I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Staff were very helpfull and got my policy sorted out fvery quickly. All I would suggest is when reading out all the information about the policy terms and conditions that they can take it a bit sl... Vis mer
Emma, was very helpful, explained everything thoroughly and didn’t force my decision. She called back when she said she would and overall the buying of my car insurance was a smooth transaction.
Selskapet har svart
What A nice company to deal with. The chap was very helpful and informative and talked me through the process of insuring my car at a great competitive price?£179s . I will definitely insure my classi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktopplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannia
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Enestående
31k anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic, quick, simple and clear communication
Fantastic, quick, simple and clear communication.
9. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team provided such swift, effortless, and straightforward updates regarding your cover.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards, Rachel @ Lancaster Insurance Services
Quick and straightforward renewal…
Quick and straightforward renewal policy document
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear how fast and clear you found the paperwork for extending your cover.
If you need any further support from us, please feel free to reach out.
Kind regards, Rachel @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
We are so glad to hear that you had such a pleasant experience setting up your cover with us.
If there is anything else you need assistance with, please feel free to reach back out to us.
Kind regards,
Rachel @ Lancaster Insurance Services
Excellent service from Fiaz
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is fantastic to hear how helpful Fiaz was during your interaction and that you received such top-notch support.
If you require any support in the future, please do not hesitate to reach out to us.
Kind regards,
Rachel @ Lancaster Insurance Services
Answering queries over the phone
When I phoned up to ask questions about the renewal the representative was very helpful in answering all my questions. The price offered was fine and met my estimate.
9. september 2026
Svar fra Lancaster Insurance Services
Thank you for writing a review to share your experience with us.
It is brilliant to hear that our advisor was so attentive when talking through your renewal query and that the premium aligned with what you were expecting.
Please get in touch if we can assist you with anything else.
Kind regards,
Vicky @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review about your experience.
We are delighted to hear that you had such a seamless interaction when setting up your cover with us.
If there is anything else we can do for you, please feel free to reach out.
Kind regards,
Vicky @ Lancaster Insurance Services
Very easy to deal with and reasonable…
Very easy to deal with and reasonable prices. The only reason its not 5 stars is because I have yet to make a claim and see how well it is handled!
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your review with us.
It is wonderful to hear that managing your details was straightforward and that you felt the cost was fair, though we completely understand why you would reserve that final star until you see how we manage things if you ever need to use the cover.
If you ever need any support from us in the future, we are always more than happy to help.
Kind regards,
Vicky @ Lancaster Insurance Services.
rang on time i forgot to renew nice…
rang on time i forgot to renew nice lady not robot well done
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for getting in touch to leave your feedback.
It is brilliant to hear that our colleague called you right when expected to help arrange your cover, and that you enjoyed talking to someone so approachable.
Please reach out if there is anything further we can do for you.
Kind regards,
Vicky @ Lancaster Insurance Services
Very helpful friendly staff
Very helpful friendly staff
Most impressed
Great deals and I'm a return customer
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
We are delighted to hear that our team made such a great impression and that our prices keep you coming back.
If you ever need any assistance in the future, please reach out to us.
Kind regards,
Vicky @ Lancaster Insurance Services.
Returning customer a happy one
Have been with Lancaster for a long time, always helpful and friendly and happy to renew my classic car insurance with them every year, very reasonable prices.
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to know that you have stayed with us for so many years, and we are delighted that our team continues to deliver welcoming support alongside great value for your classic vehicle.
Should you ever need a hand with anything else, our team is always ready to assist.
Kind regards,
Vicky @ Lancaster Insurance Services.
Human chat
Quick, easy and good price. Best of all, I got to speak to a human to help me sort my insurance!
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is fantastic to hear that your experience setting up your cover was straightforward and affordable, and that having a real person on the line to guide you through made all the difference. We know how much of a relief it can be to get straight through to a real person when arranging your policy.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Kind regards,
Rachel @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team provided such a supportive and positive experience for you.
If you ever need a hand with anything else, please do reach out to us.
Kind regards, Tahara @ Lancaster Insurance Services
Classic car cover
Provides good classic insurance with optional add ons e.g. RAC
Cleary explained.
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is brilliant to hear that our standard cover met your expectations and that the extra options, like breakdown assistance, were made completely clear.
Should you ever need anything else, we are always on hand to assist.
Kind regards, Tahara @ Lancaster Insurance Services
Great service
Cheerful helpful person on the end of phone. Answered my questions and explained everything fully. I always recommend Lancaster especially to friends in our car club.
Price same as last year which is a bonus.
16. september 2026
Svar fra Lancaster Insurance Services
Thank you so much for your brilliant review.
We are delighted that our advisor was able to talk you through your options clearly and keep your price steady for another year, and we truly appreciate you spreading the word to your fellow enthusiasts.
If you ever need anything else from us, we are always more than happy to help.
Kind regards,
Vicky @ Lancaster Insurance Services.
Great service
Great service: you listen to the customer’s needs and exceed their expectations
8. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team took the time to truly understand what you required and delivered an experience that went above and beyond.
If you ever need any support from us in the future, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your experience with us.
It is wonderful to hear that securing your policy was such a straightforward process and that you felt well supported throughout.
Should you require any further support, please feel free to reach out to our team.
Kind regards, Tahara @ Lancaster Insurance Services
efficient and friendly
Although i was unable to renew my car insurance on line for some reason i spoke to someone very quickly and they were able to arrange it for me very quickly and efficiently. Really impressed by this company, they are very friendly and efficient.
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving a review and sharing your experience.
It is great to know that our team was able to step in and handle your vehicle cover promptly over the phone when the digital option did not work out.
If you ever need any additional help with anything else, our team is always on hand to assist.
Kind regards, Tahara @ Lancaster Insurance Services
An honest and heipful company
A truly honest and helpful company questions are answered in the most professional and informative way nothing is left to chance they listen to your concerns and go out of their way to reassure you that as a client of Lancaster insurance you will receive the care and the most competitive price in any of their products I have been with Lancaster insurance for many years and I can honestly say I have been treated with the utmost curtesy in any dealings I have had with them i truly recommend Lancaster insurance
8. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to write such a generous review and share your long-standing experience with us.
It means a lot to know that you feel supported by our advisors and that our focus on clear communication and fair value has made such a lasting impression over the years.
Please reach out if there is anything else we can do to support you moving forward.
Kind regards, Tahara @ Lancaster Insurance Services
I have tried to log on to the portal…
I have tried to log on to the portal twelve times and still no success and called and spoke to an assistant and still cannot log in. I only want to print my documents
11. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave a review.
We’re sorry to hear that you’ve been unable to log in to the portal despite trying multiple times and speaking with one of our assistants. We understand how frustrating this must be, particularly as you only need to access and print your documents.
Please visit our Contact Us page to discuss this further with our team and provide any additional feedback regarding the issues you have experienced. We’ll be happy to look into this and assist you with accessing your documents.
Thank you for bringing this to our attention, and we apologise for any inconvenience caused. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards, Tahara @ Lancaster Insurance Services
Very helpful staff 5 star in all
Very helpful staff 5 star in all. Competitive price.
And very informative about all policies products GREAT
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review and rating us five stars.
It is brilliant to hear that our advisors were so knowledgeable across our range of cover options and provided such great support alongside a strong premium.
If you ever need any additional help from us, please do not hesitate to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
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