Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Vis mer
Selskapet har svart
Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at... Vis mer
Selskapet har svart
The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.
Kontaktopplysninger
Unit 1B, Tom Stewart Lane, KY16 8YB, St Andrews, Storbritannia
- 0131 555 6111
- sales@jacvapour.com
- www.jacvapour.com
4,7
Enestående
980 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order arrived accurately and on time
Order arrived accurately and on time. No complaints.
3. september 2026
Delivered promptly with contents as in…
Delivered promptly with contents as in the order.
3. september 2026
Svar fra JAC Vapour
Glad to hear we could help, perfect! :)
The best !!!
The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could help, that's perfect! :)
Tried to buy something online vape…
Tried to buy something online vape liquid from this company. For some reason they’ve made the unusual choice of not accepting apole pay and the current system they have in place is useless. Tried multiple times to purchase said liquid and kept failing. Well done, I’ll now take my business elsewhere, most likely somewhere I can purchase at the touch of a button instead of your antiquated system that doesn’t work.
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Oh no, that's not supposed to happen! Sounds like you've been trying to use Super Payments instead of Opayo - drop us an email via Sales@JACvapour.com and we'll get this one sorted for you in short order! :)
Excellent service - really impressed!
Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at no extra cost. Everything arrived safely and was spot on. Really impressed - genuinely great customer service.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could help, that's perfect! :)
Good products and super after-service
I’ve been buying their products over many years, and have always been very happy with their services. The products arrive in good time, and if I have any issues, they’re always very quick to help.
4. april 2026
Svar fra JAC Vapour
Thanks Kazumi, glad to hear that you're a fan, that's great news! :)
Fantastic service and product.
Fantastic service and product.
Customer service upgraded my delivery foc which meant I received the product in 24hrs.
Thank you JV
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Hey Caroline! Glad to hear that we could help, that's great news! :)
Svar fra JAC Vapour
Thanks Mark! :) Glad to hear that you're a fan, that's great news! :)
Svar fra JAC Vapour
Glad to hear we could help, that's perfect! :)
Excellent service
Having looked around and read a lot of reviews I eventually opted for a JAC DNA along with one of their tanks and I'm pleased I did; they have a great build quality and straightforward, clean design as well as good flavour etc and it's now my go-to vape.
I ordered a couple of accessories, one of which was broken in transport; I emailed JAC, had a polite and supportive response overnight, a replacement within 24 hours and a follow up email to confirm I'd received it and all was well. In spite of the reviews I'd read this was support way above my expectations - highly recommended and thank you JAC!
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Anytime, we're (truly) always more than happy to help! :) Just glad to hear we could help! :)
ARX 2 - powerful and small
As a long standing vaper I can testify to the quality of these Devices. The ARX 2 is a really great bit of kit. Small and light makes it so much easy to just pop in your pocket. Great back up from their support team.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Hey Mark! :) Glad to hear that you're a fan of our new ARX-SERIES, that's great news! :)
Amazing customer service via Duncan.
Amazing customer service via Duncan.
Best vape company in the UK.
Would recommend to anyone.
Thank you
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Honestly, anytime, we're always more than happy to help! :)
Great products
Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the company really cares about their customers.
Would highly recommend.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could get that one sorted for you, that's great news! :)
Have used this company before,amazing…
Have used this company before,amazing service ordered yesterday late afternoon received this morning
Will continue to use
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks Elizabeth, glad to hear we could help! :)
JacVapour is simply the best!
JacVapour is simply the best!
OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed of delivery, the excellent customer service. You actually get to talk to real people with real personalities and nothing seems to be too much trouble.
Most recently, I am so impressed with how they have contacted their customers about this rubbish new vape duty. Until their email arrived I was completely ignorant of the new duty and doubtless would have remained so until it came into effect.
5 stars from me
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
That's awesome, thanks for letting us know - glad to hear we could help, that's perfect! :)
Excellent customer service
Excellent customer service. Duncan goes above and beyond!
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Hey Jo, glad to hear we could help - that's perfect! :)
They supply quality products and ive…
They supply quality products and ive been using them for years, always very helpful if I've had a problem with my device .
Nice to have a British company you can trust 100%
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Glad to hear that we could help, that's perfect! ::)
Excellent company
Excellent company, had an issue with a couple of faulty pods and they rectified it straight away sending me replacements same day, cannot fault their customer service team
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra JAC Vapour
Thanks Jane! Glad to hear we could get that sorted for you, that's great news! :)
Svar fra JAC Vapour
Glad to hear we could help, that's perfect! :)
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