Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

These labels are ridiculously thin and very cheap. I mistakenly used them in a pinch for my higher-end spa products and they look and feel cheap. Because they are so thin, they are also very easily sc... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Although Online labels provides decent labels, their price increases every single time you visit their site. Despite what you think you know a bout tariffs, nobody else is doing this in the wholesal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This company is what I’ve been looking for for years! The design and print yourself system is fantastic. I’m not experienced with this type of thing but the whole experience has been great. Because of... Vis mer

Vurdert til 5 av 5 stjerner

Forget Avery labels, this place has identical ones and they are the best price I can find online. Plus, when you order you get a link to use their label designer to make your own designs and template... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(95)

50 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Ridiculously thin and cheap label quality

These labels are ridiculously thin and very cheap. I mistakenly used them in a pinch for my higher-end spa products and they look and feel cheap. Because they are so thin, they are also very easily scuffed up and scratched which has made shipping a nightmare. I have to use extra material to meticulously pack them to make sure they have a chance at arriving undamaged. Will not be ordering again. Also, every single sheet sent (of which there were a few hundred) had a scuff on one sticker per page, which, with over 100 pages printed, adds up.

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

We’re sorry to hear that the labels didn’t meet your expectations, and we understand how frustrating it must have been to deal with scuffing and having to take extra precautions when packaging your products.

We’d also like to look into the issue you mentioned with one sticker on each sheet arriving scuffed. Since we don’t have enough information from the review to identify your order, please reach out to our Customer Service Team at 888-575-2235 with your order details so we can review what happened and see how we can help.

We appreciate you bringing this to our attention and giving us the opportunity to look into it.

Vurdert til 1 av 5 stjerner

Was great, now avoid them at all costs

I have used online labels for years and never, not once had an issue with them. However, they have recently either been sold or taken over and I naively placed an order right before this change had started thinking it would be OK. To say it has been a total fiasco is putting it mildly. I placed an order on 24th august, knowing that their website would cease taking order from 1st september, as per the email we received. Come 5th September, no sign of the order, no update, nothing. So I check the online labels website and it is still up and running, taking orders etc. So I log a support call. 10 days later, on 15th september i still hadnt had a response, and my order STILL hasn't arrived. So at this point I get in contact with the company who are taking over, and log a call with them. Not only did the person get my name wrong (it's on the bottom of my email for crying out loud!), but confirmed they were "awaiting stock" and would dispatch as soon as it was in. I agreed to wait. We are now 22nd September, and STILL no order. Instead I get a bank notification of a reversal. They've refunded the order without even telling me! So I email the take over company again, and get told "it wasn't us it was online labels" - yet you ring the number on the online labels store and it puts you through to the take over company. I get that issues occur during transitions, but the lack of communication, care and attention our order has received is in excess of "teething" problems. We now have no labels after a month, and seemingly no reliable supplier either. If the website is still up and running when you are reading this, stay the hell away. The new company don't care and the original owners are seemingly in the wind.

22. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Thank you for taking the time to share your experience. I’m sorry for the frustration surrounding your order and the difficulties you encountered during the recent UK transition.

For clarity, this review relates to our UK division, which operates separately from our U.S. store. While I understand that does not change what you experienced, I wanted to clarify this for anyone reading the review.

We recognize that the extended wait, limited updates, and unexpected refund fell short of the level of service you had come to expect after years of ordering with us. Your concerns are understandable, and we regret that this transition left you without the labels you needed and without clear communication along the way.

Our UK division should be reaching out to you again shortly to follow up regarding your experience and your order. We truly appreciate the years you spent as a customer and are sorry that this was your experience during the transition.

Vurdert til 2 av 5 stjerner

Over 1 week for some blank labels seems…

Over 1 week for some blank labels seems unreasonable. I wouldn't recommend if you have any deadlines.

12. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Thank you for sharing your feedback. We’re sorry to hear about the delay with your order, as we understand how important reliable turnaround times can be when you’re working with a deadline.

We’d like the opportunity to look into what happened and address any concerns, but unfortunately, we have not been able to locate your order or contact information based on the details available with this review.

Please reach out to our Customer Service team with your order information so we can investigate this for you and work toward a resolution (https://www.onlinelabels.com/support). We appreciate the opportunity to address your experience.

