The watch broke just after a year of light usage and because it’s no longer under warranty, KiDSnav aren’t willing to do anything about it. I understand their is a warranty period but No where on the... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The watch broke just after a year of light usage and because it’s no longer under warranty, KiDSnav aren’t willing to do anything about it. I understand their is a warranty period but No where on the... Vis mer
Selskapet har svart
Website was easy to use with super fast delivery! My daughter loves her new kids nav watch. She has been using it for a few weeks - battery life seems fine, she can call and text parents and friends a... Vis mer
Bought watch for my daughter who really likes it. It had stopped working within a year but contacted customer service who replaced it immediately. It is well done although the GPS track system could b... Vis mer
This watch has made our life so much less stressful, and giving our 7 year old a new sense of responsibility and independence. He’s able to go out and play without us worrying as you can set safe... Vis mer
KiDSnav is the UK’s original kids GPS watch manufacturer. Our watches are trusted by over 500,000 parents (and counting!). Our award winning smartwatch business was established in 2019. We’re a family run company that offer the most advanced children’s tracking watch on the market. Not only do our watches track your child in real time, you’re also able to send them text messages, video call and many other features! Our watches are supplied with a warranty and on-going support from our dedicated customer service team. We also offer a no quibble 30 days returns period should (in the rare case) our product does not meet your requirement. Please be careful of cheap imitation watches online and purchase through us, an established UK kids watch manufacturer.
TN9 2SN, Kent, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We got this for our 7 turning 8 year old (at the time) so he can have his own independent freedom with his friends.
It's great! We can call him, track him and video call him. Any issues and we can always be in contact....his firends also have them now! They can store each others numbers and get in contact.
The sos feature is great too. So many functions at the touch of a button
The gps is a great watch my kids love it and it's definitely peace of mind for parents to be able to contact your kids when they are out playing! Every parent should order there kids one . Customer service has always been great too! No complaints here !
Have had these for over a year now. So proper user review.
Pros: easy for kids to use. They can call us so easily. Block use during school hours. Set alarms. Call them discreetly on sound guardian if concerned. Had for a year only had to top up about £30, so they are very cheap to run compared to other monthly ones. Charge lasts ages. Can set power down times. Easy for kids to add their friends who have watches too. Don't need to worry about them putting phone down somewhere and losing it. Watch is always on wrists. I'm a big fan of these and have recommended to loads of my friends who have purchased also.
Cons: Wish the GPS would be more accurate but I think this may be more to do with the network rather than the actual watch. My kids sometimes show up as being on the motorway nearby... When they very much most definitely are not. Sound guardian helps reassure with this at least.
Bought this for my son for peace of mind when on school trips away, and adventuring off on his bike at home. We both love this watch phone, my son says it lets him know I’m with him for comfort. He loves to take photos and send me his various moods or surroundings, equally for the parent operated photo feature too! Only downside is the GPS delay, sometimes sets me off using the sound guardian to reassure of his whereabouts.
I highly recommend this watch, it takes a little of the stress out of parenting!
Amazing customer service. Deal quickly with any queries. Reliable and efficient. Watch family friendly and gives peace of mind.
Had a Kidsnav Watch for my 8yr old for 3yrs now and it's a brilliant way to keep in touch with them when they are out playing with friends. They are too young to have a mobile phone but this is the best alternative. No problems with connection when using the call function and really simple for my child to use. The GPS aspect of the device is OK but I can only access the location and use the Sound Guardian function at certain times of the day so can be abit hit and miss. But my individual circumstances of when i want to use those functions and the ease of use of other functions means I can still give it a 4* rating - during the times when it works, and when I need it to work, it works beautifully. I have used the GPS function in France and Spain when on holiday and is super accurate! A must have device for the little ones who are just a bit too young for a mobile phone.
Great Watch for independence. Son can phone us. Great SOS function. Blocking unknown numbers. Love classroom lock and Sound Guardian Feature. Love this watch.
Only Negatives
Location can be slow to update (Sound Guardian helps to reassure)
Would like easier options for different provider. EE non existent in this area but I was able to use a giff gaff SIM. Not sure if still able to do this.
Watch Strap Small for Tall Sturdy older Boys. Would like Larger Strap.
Highly recommend.
Love that I'm able to contact my son when he is out, gives me peace of mind that I can see roughly where he is as I feel he would lose or break a phone.
Would of been 5 stars but the location isn't always very accurate, but updates regularly.
My son is loving his independence and being able to contact his friends himself to meet up.
Purchased two watches as gifts. One for my daughter other for my niece. Watches are awesome and bring so much peace when letting them be more independent.
Excellent watch for our daughter to give her some independence. GPS is reliable and accurate.
We bought our son a KiDSnav for Christmas a couple of years ago and it has been the best purchase we have made. Not ready for him to have a mobile phone yet so this is perfect. He can go out to play with friends and he is always contactable as well us being able to see where he is. It’s great for him to be able to call us or the other contacts we have saved for him such as friends. It’s pretty robust as he wears his every day and it’s never been damaged. We had a small issue a few months back which was sorted very quickly by the team at KiDSnav, they are great to deal with also.
Watches are great quality and a great alternative if you are not ready to give your child a phone. I have 2 for both my boys and highly recommend! Thank you 😊
We've been using this for a while with our daughter and now passing to my son. Bought in 2022 and still working well. Gives us peace of mind that he can contact us if needed but doesn't need a phone. Features good, location sometimes a struggle to update but it does work. We've replaced strap a couple of times but good we can do that rather than have to replace whole watch. Would recommend
These watches have made such a difference to us and our little girl. She feels a sense of freedom and independence and we feel reassured knowing that she is in a safe zone/distance from the house and we can reach her when needed. The sound guardian feature is great and even if she doesn’t answer her watch, we are able to “check in” and make sure she’s ok.
Very impressed with this smart watch. My 8 year old is desperate to have a mobile phone but we compromised on this. She loves the kidsnav as she can video or audio call me plus can send messages. The functions are all controlled by me on the app so I can switch it off for school and add / remove functions. She uses it as a watch during school and I've set it to activate once she has finished. I'd recommend the screen protector too as my daughters is already a bit scratched. We've gone with the lucid but all the different named smart watches have the same features just look a bit different style wise. I think reasonably priced and a good quality product.
We ordered watches for our two boys (ages 6 & 7) so that we can easily track and keep in touch with each other if the boys aren't directly with us.
This was so handy for play parks, if the boys were at friends or relatives.
The watches are fab.
So far poor experience. I’ve been waited a week for a response to my email enquiry.
I have a watch I cannot set up and contacting customer services is impossible. I’m now wondering whether the whole company is a scam.
I have resent my email enquiry today and I hope to be able to post a more positive review if my issue can be resolved.

Svar fra KiDSnav
Product is great, particularly for when little one is starting to venture to the park! Mine did develop a fault however support team quickly replaced it. The calling and sms features are fantastic. Great service
Watch has been great for my daughter. Gives her that independence and me peace of mind.
It has so many functions, and you can set a school mode so it doesn’t disturb when at school.
Easy to track movements with map.
I had one issue which company quickly resolved with no hassle.
Highly recommend for kids first GPS / phone great way of keeping track of them when they first venture out. Great first step of independence. I've used the watch for both kids and it's brilliant.
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