I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Staff were very helpfull and got my policy sorted out fvery quickly. All I would suggest is when reading out all the information about the policy terms and conditions that they can take it a bit sl... Vis mer
Emma, was very helpful, explained everything thoroughly and didn’t force my decision. She called back when she said she would and overall the buying of my car insurance was a smooth transaction.
Selskapet har svart
What A nice company to deal with. The chap was very helpful and informative and talked me through the process of insuring my car at a great competitive price?£179s . I will definitely insure my classi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktopplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannia
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Enestående
31k anmeldelser
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It was so nice to speak with a real…
It was so nice to speak with a real person who understood what was asking for . Thank you
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback about your experience with us.
It is wonderful to hear that you found our team member so helpful and attentive to your needs during your call.
If there is anything else we can do for you, please feel free to get in touch.
Kind regards, Kirsty @ Lancaster Insurance Services
I didn't have to go through the usual…
I didn't have to go through the usual trouble of going through my details taking an hour or so of my time to get a better price. Told the call handler what I was after, no time wasted there end of my end. 10 minutes call. Sorry I didn't get his name.
12. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your review.
It is wonderful to hear how straightforward your experience was and that our advisor got everything sorted for you in just a ten minute conversation.
If there is anything else we can do for you moving forward, please feel free to reach back out.
Kind regards, Leanne @ Lancaster Insurance Services
All ok good service
21. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave your review.
We are delighted to hear that everything went smoothly and that you had a great experience with us.
If you ever need any support from us, please feel free to reach out to our team.
Kind regards, Tahara @ Lancaster Insurance Services
Helpful people on the phone
Helpful people on the phone, account easy to set up at a competitive rate.
14. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review about your experience.
It is great to hear that our phone team provided such supportive care and that setting up your profile was a breeze alongside securing a brilliant price.
Please feel free to reach back out if you ever need a hand with anything else down the track.
Kind regards, Rachel @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us today.
It is brilliant to learn that you found the entire process so simple and fuss-free to navigate.
If you ever need any support going forward, please feel free to reach out whenever suits you.
Kind regards, Rachel @ Lancaster Insurance Services
Compare the Market comparisonWhat I was quoted on Compare the…
What I was quoted on Compare the Market. com was at variance (lower in price) than that quoted by Lancaster .
19. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to post your feedback today.
It is completely understandable to feel disappointed when discovering a pricing discrepancy across different platforms after obtaining your figures.
If you would like us to look into this rate difference for you, please reach out to our team whenever you are ready.
Kind regards, Rachel @ Lancaster Insurance Services
Great service from a local call centre
Great service from a local call centre agent who was clear and concise and processed my renewal quickly and efficiently.
18. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to post your feedback with us today.
It is lovely to hear that our nearby advisor provided such swift and transparent support while processing your policy update.
If you ever need any additional help going forward, please feel free to contact us anytime.
Kind regards, Rachel @ Lancaster Insurance Services
Great customer service staff very…
Great customer service staff very polite and willing to help nothing too much trouble Left it till last minute to renew but staff still tried to do their upmost to get the best deal impressive
18. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
It is lovely to hear that our advisor was so attentive when working against the clock to arrange a fantastic outcome for your renewal.
If you ever need any additional support from us, please feel free to reach out to our team whenever you need.
Kind regards, Rachel @ Lancaster Insurance Services
On the ball n with the prices n…
On the ball n with the prices n handling my next year's ins,dont think i have my ins certificate yet I'll check
5. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us today.
It is brilliant to hear that you are pleased with our competitive pricing and the way your renewal was handled for the upcoming year, though I appreciate your concern regarding the whereabouts of your paperwork.
Should you need any support while you check over your documents, please feel free to reach out to us anytime.
Kind regards, Rachel @ Lancaster Insurance Services
Good Experience
Connor was very helpful easy to understand with requirements. Found the whole experience good.
18. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us today.
It is brilliant to hear that our advisor broke everything down so clearly and that you had such a smooth experience setting up your cover.
If you ever need any additional help from us, please feel free to reach out to our team anytime.
Kind regards, Rachel @ Lancaster Insurance Services
Very friendly & competent phone agent
I was disappointed that although my insurance premium had fallen by £10 from last year, I would have ended up paying ~£15 more if I had not made the phone call. As it was, I ended up paying the same within a pound as last year, although I was given significantly lower renewal quotes for my other two cars earlier in the year with a different company which was the general advice on the web I had been led to expect!
17. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us your feedback.
We completely understand how frustrating it can be when renewal figures do not match your expectations, and we really appreciate you reaching out directly to get your price adjusted.
If there is anything further we can help you with in the future, please feel free to contact us.
Kind regards,
Vicky @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that our team handled everything so swiftly and that your ongoing commitment to us has been properly rewarded.
Should you require any further assistance, our team is always on hand to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Car insurance quotation
Your member of staff dealt with my enquiry with the utmost professionalism and successfully achieved my request. Also had a very cheerful and engaging manner which made it a very pleasant experience for me.
Ian Maxwell
18. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review, Ian.
We are delighted to hear that our team member provided such outstanding support to complete your request and that their upbeat, friendly approach made the process so enjoyable.
If you ever need any support from us in the future, please feel free to reach back out.
Kind regards, Tahara @ Lancaster Insurance Services
Answering the phone Quickly and having…
Answering the phone Quickly and having someone who is understandable and very good at explaining.
18. september 2026
Svar fra Lancaster Insurance Services
We really appreciate you taking the time to leave your feedback.
It is brilliant to know our team picked up your call so swiftly and broke everything down in such a straight-forward, clear manner.
Please do not hesitate to contact us if we can assist you with anything else.
Kind regards,
Vicky @ Lancaster Insurance Services
Your agent Fiaz was very helpful…
Your agent Fiaz was very helpful indeed, he took me through the policy step by step . Many thanks.
17. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your review.
It is wonderful to hear that Fiaz gave you such thorough guidance and made sure everything was perfectly clear throughout.
If there is anything else we can do for you, please feel free to get in touch.
Kind regards, Tahara @ Lancaster Insurance Services
Good around good thank you
Very helpful, lots of information very good all around nice friendly people
10. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us after your recent experience.
It is brilliant to hear that our staff made such a welcoming impression while providing all the detailed guidance you needed to get things sorted.
Should you ever need anything else from us, our team is always ready to step in and assist.
Kind regards, Leanne @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is brilliant to hear that our team managed to keep things swift and straightforward for you while taking care of your request.
If you ever require any support down the track, please reach out to us anytime.
Kind regards, Kirsty @ Lancaster Insurance Services
Very friendly and got me sorted with a…
Very friendly and got me sorted with a cheaper price
10. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is brilliant to hear that our team was so welcoming and managed to secure a much lower premium for your vehicle.
If you ever require further support, our team is always on hand to assist you.
Kind regards, Kirsty @ Lancaster Insurance Services
Well spoken and easy to understand
Well spoken and easy to understand, a good price and hassle free.
17. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the online process straightforward, the cost of your cover competitive, and the overall setup smooth from start to finish.
If you ever need any support from us, please do get in touch.
Kind regards,
Vicky @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave your feedback.
It is wonderful to hear that our team provided such great support and that we were able to offer an affordable rate for your cover.
If you ever need any further help from us, we are always happy to assist.
Kind regards, Tahara @ Lancaster Insurance Services
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