Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Vis mer
Selskapet har svart
Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at... Vis mer
Selskapet har svart
The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.
Kontaktopplysninger
Unit 1B, Tom Stewart Lane, KY16 8YB, St Andrews, Storbritannia
- 0131 555 6111
- sales@jacvapour.com
- www.jacvapour.com
4,7
Enestående
980 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant customer service.
Brilliant customer service.
14. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Easy website & fast reliable service
5. januar 2024
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Quality products
Good original products, reasonable delivery costs and prompt dispatch.
4. januar 2024
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Excellent customer service sorting out…
Excellent customer service sorting out a little niggle with my S-17 AIO. Many thanks
31. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
great customer service
Been a happy customer for years. Top notch customer service. 4 stars only because many e-liquids flavor seems to be constantly changed and not for the better unfortunately.
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
First class customer service
First class customer service, Duncan was so helpful when I explained my situation (disabled), prompt delivery.
12. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Really enjoy the puff box
Really enjoy the puff box! Easy to put together and the flavour variations are fab. I’ve gone for the nicotine free and you can’t tell the difference!
11. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Great customer service
I've been using my series S-22 for years now and it's been battered and bruised along the way but still working perfectly! Great products as well as helpful and timely customer service whenever any issues do arise.
12. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Great Customer Service
For me, above all else, their customer service is truly second to none!
9. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Purchase on time
4. desember 2023
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Amazing customer service from Duncan…
Amazing customer service from Duncan today. Issue over Christmas with S22 battery. Duncan responded first thing this morning, after a couple of quick questions he arranged a replacement battery which should be with me tomorrow. Excellent service. Wish more companies treated their customers like this...
27. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Great experience
Great experience with Jac vapour. Fast delivery and excellent customer service.
22. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Mesh coils burn out within 48hrs on the…
Mesh coils burn out within 48hrs on the S22
Incredibly disappointing and expensive
16. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Good Afternoon Glenn,
I am sorry to hear you have been having issues with the coils you have received.
Our customer service team have emailed you a few times so they can try get a resolution for you but have had no reply.
Please could you email us at sales@jacvapour.com or call us on 0131 555 6111.
Thank you
Jade Shand
Customer Experience Executive
I cannot fault Jac Vapour in any way
I cannot fault Jac Vapour in any way. Extreamly helpful and quick to rectify and help with any problem i had . Ie i double ordered by mistake and money was repaid straight away into my account. Fast delivery. Excellent service all round and very polite.
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for your feedback, glad to hear that we could help! :)
Positive bunch
Good selection and customer service always really helpful when required.
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that you're a fan of our range, that's great news! :)
Had an issue with delivery and customer…
Had an issue with delivery and customer services-Duncan couldn't have been anymore helpful. Quick to respond. Would recommend
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could get this one sorted for you, that's great news! :)
Excellent service
My order was precise and the delivery was really quick so it was excellent service.
6. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could help, that's great news! :)
Great customer services from Jac…
Great customer services from Jac Vapour.
Jade was very helpful.
6. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks for your feedback, glad to hear that we could help! :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.