Vurdert til 5 av 5 stjerner

This company is what I’ve been looking…

This company is what I’ve been looking for for years! The design and print yourself system is fantastic. I’m not experienced with this type of thing but the whole experience has been great. Because of the user friendly system I’ve been able to learn and figure out how to make my labels exactly how I need them. When I order more labels, they are shipped and delivered quickly. This whole system has been a game changer for me!

10. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Error with labels ended up breaking my printer

Sad to write this one. If you use OnlineLabels be very careful. We started a run of 250 stickers and about 100 in, the printer started to make some crazy grinding noises.

I ran to the printer to cancel the job and saw a piece of tape on the label. It ended up coming apart and getting caught in the print head.

I contacted OnlineLabels to get replacement rolls because I was not about to risk it happening to my back up printer. Long story short they are blaming me and saying that I unrolled 100 labels or so (about 33 feet) of the roll and added the tape, then re rolled it. Best part is, we use eco friend paper tape, the tape on the labels we do not even have in our building.

3. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

We're very sorry for the frustration and concern this caused, especially given the potential impact to your printer.

We've issued a full refund for the affected order and have been reviewing the issue with our Quality team. We've also arranged to have the affected material returned so we can inspect it firsthand and better understand what may have happened.

We appreciate you bringing this to our attention. Product quality is extremely important to us, and if something went wrong on our end, we want to identify it and make sure it's addressed.

-Steve L.

Vurdert til 1 av 5 stjerner

I am displeased with my order

I am displeased with my order. First my order was not the correct size I ordered but was told the mistake was my fault. So I returned the wrong labels and ordered the correct size again and one of the five rolls i orders is different from the others this is very unsettling

15. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

We're sorry for the issues with your order and the frustration this has caused. We've emailed you to request the information needed to investigate. Please reply at your convenience, and we'll work to resolve the matter as quickly as possible.

Vurdert til 5 av 5 stjerner

great experience…

I have always had a great experience with OL in regards to prompt shipping and prompt delivery I enjoy shopping with OL I just wish there was a better way to check the tracking of my order instead of going back to my email every time

29. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding customer service

I ordered a set of labels for coffee bags, and chose OnlineLabels based on my research looking for the best combination of price and quality.

I selected the labels that I thought would be best for my coffee bags, ending up with #830972v1. Upon receipt, I noticed that the print quality was good, but the label I selected was much thinner than expected and would not work for my coffee bags.

I contacted OnlineLabels, and they immediately responded by sending me a few samples, and then sent a reprint on new labels based on my selection. All at no additional cost to me. Their service was above and beyond what I would have expected - a true surprise and delight. Highly recommended!

8. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered labels with my logo on it and…

I ordered labels with my logo on it and I got a roll of blank stickers….im furious!!

23. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

We're sorry to hear about your experience and understand how frustrating this must have been.

It appears your order was for blank inkjet label rolls, which are intended to be printed by the customer rather than being custom printed by us. We understand how this could have been confusing.

Our customer service team will be reaching out to you shortly to review your order and discuss available options, including a refund or a discount toward a custom printed label order. If you choose to place a custom printed order, we'll also be happy to help guide you through the process to ensure you receive the labels you need.

We appreciate your feedback and look forward to resolving this with you.

Vurdert til 5 av 5 stjerner

They went the extra mile to make things right !

I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the extra effort to make things right ! Thank You for reaching out!

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Thank you for taking the time to share your feedback. We're sorry to hear that your second order did not meet your expectations.

While bleed is a standard printing requirement, we understand your frustration with how this situation was handled. Our goal is to work with customers to find solutions when artwork adjustments are needed, and we're sorry that your experience didn't reflect that.

We'd still like the opportunity to make this right. If you're willing, we'll review your order with our team and work with you on the best resolution, whether that involves updating the artwork, reprinting the labels, or discussing a refund.

We appreciate your feedback and the opportunity to improve.

Vurdert til 5 av 5 stjerner

100%

Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Price Gouging Extraorrdinaire!

