Just go Motorhomes Anmeldelser 

We moesten echt heel lang wachten voordat het personeel eindelijk tijd had om ons de camper te geven en alles uit te leggen. Daarna ontdekten we dat lang niet alles was uitgelegd, zodat we zelf moesten uitvinden waarom de koelkast niet goed werkte.
En wel raar dat je in Schotland een camper huurt zonder aangepast, extra fijn, horrengaas, omdat gewoon gaas de zeer kleine Midges niet tegenhoudt.

Third time hiring a van from Just Go. The vans are always close to new, very clean and well equipped. Staff are helpful and friendly too. I will continue to use them and recommend them.

An excellent motorhome. The process's was made simple to take away the stress. The motorhome gave us so much joy and pleasure when travelling in it with the family. Highly recommend it.

A great finding on google, they are very good at their job, great customer service throughout.

The van was in poor repair. Mostly to do with things not working probably due to ‘wear and tear’ eg door handle broken so it needs to be closed from the outside with force and then last person enters via the front cab. We couldn’t open the inlet for the fresh water. Some of the blinds not working. It probably needs attention to repair lots of things.

Also note that there was a mix up when we collected the van on Thursday 28 Aug. We arrived for collection at 2pm but for some reason our name ‘fell off’ the list. When we noticed people that arrived after us leaving with vans before us we queried why we were still waiting. The staff were very apologetic but it meant that we didn’t get our van until 4pm, two hours after we had arrived!!!! van was showing evidence of wear and tear. It was not the luxury van that was advertised.

Great experience.
Great team in Dublin

The staff did a pretty good job going through everything in my caravan. However, there were some fine points that they did not cover and I had to go back in before driving off. However, most importantly, at no time did anyone explain how narrow the roads are, especially those off the main highways. Some country roads are so narrow that only one car can get by. All the staff suggested, upon checkout, that I upgrade my insurance, but did not provide details as to why it was so important. I have rented caravans in other countries, and that staff has explained the driving conditions and expectations, especially in Iceland. I expected this to be a similar experience, and it was not. Some roads were nerve-wracking related to how narrow both lanes were. This is a helpful piece of information for them to easily explain ahead of time.

Collection day a bit hectic,motorhome not cleaned that well,fridge required a clean.we had to ask for a kettle. On first stop no sheet with bedding pack,no grill pan ,all reported.As a suggestion adaptor for water hose would be good as most taps on sites required one.Overall enjoyed motorhome experience.

Staff very unhelpful. Camper not ready car parts left in camper not cleaned before I arrive storage door broken . Nearly there two await for them to fix camper . Wasn't great start to the holiday. Very unhappy with the staff and way it was run not professional at all .

Il était prévu de recuperer le véhicule poir 14h30 nois sommes partie à 17h30, 2h30 attente sans eau et chaise.

La remise des clé n’était pas en fonction des arrivées mais complètement aléatoire

On nous pousse à prendre une assurance complémentaire pour le véhicule et une semaine après avoir rendue le véhicule on nous preleve 400 euros de frais de degradation alors cas
la réception tout était clean.

Je deconseille fortement de louer tout véhicule a cette compagnie, ceux ne sont que des escrocs

The checkin process is cumbersome.
It is too late in the day, and the check out too early. You basically end up paying for an extra day to handle this process. It should be as any rental car company, where checkin and checkout time coincide and can be done at least from 9am to 5pm.
The personnel at the reception was ill prepared, confusing, confused and was not able to provide a smooth and efficient customer experience.

Minimal wait time. Efficient processing when we arrived. We were given a very clean and good quality motorhome with good instruction on how to operate it.

Thiefs!!!! Stay away from this company!!
We booked a camper, had the wait 3 h with no very professional people in Edinburg agency.
We bring back the camper, checked by the staff, we have clearance that all is in good order. Yet 7 days later, they send me a bill of 400€ for damages that we did NOT do and furthermore the Van was probably rented after us so they make us pay for someone else damages. Not a single photo to prove any problem!!!!
What a scam!!
And as I am asking for proof , they ignore!!!
So STAY AWAY FROM THAT COMPANY

The team were wonderful from booking, pick up and drop off.

Motor home was clean , great to drive and comfortable.

We travelled as a family of 4 (2 adults and 2 children) we are had the best time.

Good afternoon, I returned the campervan yesterday a day ahead of time . Couple of observations if you are interested or not ?
The van was tatty ,had a foul smell and was not cleaned properly . The demonstration was a quick 2 min in / out and onto the next customer
The hot water did not work at all
There was an unknown fluid leak under the gears that seeped out ..lucky we didn't have to go too far .
The duvet was covered with cigarette burns
Your location and the health and safety of your customers on pick up is a disgrace , having to weave in and out around forklifts , articulated trucks is an accident waiting to happen , pedestrians and large vehicles dont mix .
Your waiting area is also a grubby area that is totally unacceptable for families to wait .
The whole experience was completely negative and we have rented motorhomes all over the world and the experience on our doorstep is the worst i have ever experienced . You are doing the Irish Tourist experience a complete dis -service .

The staff and mechanics all seem friendly people who genuinely want customers to have a good time hiring the vehicle. They are somewhat let down by vehicle interiors that although look/feel good are very light/flimsy construction (thin plastics etc) so when things break they or customer glues back the parts that break again on next hire. For our hire it was quite a critical part that made the door not lock easily so caused some pain, but the trip was still enjoyable and I can’t fault the staff at this branch for this. If you are very very careful and read the instructions, its very unlikely that you’d have a problem and if so unlikely that they would charge for it (thats the impression I got). I can imagine large proportion of bad reviews is from
less caring types of people. They were also nice to call when they discovered that we left a bag in one of the storage cabinets, which I was able to later collect. I would consider hiring again at the right price to balance out minor pains/issues

We hired a 6 persons motorhome and drove through Scotland. The motorhome was nice, but poorly equipped while rather expensive. Glasses, plates, spoons etc: it didn't match and looked as it was randomly grabbed together. The clothing of the front chair was torn. We hired chairs and a table for 45 pound but we could have better bought new ones, lousy quality. A suggestion if you' re planning to rent a camper: buy the bed linnen, pillows and sheets at the Lidl nearby. For 4 persons, this was as expensive as renting it for 1 person!
Five stars for the nice staff of Just Go in Edinburgh! So kind and helpful!

First time hiring a motorhome - fantastic experience will do again and will recommend Just Go.

We had some issues with fitting our daughters car seat, a lovely lady was so helpful. She got one of her colleagues to screw part of the cushion in and they couldn't do more for us.

Everyone was very helpful, friendly and made the process easy for us as a family with 3 young children.

Will be hiring again !

Great company to deal with we had no problems what so ever would definitely use again.

The moter homes are extremely clean very comfy would highly recommend 👌