JS Law Anmeldelser 

We had a very positive experience with JS Law while purchasing our new home. The entire process was handled professionally and efficiently, and the team was always helpful whenever we had questions or needed clarification.

A special mention to Saima, who was extremely supportive throughout the process. She kept us informed, responded to our queries promptly, and made sure we understood each stage of the purchase. Buying a house can be a stressful and complicated process, but her guidance and professionalism made things much easier for us.

We really appreciate the hard work, patience and commitment shown by the JS Law team in helping us complete our house purchase successfully.

We would happily recommend JS Law to anyone looking for a professional, reliable and supportive conveyancing team. Thank you once again for all your help!

Unprofessional company, unfortunately had the unfortunate situation where our buyer was using this company, after vowing to never touch them again when we initially bought the house after a horrendous experience due to a data breach.

Please do not use this company use a local reputable company for your house purchase/sales.

My original review was removed years ago (for whatever reason) so leaving another.

I had a great sale and purchase experience with my solicitor Laura Cameron who took over my file from a previous solicitor who started my sale process. When Laura took over my file there was some confusion with my purchase property and I had to change plots, Laura was very professional in handling the process from start to finish I received regular updates on bot my sale and purchase. The exchange process of my sale was very stressful from my buyer’s end with a possibility of my purchase property going back on the market if we miss the exchange deadline, Laura worked really hard to get the exchange over the line on the deadline date. I cannot recommend Laura enough for her professionalism, dedication, knowledge and drive to get me into my new home…..she gave me a fantastic experience.

Would absolutely recommend JS Law, especially Zoe Mcleavy and Chloe Bromley. They kept us up to date with everything as it was happening, explaining everything in detail and helped make the process as stress free as possible. Fantastic service from start to finish

Very easy from start to finish. The eWay portal was easy to use once I'd got the hang of it and found the 'sale' bit I needed to complete. Tayla Tate, the conveyancer for my late father's probate property sale, was very professional, informed and informative, helpful, and extremely approachable and friendly. I have never done this before and she guided me perfectly. I would definitely recommend JS Law conveyancer's and would use them again myself in future when the time comes.

Louie has been great, despite absolute soap opera drama with everyone else involved, he's been so helpful and happy along the way, very grateful.

I had a very professional experience with Js law.
I would like to thank Ross Orton who was my conveyancer for his excellent service. He kept me informed throughout the process and made sure everything went smoothly.
He was always there if I had any question and he is such a professional person.
I would definitely recommend Js Law and imparticular Ross Orton (conveyancer)

We cannot recommend Ritika at JS Law highly enough. She helped us with the sale of my fiancé’s previous property a few months ago, and we were so impressed with her professionalism, knowledge and the way she made the whole process feel so straightforward that, when it came to purchasing our new home, we contacted JS Law specifically to ask if Ritika could deal with it for us again.

We honestly felt so lucky when she said yes!

From start to finish, Ritika made what could have been a very stressful process feel completely stress-free. She is incredibly approachable, always answers the phone when she can, and if she is unavailable, she always calls you back. Most importantly, she takes the time to explain everything in so much detail, making sure you understand exactly what is happening at every stage.

Buying a house can be such a daunting experience, but having Ritika looking after everything gave us complete peace of mind. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us.

If you are considering using JS Law and are debating whether to go ahead, honestly, don’t hesitate. We would 100% recommend Ritika and the team. She has been absolutely fantastic throughout both our sale and purchase, and we are so grateful for all her help in making the process as smooth and stress-free as possible.

Thank you so much, Ritika!

I used JS Law for the sale of my property and received an amazing service from start to finish. Ruby, the conveyancer handling my case, was absolutely brilliant. She was professional, helpful, responsive, and kept me updated throughout the whole process.

I’m very happy with the service I received and would definitely recommend IS Law to anyone looking for a reliable and professional conveyancing service. Thank you, Ruby, for all your hard work and support.

On the whole, whether through written or verbal communication, I received clear instructions explaining any tasks I had to complete. These instructions were further enhanced through the Simplify system and which after a few teething problems, I became accustomed, it proving to be quite simple. Hence the name: Simplify, I suppose.
Other than that, my conveyencer managed to combine a formal professionalism with an informal friendliness. For instance, after communicating about the business in hand, we often indulged in small talk, such as our weekend and holiday plans. This felt that I wasn't just another herd paying client/customer rather an individual person.
One suggestion that might improve the service is to have more communication and information sharing between employees. Sometimes when my conveyancer was on leave, I had difficulty getting questions answered and up to date information supplied. This left me feeling a bit frustrated.
Overall, I found JS Law to be reliable, competent and most importantly, relaxed and friendly, instead of stuffy.

We instructed JS Law on our sale in March and our linked purchase in April. By mid-May I was already chasing for updates and receiving no response.

Our conveyancer received the draft contract documentation for our purchase in May. We were given the impression the matter was progressing. Around a month later, it emerged that she apparently could not access the documents.

Around 23 June, the seller's solicitors supplied an itemised set of approximately 20 documents. For the following five weeks, we were led to believe outstanding actions were on the seller's side. Towards the end of July, after repeated chasing, it emerged that our conveyancer was still "waiting for" documents that had already been supplied in June.

When it became clear the anticipated July completion would not happen, we were told: "I don't work for the developer, I work for you." We were then reassured that completion around 14 August should be achievable. It is now the end of August and we have still not exchanged contracts.

We subsequently discovered fundamental matters relating to the leasehold flat we are selling were still outstanding, including management information required by our buyer's solicitor. When challenged about the delay, the response was that they were "within the timeframe for leasehold flats." The outstanding management documentation is now not expected until late September.

