I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Emma, was very helpful, explained everything thoroughly and didn’t force my decision. She called back when she said she would and overall the buying of my car insurance was a smooth transaction.
Selskapet har svart
Staff were very helpful and got my policy sorted out very quickly. All I would suggest is when reading out all the information about the policy terms and conditions that they can take it a bit slow... Vis mer
Selskapet har svart
What A nice company to deal with. The chap was very helpful and informative and talked me through the process of insuring my car at a great competitive price?£179s . I will definitely insure my classi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktopplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannia
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Enestående
31k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Renewed policy quickly and efficiently
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review about your experience.
It is brilliant to hear that setting up your continuation cover went so smoothly and was sorted without any delay.
If we can ever be of any help in the future, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
Pleasant renewal process.
Short wait time to get to renewals.Pleasant knowledgable operator made the renewal process easy.Price dropped from previous year
Overall good around service.
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving a review about your experience with us.
It is brilliant to hear that you were put straight through to an advisor without delay and that their expertise made renewing your cover so seamless, especially alongside a lower premium than last term.
Should you ever need anything else from our team, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
The person I talked to was very helpful…
The person I talked to was very helpful and friendly throughout the transaction, the price wss ressonable.
15. september 2026
Svar fra Lancaster Insurance Services
We really appreciate you taking the time to share your feedback with us.
It is wonderful to hear that our team member provided such warm and supportive assistance while setting everything up and that you felt the cost offered great value.
Should you need any further support from us moving forward, please feel free to get in touch.
Kind regards,
Vicky @ Lancaster Insurance Services.
The member of your team was very…
The member of your team was very pleasant & listened to my need then explained everything to make sure I understood
4. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to post a review about your experience.
It is great to hear that our advisor was so polite, paid close attention to what you required, and went through all the details clearly so you felt completely informed.
If you ever need any support from us again, please feel free to reach out.
Kind regards,
Vicky @ Lancaster Insurance Services.
Excellent price and cover plus most…
Excellent price and cover plus most helpfull assistance from Emma
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your review with us.
It is fantastic to hear that you secured a great deal on your policy and received such brilliant support from Emma during your experience.
If you ever need anything else, please feel free to reach out to our team.
Kind regards,
Rachel @ Lancaster Insurance Services
Competitive quote
Competitive quote, good telephone experience, excellent communications
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that you were pleased with our pricing and found speaking with our team such a smooth and helpful experience.
If you ever need any further support from us in the future, please don't hesitate to reach back out.
Kind regards,
Rachel @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that our team provided such valuable guidance and that you were pleased with the cost of your cover.
If there is anything else we can do for you moving forward, please feel free to reach back out.
Kind regards,
Laura @ Lancaster Insurance Services
Waiting on hold for over 30mins is…
Waiting on hold for over 30mins is unacceptable.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your review with us.
We understand how frustrating it is to spend over 30 minutes waiting on hold, and we appreciate you bringing this to our attention. While we currently have no reported system issues and our team is actively receiving calls and live chats from other customers, we fully recognise that long wait times are far from ideal and apologise for the frustration this may have caused.
To help us look into your experience further and discuss your feedback directly, please get in touch with our team via our Contact Us page.
We are always here to help if you need anything further.
Kind regards,
Vicky @ Lancaster Insurance Services.
Waiting time/knowledge
The time spent waiting to talk to someone was not too long. When I did speak to someone, they were able to deal with my queries efficiently and knowledgably, unlike another broker who when I said the vehicle was an MGC asked whether it was a car or a motorbike.
The policy also attracts a no claim bonus unlike classic policies with other brokers.
8. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that your call was answered so promptly, and that you received clear, expert guidance on your MGC without any confusing mix-ups, along with a policy that actually rewards your safe driving history.
Should you ever require further support, our team is always on hand to assist you.
Kind regards,
Rachel @ Lancaster Insurance Services
Tailored my classic car quote to my…
Tailored my classic car quote to my requirements. Helpful and friendly during the phone calls. Followed up with documentation very quickly.
4. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that tailored coverage for your vehicle was arranged so smoothly and that our team made your telephone chats both pleasant and efficient. We are also glad your paperwork reached you without any delay.
If there is anything else we can do to support you, please feel free to get in touch.
Kind regards,
Rachel @ Lancaster Insurance Services
Was able to speak to a person that I…
Was able to speak to a person that I could understand,Emma was very efficient and polite and went through the whole process
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to post your feedback.
It is wonderful to know that Emma handled your request so effectively, keeping things completely clear and courteous as she guided you step by step.
If you ever need further assistance from us, we are always more than happy to help.
Kind regards, Leanne @ Lancaster Insurance Services
Very helpful staff and tell me all the…Craig was very helpful
Very helpful staff and tell me all the options
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that our team was so supportively detailed and took the effort to clearly guide you through every choice available.
Should you require any additional help going forward, we remain readily available to assist.
Kind regards, Leanne @ Lancaster Insurance Services
Efficient and helpful staff
Efficient and helpful staff. Helped me find the best insurance for my vehicle.
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are delighted to hear that our team was both prompt and clear while assisting you with cover for your vehicle.
If there is anything else we can do to support you, please feel free to reach out.
Kind regards,
Vicky @ Lancaster Insurance Services.
The staff worked brilliantly to …
The staff worked brilliantly to accommodate me in choice of insurance policies first class
7. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is great to hear that our advisors handled your request so well and helped you find a suitable option.
Please let us know if there is anything further we can do for you.
Kind regards,
Vicky @ Lancaster Insurance Services.
Svar fra Lancaster Insurance Services
Thank you for taking the time to write to us.
We are delighted to hear that our team members at our specialist office provided you with such fantastic support.
If you ever require assistance from us again, please reach out whenever it suits you.
Kind regards, Leanne @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that you had such a seamless experience and that everything was resolved without any delay.
If you ever need any further support from us, please feel free to reach back out.
Kind regards,
Rachael @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to post a review.
We are so glad to hear that you experienced such warm and supportive assistance when dealing with us.
If you ever need any further support, please don't hesitate to reach back out to us.
Kind regards, Leanne @ Lancaster Insurance Services
Emma was well spoken courteous and was…
Emma was well spoken courteous and was thorough in her description of the policy she offered which l agreed to use
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team member was articulate, polite, and fully explained the coverage details before you decided to go ahead.
If you ever need anything else from us, we are always more than happy to help.
Kind regards,
Vicky @ Lancaster Insurance Services.
The member of staff i talked to was frendly and knowledgeable …
The member of staff i talked to was very friendly told me what i wanted to know about my vehicle cover and very clear so i new what was coverd
11. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that our team member provided clear details and made understanding your policy options so straightforward.
If there is anything else we can do to support you moving forward, please get in touch.
Kind regards, Tahara @ Lancaster Insurance Services
Called after letting policy lapse…
Called after letting policy lapse (vehicle has been out of xommision and sorn). Mohammed was very helpful and was able to access my previous details. Still took rather a long time, but the availability of info did make it easier. Also I have a £14.32 refund credit from previous year, which I tried to claim, but as this was in effect a new policy, it was not able to be applied.
Mohammed Wajid was personable, knowledgeable and relatable, making a, for me, daunting task a more comfortable one. Thank you.
12. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us your detailed feedback.
It is great to hear that our agent was able to retrieve your past details to help set everything up, and that his supportive, approachable manner made a challenging task much less stressful for you. We appreciate that the call took longer than expected, and we understand your disappointment regarding the previous credit balance not transferring over to this new arrangement.
If you require any further support with your account, please do not hesitate to reach out to our team.
Kind regards, Tahara @ Lancaster Insurance Services
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