Koru Kids Anmeldelser 

723
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Vis mer

Vurdert til 1 av 5 stjerner

I will say i worked for a wonderful Family as a nanny through Koru kids but ive been treated awfully from a payroll side that i will never work for koru kids again! First of all it took 2 mon... Vis mer

Vurdert til 5 av 5 stjerner

We’ve hired a few after school nannies through Koru now, including the latest who was with us for nearly three years while she studied as a mature student at a local university, and she has been amazi... Vis mer

Vurdert til 5 av 5 stjerner

I had a brilliant experience using Koru Kids to find after school care for my son for two afternoons a week. We met with two potentials and all agreed on the nanny we chose who lived nearby and just f... Vis mer

Informasjon om virksomheten

  1. Barnepassbyrå
  2. Deltidsdagsenter

Om Koru Kids

Skrevet av virksomheten

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

723 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(723)

69 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best company to work for

I was a bit hesitant to start koru kids after working in nurseries for so long and didn’t know what to expect. Koru kids are by far the best people to work for. The settling in process of working for your new family is so easy and informative and they really go above and beyond to help you understand what you should be expecting. Everything is done in a way that’s not confusing and very easy to understand without feeling overwhelmed with all the new information you need to know. The training process isn’t long and very simple as well as your dbs meeting it takes 5 minutes and is so easy to do. If there is an issue Koru kids are always there on hand to help you with anything you need. They supply you will actives and general knowledge on children’s needs and wants which can further help you once you find your family.

25. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We’ve come to the end of our Koru Kids…

We’ve come to the end of our Koru Kids journey as our boys are now grown. The Nannies we’ve employed through them have all been exceptional. The company, app and care either virtually or on the phone have all been fantastic. It’s made navigating work and school aged children so much easier for us and we would highly recommend Koru Kids to anyone looking for before and after school care.

26. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

GB - Never look back

Never look back. I started working with Koru Kids as a nanny since 2019 and never look back. Why? They make it so difficult for me to go elsewhere!!! Their attention to details, constantly checking to ensure nanny and family is a good fit, allowing you to express yourself in private if you have any concerns, this makes it so easy to be the best nanny I can be.

Koru Kids have been very supportive, genuinely care about their nannies and the families the nannies work with. Over the years, they have given me directions and encouragement every step of the way as a Koru Kids nanny. I have been in my current nanny role for four weeks now and it is fantastic!

4. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very efficient

Very efficient.
The search process was very easy, and designed for parents. The hiring process was streamlined. Would recommend

16. september 2024
Vurdert til 5 av 5 stjerner

Koru Kids - wonderful nannying service

It really is a good organisation to work for. I have never worked as a nanny but have experience having children and grandchildren. Once the application is completed it really is smooth sailing. Koru Kids are excellent in guiding you through the process and answering any queries you may have. I secured my first job within a week of applying. If you are considering nannying, I recommend Koru Kids. Had I known about them sooner I would have applied sooner.

9. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not worth it!

Whilst I was fortunate to match with a good nanny for a while, all the admin work, you being the employer despite paying a fee to set up, direct debit for the nanny fees regardless of if work was done or not, masking a perk as them organising the tax etc its just not worth it.

I wish I could get my fee back and just go online or put an ad in the newspaper or the school PTA and get a nanny that way. I know for sure I will never use this app again and after reciveing a letter today about opting my nanny into a pension scheme almost 4 months after she has left, I am infuriated.

From reading the reviews, Koru kids are charging the Nannys to sign up, charging the parents and they are nothing more than middle men.

1. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Koru Kids

Svar fra Koru Kids

Hi E,

Thank you for taking the time to post a review and we are pleased to hear that you found a good nanny for your family.

Taking care of all the admin for families is extremely important to us so I am really disappointed to hear we haven’t been able to do that for you. I can’t locate your account on our platform to look into things more deeply but would like to clarify a few of your points.

