New edition Ankara are good, quite a head turner I must say. Good job with the look; I would however suggest an upgrade of the leather material, it cannot last long in the Nairobi terrain. On my secon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The products are creative and great, happily you have made the sole for the house slippers now stronger. You might want to review your prices down a little somewhat to increase sales volumes given... Vis mer
I am very happy with my purchase and looking forward to making the most out of my tribal boots. Kitu Kali's Customer Service was also great on all platforms (website, email and social media account).... Vis mer
I will be honest. Though I was expecting a good product I was never expecting one this amazing. This being said, the Blue Tribal Full design looked so beautiful! My intention was to rock these shoes w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a handmade footwear brand that employs struggling craftsmen from Kibera, Kenya, to create unique footwear using vibrant African fabrics sourced from all over Africa.
Kontaktopplysninger
19 Lambourn Court, MK4 2DA, Milton Keynes, Storbritannia
- 07568156824
- kushil@kitukali.com
- www.kitukali.com
4,5
Enestående
390 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great service,
Amazingly quick service and quality shoes .
24. desember 2021
Anmeldelse skrevet uten oppfordring
Amazing Work,
Amazing Work,
The hand work and the finishing of the shoes was so well done, also the kind follow up on the slight delay was above board customer service up until the deliver. You have a customer here, do keep it up.
23. desember 2021
Complained, promised to send then failed to arrive...
Ordered on 29th November, delayed, then the company reached out to sort the issue out. Great products and nice to know if there are problems, the management sorts them out. New Edit, the company reached out very quickly when I left a one star review, promised the goods again by Christmas....and AGAIN failed. Lovely products, but need to sort out their delivery to prevent very unhappy customers
22. desember 2021
Svar fra Kitu Kali
Hi, we do apologise for the mix up with your order. We had really tried to get your order delivered in time for Christmas but the courier company we were using had some issues and did not manage to deliver it in time. We really followed it up closely, but this was just not something in our control and we do apologise for this. As mentioned over WhatsApp, we have sent you some free products in the package as an apology for the delay and inconvenience. We do hope your order was worth the wait. Thank you
Wundervoll
Wirklich toll! Ein super Schuh, handgefertigt mit Liebe! Leider war die Ferse viel zu weit und an den Seiten, vorne nicht. Somit hätte eine Größe kleiner nicht geholfen. Ich bekam mein Geld sofort zurück, aber auf meine Frage, wie ich die Schuhe zurück sende, kam bis heute keine Antwort. Ich würde diese nämlich ungern geschenkt haben wollen. Bitte auf meine Mail antworten! Danke und beste Grüße und Frohe Weihnachten!
22. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Kitu Kali
Hello - please send us an email on support@kitukali.com and we'll sort you out :)
Best products by Best service
21. desember 2021
Fast delivery and good quality
19. desember 2021
Great customer service and unique…
Great customer service and unique beautiful shoes.
18. desember 2021
Anmeldelse skrevet uten oppfordring
The shoes are of great quality
The shoes are of great quality. And I loved the costumer service. I am definitely recommending you to my friends. Keep up the awesome work.
18. desember 2021
Anmeldelse skrevet uten oppfordring
Good qulity shoes ...
18. desember 2021
Anmeldelse skrevet uten oppfordring
Order delivery commitment is not what it is.
Order delivery commitment says 3-5 working days. I got mine after 7 days.
Up to 30% discounts were announced just after I placed my order. Ideally I should have cancelled my order and replaced it to avail of the discount. But I did not do this thinking that Kitu Kali would be gracious enough to apply them as a gesture of good will. Unfortunately this was not so. I paid full price.
Not a happy repeat customer. This has been my third order with Kitu Kali.
18. desember 2021
Improvable
So beautiful shoes, but a bit hard material and the wide alittle bit tight. I hope the material will expand a little bit with the use.
Also, I had to pay customs :( but the shopping experience, the shipment tracking, etc, was great.
17. desember 2021
Svar fra Kitu Kali
Hey - this is not typical of our product, there must be an issue with the particular pair you received. We will be glad to exchange this pair for you, and do a slightly wider fitting. Please email us on support@kitukali.com and we'll be happy to sort you out! Thank you
Super impressed with your merchandise
16. desember 2021
Great comfy shoes
16. desember 2021
Excellent customer satisfaction and service offered.
The service offered was awesome timely reverting back when it comes to exchange and excellent customer service offered.
16. desember 2021
Good shoe good delivery service
16. desember 2021
Everything was as good as advertised…
Everything was as good as advertised and well packaged. The kitenge bags were a nice touch. Thank you
16. desember 2021
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