Even identity/signature verification became an ordeal. After questioning whether my signature sufficiently resembled the one in my nine-year-old passport, I supplied additional ID. Weeks later the issue resurfaced despite my repeated attempts to establish whether it had been resolved. At one point the ID team told me my identification had already been signed off months earlier.

Now, at the end of August, further source-of-funds queries are also being raised despite financial information having been supplied months ago. It is extremely difficult to understand why basic compliance matters are apparently still being addressed at this stage of the transaction.

Communication has been appalling. We are not the only people struggling to obtain answers: estate agents, sales progressors and others in the chain have repeatedly tried to contact the firm. Calls and emails frequently require repeated chasing.

We repeatedly asked who was supervising our conveyancer and could not obtain a clear answer. We also had almost no visibility of our own transaction because we were rarely copied into correspondence, making it impossible to see what had been requested, received or remained outstanding.

I submitted a formal complaint approximately a month ago. As of writing this review, I still have not received a substantive response.

The consequences have been enormous. The stress affected my sleep, work and the final weeks before my wedding. I spent what should have been an exciting period worrying that our chain would collapse because basic legal work had apparently not been progressed.

Looking back, I genuinely wish we had paid considerably more for another firm. I would happily have spent an additional £2,000 to avoid this experience.

This no longer feels to me like one unfortunate delay or isolated mistake. Our experience has raised serious concerns about file management, communication, supervision, escalation and accountability. We are now exploring escalation of our complaint outside the firm.

Based on our experience, I cannot recommend JS Law.

Its just so easy on the app, no stress of posting documents or unnecessary phone calls. That said, if you have any queries or are unsure of anything you can email or call. Makes the whole experience just so less stressful. Continually kept me updated so I was never concerned on how everything was progressing

A massive thank you to Ross Orton for helping us navigate our recent property sale and purchase. The service was efficient, professional, and he kept us fully informed every step of the way. If you want a proactive and dependable conveyancer, look no further! Will definitely use them again.

Ruby Allen at JS Law was amazing throughout.
We had a lot of hold up due to land registry but she kept me updated throughout and once she was actually able to handle my case, she got everything done quickly and professionally.
Ruby was kind and helpful and never got sick of my endless questions!
I’d like to add that she didn’t ask for a review, I actually asked how I could do one - this is a genuine recommendation.
Thank you Ruby!

Thanks to Aleena Majid for helping us and accommodating our needs.

Regular communication and updates on what is happening and possible solutions. The deal took a long time to complete and they were always ready to carry out tasks required even at short notice. Aaron was great and is always available to provide updates. When he was not available, someone else from the team followed up to make sure there were no delays.

Had to find out our buyer pulled out of the sale by us calling our sale solicitor last Thursday. Our buyer emailed the sale conveyancer on the 26/27th July to let them know they weren’t going ahead with the sale. Apparently she tried calling on that day but I did not answer, and proceeded to say ‘this is the problem. You don’t answer the phone’ No attempt of emailing us this important news or calling my daughter who is also helping us with our sale as I work irregular hours. Just one attempt of a call. In fact my daughter sent an email to her on the 24th and 26th with a signed document and info about allocation of funds from the sale in which she did not respond. Only our purchase solicitor I would say has been good at responding to emails and any questions that we had. But because our chain has fallen through I’ve decided to use a firm closer to home and have to start over again putting my house back on the market. What I’m not happy about is the fact that I’ve paid for the file opening fee and initial payment and I won’t be able to get that refunded. I’ve paid nearly £600 for nothing and this has caused me so much distress.

Dealt with Katie and a couple of others at JS Law over the 14 months during our house sale / purchase journey. I spoke to Katie at least once a week for updates, and she was always friendly and fought for the answers we needed. Now we have moved into our forever home, I feel a little lost NOT speaking to Katie every week. Our delays and problems were not JS Law's fault, buyer/s dropping out, seller changing their mind and other solicitors in the chain. I would fully recommend them, and use them again.

I have had the pleasure of working with Nicole Daldry on several transactions, and I have always found her to be an absolute pleasure to work with.

As a sales progressor, the property industry can sometimes be challenging, particularly when dealing with solicitors, but Nicole has always been extremely responsive, helpful and professional.

We have worked very well together to ensure that transactions progress as smoothly as possible, always keeping the clients' best interests at heart and helping them achieve their goal of either selling their property or purchasing their dream home.

I would have no hesitation in recommending Nicole and look forward to working with her again in the future.

Outstanding Service from JS Law – Especially Jo!
Where do I even begin. My experience with JS Law has been exceptional, and that is entirely down to Jo, who handled both the sale and purchase of my properties. From the very start, she was pleasant, professional and an absolute joy to work with.
Jo explained everything clearly and never made anything feel like a problem. She always returned my calls, was genuinely great to speak with, promptly responded to my emails and consistently kept me informed about every stage of both transactions. Nothing was ever too big or too small for her to deal with.
There was one short period where my calls and emails went unanswered and it was difficult to get through to anyone, but Jo was away at the time and contacted me as soon as she returned, which says a lot about her commitment and the kind of person she is.
The eWay portal was straightforward and easy to navigate, and Jo guided me through each stage of the process, making everything seamless and easy to understand. Her communication, patience and attention to detail were second to none.
JS Law is lucky to have her, and I’m truly grateful for her support and service over the last few months. She made what could have been a stressful experience feel smooth, manageable and even enjoyable.
Highly recommended.