Land of Beds Anmeldelser 

9 985
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Unfortunately, I was charged twice, when purchasing online. It’s disappointing that it takes a few days to get refund despite it being no fault of mine and appears to be an IT error. These things happ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

well i was very happy with the service also the delivery drivers went out of there way to bring up stairs to my flat my new hybrid mattress because im unable to do it because im on crutches. so big t... Vis mer

Vurdert til 5 av 5 stjerner

I had a great experience chatting with Lucy S on the phone this morning. I was completely bewildered by the choice of mattresses but she remained calm and helped me to make an intelligent decision. Hi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sengebutikk
  2. Sengetøysbutikk
  3. Soveromsmøbler
  4. Madrassbutikk

Om Land of Beds

Skrevet av virksomheten

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

10k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(9 985)

1 430 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Bed arrived on time

Bed arrived on time. It was delivered & set up quickly.
Very satisfied
Regards
S Fraser

17. mai 2026
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Svar fra Land of Beds

Thanks for the lovely feedback, it really does mean a lot to us. We're glad the delivery and set up went smoothly and that you're happy with your new bed.
We'd love to know what would have made it a full five stars for you, if there's anything at all, please just let us know. We hope to welcome you back in the future.

Vurdert til 4 av 5 stjerner

Our experience was a good one the team…

Our experience was a good one the team who delivered our bed were polite & pleasant a comfortable choice thank you 😊

23. mai 2026
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Svar fra Land of Beds

Thanks for leaving a review. We're really pleased the team were polite and pleasant, and that you're happy with your new bed.
We'd love to know what we could have done to make it a five star experience for you, so if you get a moment to let us know, we'd really appreciate it. Thanks again for taking the time to leave this.

Vurdert til 5 av 5 stjerner

Hypnos bed

Land of Beds was easy to order from and the customer service was efficient. The delivery arrived on time. Although I had paid for bed set up and removal of packaging the paperwork didn't match my order but the delivery guys were very obliging once I showed them my invoice.

13. april 2026
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Svar fra Land of Beds

Thanks for your detailed feedback. We're pleased the ordering process was easy and your delivery arrived on time.
We're sorry the paperwork didn't match up regarding your set up and packaging removal, we'll look into that to make sure it doesn’t happen again. We’re really glad our delivery team sorted it for you on the spot though, we'll pass on your thanks to them.
Thanks again for taking the time to review us.

Vurdert til 5 av 5 stjerner

Friendly customer service

When I phoned to order a new bed I was helped by Louise who was very courteous, friendly and knowledgeable and put me totally at ease. Great customer service.

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Land of Beds

We're delighted Louise made the whole process so easy and put you at ease, that's exactly the kind of service we aim for. We'll be sure to pass your kind words on to her, it will mean a lot. Thanks again, and we hope you love the new bed!

Vurdert til 5 av 5 stjerner

Great service from Mike and Alan

Great service from Mike and Alan. Would highly recommend

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Land of Beds

Thanks for leaving a review! We'll be sure to pass on your kind words to Mike and Alan, they'll be made up to hear it. Thanks again for choosing Land of Beds.

Vurdert til 5 av 5 stjerner

I would highly recommend this company

I would highly recommend this company very helpful and knowledgeable staff who helped me find the right mattress and bed for our needs .Cath was brilliant sent me swatches so I could pick my colours they arrived the next day , thank you for a seamless experience can’t wait for my bed to arrive

2. juli 2026
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for leaving a review. We're delighted to hear you had a seamless experience - that's exactly what we strive for. We look forward to delivering your new bed soon.

Vurdert til 5 av 5 stjerner

Online Ordering.

Easy to use Ordering system, will complete review after order is fulfilled.

29. juni 2026
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for sharing your experience. We’re thrilled to hear you found our ordering system easy to use - that’s exactly what we strive for. We look forward to welcoming you back in the future.

Vurdert til 5 av 5 stjerner

Excellent Service

Excellent Service, we had plenty of time to choose the bed with great advice and no sense of rushing. Ordered a Mattress, Pillows and Mattress protector. All delivered on the agreed dates. Great Support.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

good service

good service, great bed, good delivery. I recommend Land of Beds.

19. juni 2026
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Svar fra Land of Beds

Thanks for taking the time to leave a review. We’re thrilled to hear you were pleased with the service and we really appreciate you recommending us to others.

Vurdert til 5 av 5 stjerner

Excellent service from the start.good…

Excellent service from the start.good advice,good price and delivered quickly

25. juni 2026
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for sharing your experience. Excellent service is exactly what we strive for, so we’re delighted to hear we met your expectations. We look forward to welcoming you again in the future.

