JS Insurance Anmeldelser 

65
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have used JS Insurance for my travel cover for many years. I have a number of health issues which they have on record, so I don't need to repeat them every time (just review). This simplifies findi... Vis mer

Vurdert til 5 av 5 stjerner

I haven't made a claim, but just bought the extra travel pack #4 with Paragliding & PG Comps . The broker Cain, seemed very familiar with the pilicy details and was able to point me to answers relevan... Vis mer

Vurdert til 5 av 5 stjerner

I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications ar... Vis mer

Vurdert til 5 av 5 stjerner

Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarif... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(65)

42 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful and easy to deal with. Made the process seamless and hassle-free. Called the under writers to clarify required cover and all documentation email swiftly without any issues. Would recommend!

18. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant quick service

Brilliant quick service. Even spotted something I had missed based on the agent checking my holiday details. Which would have exposed me for a triathlon. Thanks v much. Trustworthy. Would recommend

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from the guys here

Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarify a question they didn't know the answer to off hand, that small thing gave me such piece of mind.
I can't comment on making claims etc but my experience of fact finding and purchasing was above normal standards

17. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommend to anyone for Trekking Insurance

I have taken insurance with JS Insurance last years Trekking and I was satisfied with them. I have contacted this year through email. Got a quote and had a telephone conversation with Cain and paid. I recommend to anyone adventure holiday, great place to use JS Insurance. Friendly.

28. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

Thank you for taking the time to leave your comments and feedback.

Regards

Chris Hollingsworth
JS Travel Insurance

Vurdert til 5 av 5 stjerner

Great Customer Service

Contacted using WhatsApp about a specific sports trip for a club a run.

Quick and polite response.

Great customer service.

24. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

Thank you for your review, and glad we were able to help.

Regards

Chris Hollingsworth
JS Travel Insurance

Vurdert til 5 av 5 stjerner

Cian the agent was fantastic

Cian the agent was fantastic. He was really helpful. We had a few issues with emails. But he went above and beyond to help.

11. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

Thank you for your review, and glad Cain was able to help with your request.

Regards

Chris Hollingsworth
JS Travel Insurance

Vurdert til 5 av 5 stjerner

Very quick response

7. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

Thank you for taking the time to leave your feedback and comment on our services

Vurdert til 5 av 5 stjerner

Cain noticed my mistake and corrected it

Cain noticed I’d not selected any sports on my policy. Emailed me to let me know, amended my policy and sent me a new certificate within minutes. Exceptional service, polite and well written emails which kept me fully informed at every step. Thank you so much.

1. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

Thank you for taking the time to leave your comments, and glad we were able to amend your policy and provide the correct policy.

Vurdert til 1 av 5 stjerner

Absolutely terrible

Absolutely terrible. Unresponsive, poor level of cover and say they are processing the claim but aren’t. Also phone numbers aren’t accessible and often advisors hang up.

10. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So far so good.

So far so good.

I guess the test is when you make a claim?

I'll reserve judgement until then...

12. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Best service and policy's

Been using these guys for years 🏆🏆🏆🏆🏆🏆🏆
First class service great value and proper coverage we only use this insurance company because of it's professional outstanding service and ease of booking
Andy DaVinci UK 🇬🇧

18. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These guys really went the extra mile…

These guys really went the extra mile to find me the travel insurance for trekking in Nepal that everyone else seemed to decline! I had a couple of health issues, am in my 60’s and wanted helicopter rescue cover to a level that will fully cover current highly inflated prices for this. Everyone else fell by the wayside on one or more of these criteria, but nothing was too much trouble for Cain at JS, addressing all my needs and patiently answering all my questions and addressing all my challenges. Highly recommended!

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An ear and human touch

Whilst I did not need to make a claim and cannot comment on that side of the process JS were instrumental in allowing our trip to go ahead when my recently bereaved 80 year old father decided to accompany my partner and I on our long planned self drive safari holiday in the Kruger National Park. It was only when JS listened and bought into the narrative of the trip and liased with their underwriters that we were able to procure a policy for him.

I contacted dozens of other companies and (somewhat understandably) received a flat no everywhere due to his age and activities involved. JS listened and I am most appreciative of that. Without their actions the trip would have been cancelled for all of us and it was a time which will hold special memories for all of us in what has been an incredibly difficult year.

Great customer service especially in this day and age.

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful experience claiming for a lost checked bag

I've taken out travel insurance several times with JS and they're very efficient at taking my money and sending the documents. However, this time I needed to make a claim after the airline lost my checked bag on the outward flight and the service has been appalling. It took them 20 days to reply to my emails, then I was transferred to their claims handlers Global Response (Trust pilot rating 1 star). For a simple lost bag it's taken six months, countless hours of work, dozens of emails, almost 100 separate documents and a complaint to the ombudsman to get them to settle the claim. Result? For my bag and belongings worth £1800, they gave me £213.

5. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra JS Insurance

I am sorry that you have had an issue with the claims department.

The claims department is independent of JS Travel Insurance.

Let me see if I can contact the provider of our policies so they can review your claim and make a final decision. Once again, I am sorry for any inconvenience caused, and I will be in touch when I have received a response.

Regards

Chris Hollingsworth
JS Travel Insurance

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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