Land of Beds Anmeldelser 

The sales lady was lovely & helpful. However, I like to order online because usually get an instant confirmation & receipt of payment, but the online ordering wasn't working & no way to see an actual date of delivery, so I phoned in. The sales lady advised of my delivery date & I paid an extra £20 for it to be installed. Maybe I misunderstood, but I was expecting the delivery people to take the packaging away & place the mattress on the bed - This is what I have experienced previously from other companies, hence my expectation, plus I'm elderly with back, arthritis & other health problems. The chaps arrived & placed the mattress inside the front door & wanted me to sign. I said all of the above, but they had No note and wanted to leave, so I called the store. Apparently, they don't take the plastic off because you can't return it if you've taken the plastic off. What?! Try a mattress with the plastic on - totally different feel, surely - plus a lot of company's do a 30 or more nights try & can return if not satisfied. How would that work with plastic on? .... So, they put the mattress against the wall in the bedroom (3 metres away from the front door). They would have put it on the bed in the plastic (at the instruction of the sales lady, who was still on the phone) but then I would need to take it off again to remove the plastic, so it was left up against the wall! This makes NO Sense to me. Note to self, no matter how difficult it is to get to a store (the mattress is for a profiling hospital type bed for disabled) somehow get there to try the mattress without the plastic!
I gave three stars because of lack of flexibility & my experiences with other companies providing the same products. Still getting used to the mattress. Hope it is OK. But 1) would be stuck with it anyway re the plastic. 2) even if the plastic was on, would have to go through the return, at my expense & my arrangement! FYI I ordered an Adjust-A-Bed Tri-Comfort Adjustable Single (3ft x 6ft 6in / 90 x 200cm). Oh, and I also had to request the receipt.

Excellent, friendly & very efficient.

Recommend Land of Beds 100%.

I spoke to a lovely lady called Louise.

Another good experience with Land of Beds. A very comfortable mattress was delivered by helpful & polite delivery guys.

Excellent service. Always helpful.
Would not buy a bed anywhere else now.

Mattress topper very disappointing . Not supportive and slips during the night so hangs over the edge of the bed

Having researched online and subsequently ordered my new bed base and hypnos mattress,realised subsequently what a good choice I had actually made choosing Land of Beds.

Their Customer Service is excellent...Representatives are friendly and extremely efficient..Good discounts on products and speedy deliveries.

When the base of my bed was delivered today I rang customer services and chatted to Jan Loates, Customer Care Supervisor, who was not only extremely efficient, but helpful, friendly and genuinely interested,. A rare find in today's busy world!

I subsequently placed another order, for mattress protectors with Jan helping me in my choice

Can only recommend Land of Beds highly I can promise you. It will be a rewarding and satisfying experience

The adviser was very knowledgeable and helpful.
The only difficulty was that the website was not working properly and our acknowledging email had many symbols instead of the pound sign in the invoice which made us nervous that it was an ok website.

Really helpful making order

Great staff, very competitive pricing and quick delivery.

Julie is excellent at her job. She knows her stuff but is not too pushy. She has got us the best deal and really looked after us. We got the bed and mattress we wanted. It's an investment and we are looking forward to the experience or a luxury bed!

Staff always very helpful and delivered on time

Just wonderful interaction with very caring lady

A very helpful sales lady with a great sense of humour :))))))))))))))))))))))

Ordered online and there was a problem, called customer service and the problem was resolved in seconds, with a smile.

Proactive sales service when it was spotted that I was having technical difficulties completing the purchase online.

Very good mattress, delivery was little delayed and we received the mattress next week.

Great service from Start to finish, quick delivery. Great bed and daughter very pleased with it

Fantastic great website to follow so easy to order and checkout
Excellent reply via email to order
Delivery unbelievable less than 24hours after ordering my pillow
Can highly recommend and will certainly use again
Wish we had Land of Beds in Midlands but ordering on line so easy
Thank you Land of Beds

Very helpful, fantastic service.

I experienced difficulty during the order process, so I reached out via chat and had an instant response. Charley was very quick and very helpful and I managed to place my order within a few minutes! Would highly recommend.