai fait parti de vos clients, je fuis désormais votre société. Comment pouvez-vous renier vos valeurs Humaines, celles de la Grande Famille Mulliez, celles qui ont permis au groupe de croitre et d'être aimé. Il y a un tournant dans l'HISTOIRE, et vous n'y êtes pas!! réveillez vous, la sortie de Russie est inévitable. Il faut agir, le message aux dictateurs et à l'horreur doit être ferme

Go ask for 5 stars from your dear friend Putin, d1ckheads!

SLAVA UKRAINI! MOTHERFUCKERSSSSSS

Because of war in Ukraine!
All world was in agreement that Russia are invading Ukraine. Leroy continued to make money in Russia. newer will buy anything from them

Un negozio con grande potenziale che viene gestito in maniera tremenda.
Sopravvive grazie agli operai edili senza pretese. Per i privati è un incubo avere a che fare con addetti vendita che si trovano lì per puro caso.
Imparate la gestione e assistenza al cliente e triplichereste il fatturato.

Abbiamo ordinato mobile bagno, doccia e rubinetteria il 20/09/2021 da Leroy Merlin a Genova. Abbiamo saldato il tutto e, ad oggi 25/12/2021, dopo un primo sopralluogo nessuno si è più fatto vivo. Innumerevoli le richieste di informazioni effettuate a Barbara,un'impiegata del settore che ci ha sempre comunicato di aver sollecitato il reparto posa in opera, senza successo però. Da notare che ci hanno telefonato più volte per incassare il saldo della fornitura e dopo aver saldato il silenzio assoluto. Ultima risposta è stata: ormai dopo le feste, quindi l'anno nuovo. Sicuramente non effettuerò mai più acquisti importanti da Leroy Merlin.
Ordine numero 032214690, negozio di Genova.
Attendiamo risposte in merito ed eventualmente ricevere i soldi indietro.

The worst customer service i have ever experience. the attitude is that they do you the client to buy from them. i bought a 7KvA diesel generator cash at the Boksburg store on Sunday 07 November 2021 and Brain promised me that the generator will be at the store on Tuesday 09 November 2021.
When i phone Brain on Tuesday to enquire about the availability of the item he promised me that it will definitely be at the store the following day. when i phone Brain the following day he informed me that Gentech Industries will only deliver the generator on Thursday.

On Thursday I drove to the Boksburg Store to enquire about the Generator and was aaisted by Vusi, a Duty Manager, and he inform me that the delivery truck of Gentech had broken down.

I then phone Gentech and they delivered the Generator at the store at about 15:30. Because of the delay Vusi promised me that they will deliver the generator at my house the same day.

At 15:43 i phone Vusi and he siad the close at !8:00 and even if he delivered it himself i will receive the generator that day even if it is after 18:00.

At 18:10 i receive a call from Happiness to inform me that they can only deliver the generator on Thursday because they only receive the generator now. i inform her that she is lying because i knew when it was delivered.

i then phone Vusi and the phone just ring and went to voicemail. After i tried three times to get hold of him, he switch off his phone and it went directly to voicemail.

it is Thursday and I have not receive the generator yet.

When i purchase the item i told Brain that if he cannot deliver by Tuesday let me rather buy somewhere else because of the load shedding and i need it urgently but he assured me that he ordered it now and it will be at the store on Tuesday. He even confirm this with a person whom he phoned.

For a duty manager to treat a customer like this is not on and if this is the kind of manager that Leroy Merlin appoints then i dont know.

i do not want an apology from Leroy Merlin. I want action being taken against these employees.

Called customer service twice, nobody picks up the phone. You don't even know how long you have to wait on the phone. Furthermore you need to listen to a long story before you get connected to a representative, if it ever happens...