- Koru Kids does not charge nannies to use our platform at sign up or any other point.
- We take care of all of your employer obligations including pension obligations. Unfortunately, The Pension Regulator has a delay in sending out communication which we cannot change (we’ve tried!). Please forward the letter to care@korukids.co.uk and we will be able to confirm that we have taken care of things for you.
- We only charge for hours that a nanny has logged and approved by the family, we send all of our families an estimate to check on the 27th of each month, followed by a final invoice. At both of these stages we can make amendments.

I’d be happy to talk through any concerns you have, you can reach me on care@korukids.co.uk

Best wishes, Sam at Koru Kids

Vurdert til 5 av 5 stjerner

I am so greatful for a company like…

I am so greatful for a company like korukids. They help me to start my career as a self employed nanny. They are the professional, supportive, and easy to sign up to and work with.
I was so pleased I recommended some friends to signed up and they came back with results of what I stated above when they signed up.

15. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant experience from start to finish, so happy we used Koru

The amount of care and attention that Koru has put into making this an amazing experience is so noticeable as you go through step by step - and made a huge difference to how easy it’s been to find our first after school nanny. Lots of people to interview, lots of useful tips, scheduling tools etc and then when we found the right person the contracting and onboarding has been so simple while also being thorough, and again, with loads of useful guidance. It’s made a hard task a whole lot easier!

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Excellent support when I had any…

Excellent support when I had any questions. Automated messaging flows were somewhat confusing but overall great experience

2. september 2024
Logoen til Koru Kids

Svar fra Koru Kids

Hi Karen,

Thanks for sharing your experience. We were able to review your journey with our automated comms and the team are actively making changes based on your feedback - thanks so much for sharing.

Best wishes, Sam at Koru Kids

Vurdert til 1 av 5 stjerner

Fustrating Company. Avoid

Tried to apply for this company but they kept rejecting my referees until I had none left. I gave them 5 but they rejected them except one. About 85% were within the requirement and guidelines. They would send e-mails asking if I need help and then send the same fustrating automated e-mail as a way of "helping" There is no one to talk to -which would be great as someone who is dyslexic. Not disability friendly at all. They say they are too busy to pick up the phone and talk to candidates. Nannies are literally the lifeblood of your company! Sending the same fustrating e-mails over and over again is only going to madden candidates. Telling them to do an unpaid admin task and then telling them to do it again without feedback as to why is insanity. Funnily, enough I've been accepted by an agency to do SEN work with only two of the five references I gave Koru Kids.

3. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Koru Kids

Svar fra Koru Kids

Hi Kristina,

I'm really sorry to hear about your experience. Koru Kids prides itself on how we can be accessible for all and it does not sound like we have achieved this for you this time. I've shared your comments with the team this morning and we will be looking at ways we can make things more accessible for all of our users as a priority.

In terms of your application, I can see that you have been unable to provide a reference that verifies your experience with children under the age of 12, for longer than 3 months. Given that the majority of our families have children between the ages of 4-11, it is essential we can demonstrate experience of nannies on our platform in this area. I am afraid that we can not approve an application without this essential experience.

Best wishes,
Sam at Koru Kids

Vurdert til 5 av 5 stjerner

We have just hired our second nanny via…

We have just hired our second nanny via Koru Kids and the process was seamless. We found the team very proactive and constantly reached out to check that we were finding the interviewing process fine. It's very refreshing to have childcare fully modernized for busy parents.

30. august 2024
Vurdert til 5 av 5 stjerner

Great service and nanny

So easy to make a profile and search for a nanny. My nanny started during the summer as a short term contract. The children adore her so we decided to extend her contract for a few more weeks until we settle into a school routine. Koru Kids have made the process so easy for us. Thanks.

13. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience!

The commitment towards the nanny’s is really good, they support us during the whole process of looking for the right family, the hiring process and they give us support before our first day or work. I really appreciate that!

19. august 2024

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