Koru Kids Anmeldelser 

720
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Vis mer

Vurdert til 5 av 5 stjerner

We’ve hired a few after school nannies through Koru now, including the latest who was with us for nearly three years while she studied as a mature student at a local university, and she has been amazi... Vis mer

Vurdert til 5 av 5 stjerner

I had a brilliant experience using Koru Kids to find after school care for my son for two afternoons a week. We met with two potentials and all agreed on the nanny we chose who lived nearby and just f... Vis mer

Vurdert til 1 av 5 stjerner

I had been with Koru for around 3years. They had never replied to an email within a decent amount of time. They closed my account based on me going through things with my own child, so I wasn’t as... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Barnepassbyrå
  2. Deltidsdagsenter

Om Koru Kids

Skrevet av virksomheten

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

720 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(720)

81 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Koru kids is a great proposition for anyone looking for a full or part time Nanny

Koru kids is a great proposition for sourcing a Nanny. I have recently split from my ex, and needed part time help for the weeks I have the children. There are a broad range of people looking for roles (some full time, some part time). Managed to find someone who wanted the flexibility of being on one week, off the next. The perfect fit. She is starting this weekend so looking forward to the additional support

5. november 2025
Vurdert til 5 av 5 stjerner

Supportive, helpful, flexible

Always available- various communication avenues.
Always helpful & knowledgeable - every question taken seriously & response given.
Always proactive - will provide information & ideas & solutions.
Always adaptable - allows you flexibility within your role.
Always reliable - hours worked, expenses, payslips - calculations, deductions, Tax etc all sorted.

12. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Koru Kids is a well organised company

Koru Kids is a well organised company. The only reason why I have given 4 stars rather than 5 is because many applicants say they are interested and then never reply to future messages. I think this needs to be addressed. But, the central office team is very helpful and responsive. And, I am very happy with my successful applicant.

5. november 2025
Vurdert til 1 av 5 stjerner

Just awful

Just awful. Meant for teenagers looking for an extra hour of work after school, definitely not worth it for full time work.

7. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Koru Kids

Svar fra Koru Kids

Hi Lola,

Thank you for sharing your feedback.

Koru Kids works with a diverse range of nannies with varying levels of experience and availability. While we're well-known for flexible after school care, we also connect families with nannies who specialise in full time positions, many with years of formal childcare experience looking for 20+ hour a week roles.

All our nannies have the flexibility to set their own availability based on what works for them, whether that's a few hours after school or full time care throughout the week. This means families can find the right match for their specific needs, from wraparound care to ful time support.

We can't verify your details, so if you'd like to discuss your specific account or experience with us, please do get in touch at care@korukids.co.uk.

Best wishes,
Mando

Vurdert til 5 av 5 stjerner

Brilliant

Such a great, hassle free way of finding childcare with an amazing team on the phone to ask questions and get help from.

2. oktober 2025
Vurdert til 5 av 5 stjerner

Very Helpful Agency

My experience with Koru Kids has been excellent. The agency is very supportive and always ready to help with any questions or concerns. They made the process of finding a family smooth and easy. I feel valued and appreciated, and I’m very happy with the support I’ve received.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have been very impressed by Koru…

I have been very impressed by Koru Kid’s customer support and success. They have always responded to any questions personally with really detailed information and action, and their onboarding process has been well thought out and helpful. They have helped us to find the loveliest nanny who is a perfect fit for a family - we were been able to do a number of calls, interviews and trials to make this decision to make sure it worked for both parties.

2. oktober 2025
Vurdert til 1 av 5 stjerner

DO NOT USE KORU KIDS

The nannies on this website are inexperienced and unreliable. Koru markets itself as being "cheap" but that's because they hire awful nannies, pay them peanuts, and them take a huge chunk of the hourly rate. Because we were looking for a full time nanny we opted to pay the finders fee instead of use Koru's platform (given they get paid hourly the commission to them would have been huge). The nanny was very inexperienced and quit after 3 weeks. Koru did not refund us the finders fee. DO NOT USE THIS SERVICE - AVOID AT ALL COSTS

EDIT TO THOSE READING KORUS RESPONSE - Koru's response below is a LIE - the nanny did not leave due to a bereavement, she left because she wasn't experienced. I desperately tried to find a replacement on the website, asking Koru if they'd help given I'd already paid them, and the nanny i set an interview up with was a NO SHOW - due to a bereavement. Koru REFUSED to refund the fee I'd paid them, and just said you can have a "3 hour free trial". But the nanny i found didn't even show up for an interview, so we were never going to get to the trial stage.

3. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Koru Kids

Svar fra Koru Kids

This is such an unusual and terrible experience that I've spent time with my team reviewing what happened. We're really proud of our nannies - who are paid solid market rates - and the support we offer families, so it's extremely disappointing when things don't work out.

I understand that you decided not to use our matching and support service, which the majority of parents use. This service is designed to complement our nannies’ experience and ensure families get great childcare. When your original nanny left we offered you a replacement free of charge, but I understand this wasn’t right for you.

I know losing childcare unexpectedly is incredibly stressful, and I wish you all the best finding the right solution for your family

Edit - Our mistake, the reference to bereavement should have been regarding the replacement candidate, not the original nanny. To clarify, no replacement fees would have been charged (not just a free trial) had you opted to continue the search.

Rachel Carrell, CEO

Vurdert til 5 av 5 stjerner

Organised Company

Because the Company is organised and offers a positive experience. On line training are very helpful to me it helps to give the family confidence in the childcare.

21. september 2025
Vurdert til 5 av 5 stjerner

Great experience

Good service and well thought through app. Simplifies the admin of hiring a nanny, and gives us peace of mind that some background checks and training have been done.

15. september 2025
Vurdert til 1 av 5 stjerner

Pay review

I don’t think the pay structure is very good, I have been trying to get above basic pay, as i have so much experience and it’s impossible .

13. september 2025
Logoen til Koru Kids

Svar fra Koru Kids

Hi Kelly,

We base our pay tiers on experience. This is so families know if they are paying more for a nanny that we have referenced a certain level of experience.

To move to Tier 2 you to have worked with children for 1+ years in a continuous role such as volunteering, a nanny or in a nursery.

Crucially we must be able to verify and reference this experience. So it might be that you need to supply us with multiple references. The team will be happy to help explain what's needed if you do have this experience and would like to be on a higher pay tier.

Best wishes

Rebecca

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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