Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Kindbag medium backpack was a perfect day bag for (very long) walks around NYC! It was also within Virgin Atlantic's maximum dimensions for an under-seat carry-on bag. It's beautifully designed an... Vis mer

Vurdert til 5 av 5 stjerner

Had the most fantastic customer service after the zip broke on the crossbody bag I purchased from a retailer in Lincoln. Emailed on a Friday late morning and received an immediate response. After conf... Vis mer

Vurdert til 5 av 5 stjerner

I am thrilled with my navy medium Hackney backpack, bought at an extremely reasonable price in the sale. It is smart and incredibly practical, and can carry lots of my daily requirements without being... Vis mer

Vurdert til 1 av 5 stjerner

*****Avoid**** Total scam. Ordered bags in dec and nothing has arrived. Tracking shows DPD has not yet received the parcel. Kind Bag have said the tracking is often wrong. Whoever says whatever my... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk for motetilbehør

Skrevet av virksomheten

Our mission: to bring colour to everyday life! The pursuit of sustainability, female empowerment, and the creation of a colourful world is at the heart of Kind Bag's ethos today. With vibrant bags made from 100% recycled plastic bottles, perfected to serve you in your everyday life, we make products that do good and look good! Kind Bag is a women-owned and run company, based in London, UK. Our products are carefully designed by our London team, aiming to encourage slow fashion by championing high-quality and timeless, colourful designs that can revolutionise your everyday wardrobe.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(171)

48 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love this company

I love this company: it manages to be both ethical and customer-oriented, which are rare traits indeed these days. Products are always excellent quality.

21. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pretty, convenient, long lasting products

I’ve been using kind bags for years now, I’ve gifted many and got others in my life as obsessed with them as I am! The designs are fabulous and the bundles they offer provide great value. My original bag has been with me for at least 3 years and been washed numerous times without issue.

20. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just lovely

Really lovely shopping bags,love the extra large shopping bag.mesh bags and the lunch bags.I found there customer service excellent. I Would really recommend kind bags .I have bought a lot of them and for gifts.

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my Kind bags

I’ve got a fair few (some might say too many) bags from kind bag - the weekender, medium backpack, cross body in different colours and a few medium and small reusable ones - oh and a lunch bag!

Overall I love them - there are a couple of things on the backpack that could be better (zip quality and the elastic on the drinks holder), but I am forever being complemented on them - and the reusable bags are the best I’ve used by far - they hold loads and are super sturdy.

I also wanted to return some stuff a while back - easy to do and they replied quickly.

Overall I’m a v happy customer and am looking forward to whatever they bring out next

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products from a great company.

I have now purchased a wide variety of Kind Bags, of all shapes and sizes, and I love them, as do friends and family who have received them as gifts. Not only are they environmentally friendly, they are great designs and styles. My husband loves his laptop pouch, as do I. My granddaughter regularly uses the mini backpack we gave her Mum and I love the medium one when travelling around, as it has so many different compartments to put in the variety of things I carry around! She also nabbed the pink crossbody bag I had! There is always a Kind Bag folded away in my handbag and I am genuinely amazed at how much the small one can contain. I will continue to make purchases from Kind Bags, even though I don’t really need them!!

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

KindBag offer a great range of products…

KindBag offer a great range of products with an even greater range of colours and patterns. The shopping bags last forever, folding up easily when the are empty and expand well and are amazingly strong. I particularly love the laptop sleeves and feel safe with the padding they provide. My grandchildren love their lunch bags. The ordering process is easy and quick and are dispatched by good couriers. ALL THAT and you feel good about using products that reduce waste !!

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent bags

I have a number of kind bags in different sizes and patterns. They are excellent. Hold loads and very strong.

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my Kind bags!

Love my Kind bags, speedy delivery, excellent quality, I don't leave my house without one, so strong and beautiful designs. Highly recommend!

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

POOR Customer Service Help

While the quality is good and they are quick to ship, the customer service and ability to help is poor and unhelpful. When orders are placed by accident, even if you email minutes after to cancel the order, they will only respond after the order has been shipped, so that it is no longer cancellable.

9. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Kindbag

Svar fra Kindbag

Hi Heba, thanks for leaving this review. I am really sorry that our customer service wasn't able to be of more help in this case. While we reply to all our customers within 24-48 hours (working days) sadly in some cases this still means that an order, accidentally placed, gets shipped before we can cancel it. I'm sorry that was the case here and we will be reviewing our processes to see if we can improve this.

Vurdert til 1 av 5 stjerner

Bag went bobbly very quickly

Bag went bobbly very quickly. Did comment below their adverts to say this but no reply. Kind by name but not by nature, unfortunately. Great looking bag but not durable at all. Shame.

9. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Kindbag

Svar fra Kindbag

Hi Tabitha, Thank you for your review. I'm really sorry to hear that the bag has bobbled for you. This is not the quality we expect from our products. We've gone ahead and sent over an email to you from hello@kindbag.co to offer you a refund here once we have a few more details. If you ever have any issues in the future please do go ahead and send us an email as were here to help!

Vurdert til 1 av 5 stjerner

Shocking customer service

I ordered a lunch bag which was broken on delivery , I emailed the company several times with no response . I am now left with an unusable item with no way of replacing as the company have not responded to any messages. So disappointing as I was really looking forward to using this lunch bag .
I would steer clear of this company unless you are a big company who can offer them corporate collaborations !!! So disappointing

2. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Kindbag

Svar fra Kindbag

Hi Emma,

Thanks for your review. I'm really sorry that this has been your experience of the customer service. Unfortunately, it looks like our emails might have been heading to your spam or junk folder as we replied a couple times from different @kindbag.co email addresses but it seems they may not have reached you. Please have a look in your spam folder and if you still cannot see our emails do let me know. We would love to get this issue resolved for you as soon as possible.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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