Vurdert til 1 av 5 stjerner

Dreadful customer care. Having had their appointed technician…

Having had their appointed technician out to review the faulty mattress as had a sinking middle when sleeping / the technician couldn’t replicate the fault as he only lay down for one minute - and Land of beds refused to refund the money for a very expensive brand - Hypnos - despite it being an faulty and unseeable on mattress. Unimpressed by their customer care and refusal. Now got a £1,500 mattress to take to the dump and a finance deal to keep paying till Christmas. I dread going to bed and sinking into that lumpy mattress. They hide behind a technician who privately agreed with me. A bed cannot be reviewed in minutes. Very very poor show.

22. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Land of Beds

Thank you for taking the time to leave a review, Susan, and we're sorry to hear about your experience.
The technician is fully independent, which protects both parties, but we understand that doesn't make the outcome any easier to accept. We're sorry we couldn't resolve this differently for you.

Vurdert til 5 av 5 stjerner

Although I changed my mi nd about the…

Although I changed my mi nd about the bed the staff were curtious helpful and completed my transaction with speed.Thank you so much

27. juni 2026
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Svar fra Land of Beds

Thank you for taking the time to leave us a review. We're so pleased our team could help, and we really appreciate your kind words.

Vurdert til 4 av 5 stjerner

Good service so far but it is the delivery that counts

They had a good range of zip and link mattresses with the drawer configuration that I wanted, sprung bases and a service to remove the old bed.
It could have been easier to find what I wanted - I used the Microsoft AI to help me!

26. juni 2026
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Svar fra Land of Beds

Thank you for the great feedback, and we’re glad we had exactly what you needed. Your point about findability is really useful though, and something we take seriously as we always strive to improve. We will be taking that on board. Thanks for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

lucy helped me very patient

28. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Land of Beds

That's lovely to hear, we’ll make sure Lucy knows! We really appreciate you choosing Land of Beds and look forward to welcoming you again in the future.

Vurdert til 3 av 5 stjerner

Mattress: Don't take the plastic off!

The sales lady was lovely & helpful. However, I like to order online because usually get an instant confirmation & receipt of payment, but the online ordering wasn't working & no way to see an actual date of delivery, so I phoned in. The sales lady advised of my delivery date & I paid an extra £20 for it to be installed. Maybe I misunderstood, but I was expecting the delivery people to take the packaging away & place the mattress on the bed - This is what I have experienced previously from other companies, hence my expectation, plus I'm elderly with back, arthritis & other health problems. The chaps arrived & placed the mattress inside the front door & wanted me to sign. I said all of the above, but they had No note and wanted to leave, so I called the store. Apparently, they don't take the plastic off because you can't return it if you've taken the plastic off. What?! Try a mattress with the plastic on - totally different feel, surely - plus a lot of company's do a 30 or more nights try & can return if not satisfied. How would that work with plastic on? .... So, they put the mattress against the wall in the bedroom (3 metres away from the front door). They would have put it on the bed in the plastic (at the instruction of the sales lady, who was still on the phone) but then I would need to take it off again to remove the plastic, so it was left up against the wall! This makes NO Sense to me. Note to self, no matter how difficult it is to get to a store (the mattress is for a profiling hospital type bed for disabled) somehow get there to try the mattress without the plastic!
I gave three stars because of lack of flexibility & my experiences with other companies providing the same products. Still getting used to the mattress. Hope it is OK. But 1) would be stuck with it anyway re the plastic. 2) even if the plastic was on, would have to go through the return, at my expense & my arrangement! FYI I ordered an Adjust-A-Bed Tri-Comfort Adjustable Single (3ft x 6ft 6in / 90 x 200cm). Oh, and I also had to request the receipt.

19. juni 2026
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Svar fra Land of Beds

Thank you for your feedback. We're pleased the sales experience was a positive one. Our delivery guidelines exist for hygiene reasons and we're sorry these weren't made clearer beforehand . We appreciate you taking the time to share your experience as it all helps us to improve.

Vurdert til 5 av 5 stjerner

Excellent

Excellent, friendly & very efficient.

Recommend Land of Beds 100%.

I spoke to a lovely lady called Louise.

24. juni 2026
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for leaving a review, Sally. We're delighted to hear Louise provided such friendly and efficient service. We really appreciate your recommendation.

Vurdert til 5 av 5 stjerner

Another good experience with Land of Beds

Another good experience with Land of Beds. A very comfortable mattress was delivered by helpful & polite delivery guys.

6. mai 2026
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for your review. We're delighted to hear you're happy with your new mattress and that our delivery team provided helpful and polite service.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Always helpful.
Would not buy a bed anywhere else now.

23. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Land of Beds

Thanks for choosing Land of Beds and for taking the time to leave a review. We're delighted to hear you've had excellent service and that our team has been so helpful. We really appreciate your support and look forward to helping you again in the future

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