Although Online labels provides decent labels, their price increases every single time you visit their site.
Despite what you think you know a bout tariffs, nobody
else is doing this in the wholesale market. You have not seen one shred of news about a shortage of paper in years! There is nothing to warrant this flagrant price gouging. Shame on them!

17. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Thank you for sharing your feedback. We understand how frustrating price increases can be, and we want to assure you that we work hard to minimize them whenever possible. While we do experience regular increases from suppliers and material costs, we often absorb those added expenses rather than passing them directly on to our customers. Any pricing adjustments we make are carefully considered and not taken lightly.

If you’re willing, we’d appreciate the opportunity to review your specific orders and account history so we can better understand the pricing trend you experienced and provide more context related to your purchases.

Please feel free to contact our team at 888-575-2235 or submit a support ticket at the link below so we can review this with you directly.

https://secure.onlinelabels.com/support/SupportRequest.aspx

We appreciate your business and your feedback.

Vurdert til 3 av 5 stjerner

Buy roll labels!! Sheet labels aren't consistent

I made a massive order to Online Labels to help launch my candle making business after it was recommended by some friends. I am extremely happy with some of the labels. They all printed super crisp and clear, but the color was not consistent. Some labels the color printed perfectly and others it was way darker than I designed. Also, there was a white scuff on one label of each of the several dozen sheets that I ordered. I contacted customer service, and they were very nice, and replaced all of the scuffed labels and sent me several extra to make up for it. However, they would not replace the labels where the color was wonky, saying that they can't guarantee perfect color matching. This was a very big letdown, being that some of the labels were so off-color I couldn't use them and I just had to order them from another company. So I would say that Online Labels is a great place to order labels if color isn't super important, but you may want to go a different route if you are trying to keep color consistent.

Tip for anyone who is labeling alcohol-based products: if the container leaks at all, the alcohol will completely erase the ink from the sheet label. I learned the hard way :) The roll labels are far higher quality than the sheet labels, so if a 100-order minimum is not a problem, get roll labels! Alcohol will not erase the ink from the weatherproof BOPP labels. The color was also perfectly consistent in the roll labels, unlike the sheet labels. In the future, I will probably just bite the bullet and order 100 of all my labels so I can have these higher quality ones :)

Sorry this is a super long review but hopefully it will be helpful to someone :)

5. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Hi Sarah, thank you for taking the time to leave such a thoughtful and detailed review. We truly appreciate your feedback and are glad our customer service team was able to quickly help resolve the scuffing issue.

We also understand how important color consistency is, especially when launching a new business and building your brand. We’re sorry that some of the sheet labels did not meet your expectations. While slight color variation can occur with digitally printed sheet labels, we completely understand how frustrating that can be when you need colors to match as closely as possible.

We really appreciate you sharing your experience with both our sheet and roll label products. As you mentioned, our roll labels are a more durable option thanks to their laminated finish, making them especially well-suited for products that may come into contact with oils, alcohol, moisture, or other chemicals. They also tend to provide greater color consistency and long-term durability.

Thank you again for your honest feedback and for giving us the opportunity to be part of your candle business journey. We truly appreciate your support and wish you continued success with your business!

Vurdert til 1 av 5 stjerner

I have not received my labels

I have not received my labels. I guess I should have read the reviews before I did business with you. The labels were supposed to be delivered on the 1st of May, but because of some "post office mix up" , I would receive it by 9:00pm on the 2nd. Well, it's 9:17pm and I yet have not received them. After tonight, I'll have no use for them and will return them. I am so disappointed 😞.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til OnlineLabels

Svar fra OnlineLabels

Hi Pamela,

We're really sorry this happened, especially with the timing. I can imagine how frustrating that must have been if you were counting on receiving your labels by a specific date.

I was able to locate your order, and I'm having someone from our team reach out to you directly to take a closer look and see what happened. While this does appear to be a carrier delay, we still want to do what we can to make this right for you.

If you missed our message, feel free to reply here or email us at sales@onlinelabels.com, and we'll make sure we get connected.

Thanks for bringing this to our attention. We really appreciate it.

Vurdert til 4 av 5 stjerner

Usually

Usually, we receive orders from OL in a couple of days. Unfortunately, this order took a full week and our customer may not need them at that point. I gave a 4 based on this order and considering orders in the past which have been very good.

23. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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