Zoe in the Meadowhall shop was attentive, took at lot of time to listen to what we were looking for and where we had travelled in the past. She talked us through every aspect of our holiday and was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were looking for flights to Australia & Jo got us an amazing price !! Saved us hundreds on what we had found ourselves & been quoted from other companies . We couldn’t be happier x
Sammi from Kuoni was absolutely incredible from start to finish. She was so knowledgeable, helpful and patient, taking the time to really listen to all of our needs as a family and understand ex... Vis mer
Booking process smooth and uneventful. Change of contact person due to illness did not cause any problems. Slight hiccup after deposit paid as account did not appear immediately online but customer... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We don’t just sell holidays, we make them. The ‘making’ is in the detail. We are pioneers of effortless customisation, because we listen to you and we get you. We’ve been following in the path of our founder, Alfred Kuoni for over 100 years now. Visionary, adventurer and explorer, always seeking out new places, new experiences and easing the path for fellow travellers to share all he discovered. Little has changed. We understand what you want and need from a holiday, matching it with the perfect style to exceed expectations every time. We’ve grown to become the one of the country’s leading premium tour operators, and along the way we’ve picked up over 200 service and travel awards.
Kontaktopplysninger
Storbritannia
- 0800 0924444
- www.kuoni.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 46 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic customer service and knowledge
Fantastic customer service.
Samantha at the Harrogate branch was excellent in providing some initial advice and then helping us to plan our upcoming multi-centre trip to the US. Her knowledge of the places we planned to visit was invaluable. Over a couple of weeks she amended our itinerary to our satisfaction with no fuss or pressure to book whilst ensuring we kept to our original budget. I would recommend any of the Harrogate Team if you are requiring some assistance with planning a multi centre overseas holiday. You also get a nice cup of coffee whilst discussing your holiday plans !!

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America's golden triangle
We've just booked a trip to America's golden triangle with Ben and we couldn't fault him. He went above and beyond for us, adjusting our quotes for us to get the best option that suited us without any hassle even with lots of back and forth it was no problem. He listened and didn't hassle and pester us like other companies did. He even sent us recommendations after we'd booked from his own experiences/others who he trusted. Thank you Ben!

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Melanie from Bluewater was very…
Melanie from Bluewater was very helpful. She personalised our holiday for us and we were very happy with her service. She was brilliant with finding us the perfect holiday for Maldives with the perfect flight times and transfer time. We will definitely be going back to Kuoni to book future holidays.

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Matt at Kuoni Nottingham is our go to
Matt at Kuoni Nottingham has been our go to for a few years now. Every time his help and advice is spot on and useful. We always feel confidant booking with Matt at Kuoni

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Very good service
We had a phone call with Matt and he was extremely helpful, patient and gave us good advice. He made it much easier for us to book our holiday of a lifetime for our special occasion! ☺️

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We have absolute trust.
We know we can trust Kuoni to find us a holiday totally suited to us. We've always found the staff at Bluewater are excellent and this is the 4th time we've been to them. 2nd time that we have met with Mel and really feel that she knows us. Thank you!

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Confidence in Kuoni
We prefer to make all our bookings through Kuoni as we value their advice and the comfort it gives us, knowing that nothing has been over-looked when there can be so many things to consider for even a simple holiday.

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Great
Great, pleasant, and helpful staff.
Giving good advice in professional way.

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First time and definitely not the Maldives dream escape. last…
First time and definitely not the last . Such a personal experience from start with unknown tips to make our holiday the best experience. Shaun in Liverpool branch really did above and beyond. Now for the holiday.

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Really great experience
Really great experience, knowledgable staff, great recommendations and no hard sell.

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I’ve booked before with Kuoni and…
I’ve booked before with Kuoni and everything was 10/10 and booking this time has been the same.

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Amy at Kuoni Cheltenham was my first…
Amy at Kuoni Cheltenham was my first contact at the store. I was not 100% sure which holiday i wanted but she helped me professionally and in a friendly manner.
The whole experience was excellent.

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Very helpful agent as always
Very helpful agent as always - Colin in Bristol this time - found the holiday we wanted at the right hotel and with desired classes of flight.

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Cost of holiday rose by £66pp within two days
I was in contact with the company on the Saturday about my holiday and the price, but I needed to wait until the Monday to confirm with my employer that I could take the relevant days off work. When that was confirmed, I called back to complete the booking but was told the fares had increased by £66 pp. There wasn't much I could do about that but it was a shock to see such a rise within such a short amount of time, ie less than two days.

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Brilliant service and Chloe in the…
Brilliant service and Chloe in the Winchester branch was amazing. Going to a place that we would have looked at.
Excellent customer service
Excellent customer service. So helpful with providing different options
This is my second Cruise this year.I…
This is my second Cruise this year.I would only book with Kuoni,as nothing is to much for the staff.I ask them to find an Xmas market cruise for me and my friend.They sorted everything out for us,the only thing we have to do is enjoy ourselves.
Great service …
We were booking a holiday with another company but they did not come up with what we actually wanted. The lady at kuoni listened and tailored the holiday exactly as we had envisioned.
We recently had a face to face booking…
We recently had a face to face booking with Matt at the Nottingham (John Lewis) Branch. The appointment was never felt rushed and Matt managed to tick all the boxes for us for an upcoming holiday to the Maldives, he also managed to get us a good deal on upgraded business class flights.
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