I loved my order from JAM! I was originally just looking for envelopes for my holiday cards, and ended up adding on additional office supplies I needed as well as gift wrapping items! Super convenient... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a representative, Kristi, who provided outstanding service! She was professional, patient and tenacious in trying to solve my problem. She provided updates and even called me, when the website... Vis mer
Selskapet har svart
This business actively hates their customers. They would rather insult you, cancel your order, and mock you than keep your business. It’s a family-run business and all three (JAM - Janet, Andrew, Mich... Vis mer
Same as last time! Great envelopes, color, quality, and service! 👍🏻❤️
Informasjon om virksomheten
- Emballasjetilbehør
- også i
- Digitale utskriftstjenester
- Trykkeri- og skilttjenester
- Utskrift av egendefinerte etiketter
Skrevet av virksomheten
My name is Adam, and I’m the new CEO here at Jampaper.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Kontaktopplysninger
185 Legrand Ave, 07647, Northvale, USA
- www.jampaper.com
4,2
Bra
49 anmeldelser
Ber kundene om å skrive anmeldelser
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Do not buy from them!!
Horrible and incompetent customer service. Bait and switch tactics with their website. Customer pays for the company’s mistakes.
17. november 2023
Anmeldelse skrevet uten oppfordring
Absolutely terrible customer service
Absolutely terrible customer service. waited 80 mins on hold just to be connected to a call center in the Philippines. They don't have photo or video examples of the foil print they offer and tell you you have to spend money in order to see what the foil looks like. do not order from this company
27. september 2023
Anmeldelse skrevet uten oppfordring
This business actively hates their…
This business actively hates their customers. They would rather insult you, cancel your order, and mock you than keep your business. It’s a family-run business and all three (JAM - Janet, Andrew, Michael) are the meanest humans you will ever come across. They also intentionally will send you less than what you ordered and blame it on you saying you’re trying to fleece THEM and expect you to pay another fee to get what they didn’t send in the first place. Do not support this business no matter what your paper needs are.
8. mars 2022
Anmeldelse skrevet uten oppfordring
I've been ordering paper from this…
I've been ordering paper from this company for the last 15 years. The owner, Mike Jacobs, has been decent for most of this time until today. Completely rude and does not care about losing customers. Terrible customer service. Ships out products giving zero F's. Sends gold foil paper in the shipment with no protection most of the time. Do not give this company any business. They literally have grown so much through the years, they don't need or deserve it. Made a complaint and instantly wants to close my account. Does not matter to me as I will never give them another dime of my money. What a joke.
10. januar 2023
Anmeldelse skrevet uten oppfordring
Returned product, but no refunded amount
We've order from them multiple times, and loved the product. This last order was not what we expected, so we returned it. THREE MONTHS LATER they have still not credited the amount or sent a check. Their customer service is terrible. Will not be ordering from them again.
29. oktober 2021
Anmeldelse skrevet uten oppfordring
DO NOT order from this company
DO NOT order from this company. I would give zero stars if I could. I had found a coupon code for 20% off for this brand. I was excited to order multiple rolls of paper! I got confirmation of my order and the next day I get an email that my entire order was cancelled. I then get a robotic email from someone from the company named Norma saying that the coupon code is invalid and that I need to reorder and they kept saying ‘coupon code no good sorry’ and cancelled. WHY not honor it if it went through to begin with? Norma continues to be rude via email. What a way to run a business. Customer service is everything and this company FAILS. Take your money and business elsewhere.
28. april 2021
Anmeldelse skrevet uten oppfordring
They canceled my order
They canceled my order. Tried to speak to a manager but was denied. Terrible customer service.
23. november 2020
Anmeldelse skrevet uten oppfordring
Great products, Great service
Positive buying experience: a lot of selection, easy to order, and prices aren't bad at all. Excellent product quality as well.
Thanks!
25. januar 2017
Anmeldelse skrevet uten oppfordring
Excellent Service, Good Prices & Amazing Selection at JAM Paper & Envelope
JAM Paper has amazing selection of envelopes of all sizes and colors, excellent customer service and fast delivery of products in well packaging manner. I will definitely use them again & also recommend to my friends.
3. februar 2012
Anmeldelse skrevet uten oppfordring
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