JAC Vapour Anmeldelser 

980
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.

Selskapet har svart

Informasjon om virksomheten

  1. Vapebutikk
  2. også i
  3. Butikk med e-sigaretter

Skrevet av virksomheten

JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

980 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(980)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Arx 1 and 2 device the new vim is…

Arx 1 and 2 device the new vim is possible the worst product ever got both now in the bin . Bought vim for 8 years was unreal . Jac was great now if it cheap and nasty ... if this product was free Its still not good i would still not have . 8 years i have never treid anything other .Please jac give your old vim design to someone they can make a great product again.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Oh no, that's not supposed to happen - we'll reach out to you via email and see if we can get to the bottom of this one for you! :)

Vurdert til 5 av 5 stjerner

My order got lost

My order got lost. I contacted Jac vapour and they resent my order to me. The customer service was really good

7. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Nic! Glad to hear that we could get that one sorted for you, that's great news! :)

Vurdert til 5 av 5 stjerner

A quick follow up review for the…

A quick follow up review for the amazing JAC. My new mod arrived, but the screen was defective. I emailed and Duncan from the customer services team got back to me in less than five minutes! A replacement was sent and arrived the following day at no cost. Also they're being super helpful and patient with the return of the old one, again no extra cost. Absolutely incredible service from the JAC team!

9. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey James! Glad to hear that we could get that one sorted for you, that's great news! :)

Vurdert til 5 av 5 stjerner

I ordered a vape pen set

I ordered a vape pen set, and must have just been unlucky, as the one I received was a factory dud.

I contacted their customer service, and Duncan was a consummate professional, and swiftly dealt with my query by sending out a replacement the following day.

I don't usually leave feedback, but it seemed only fair given the excellent service and support I received.

A++ experience. And would happily recommend to others.

7. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that we could get one that sorted for you, that's perfect! :)

Vurdert til 5 av 5 stjerner

ARX2 amazing little palm device

ARX2 amazing little palm device, funky/stylish and hassle free also quick charging. One thing I will say is the rubber bung which stops the vape liquid from leaking can be a little fiddly but overall a excellent device.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that you're a fan of our new ARX-2 Kit, that's great news! :)

Vurdert til 2 av 5 stjerner

Fast delivery - Waste of Money

Fast delivery.
Puff box and their zero nic max throat hit was such a disappointment.
While it does produce a lot of smoke, there is barely any throat hit or flavour in the pods, so far tried zero nicotine mango and blueberry, and bought cherry cola and watermelon too.
I have to take several puffs at once in order to feel satisfied, and this dries out and irritates my throat. I am back to vaping with nicotine.

Waste of money. Their hassle free returns process is not hassle free.

25. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Oh no, that's not supposed to happen ... Reach out to us via email and we'll see if we can get to the bottom of this one for you! :)

Sales@JACvapour.com

Vurdert til 5 av 5 stjerner

Still deserving of 5*

I've been a customer for years now. I'm picky about quality and demanding about customer service. JV excels on both counts. Which is why I'm STILL a customer. Their kit is good. If things go wrong they fix it quickly. And if it means they're not the cheapest, I'm happy to pay for that. It's really that simple to keep customers happy.

23. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that you're a fan! We pride ourselves on going the extra mile ...

Vurdert til 5 av 5 stjerner

The ARX1 & ARX2 are both great…

The ARX1 & ARX2 are both great products. They have spent a lot of time getting these vape pens a winner. They really thought through every detail weight, comfort, battery, OLED screen, USB-C fast charging and a great POD that's easy to refill. Well done JAC Vapour, one very happy customer

21. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Thanks Trevor! That's awesome, glad to hear you're a fan of our new ARX-SERIES range - you've really made our day! :)

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service - order went walk abouts and a replacement sent straight away with no delay. Very helpful. I’m a repeat customer (monthly) and will continue to be as long as they are in business.

14. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Rebecca! Glad to hear that we could get that one sorted for you, that's great news! :)

Vurdert til 5 av 5 stjerner

Always the best service and products

Always the best service and highest quality products I have stayed with jac vapor for years now because no other products out there come close !

3. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Ruth! Glad to hear that you're a fan, that's great news! :)

Vurdert til 5 av 5 stjerner

Issue resolved promptly.

Turned out to be a website glitch. Thanks for the quick resolve from the jac team!

30. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Gaz, thanks for letting us know - glad to hear that we could get this one sorted for you! :)

Vurdert til 5 av 5 stjerner

brilliant customer services

I really can't fault the customer service. I had an issue with a couple of dicky puff box refills. Emailed customer services, and the lovely Duncan was quick to respond and resolve

23. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that we could get that one sorted for you, that's great news! :)

Vurdert til 1 av 5 stjerner

Had high hopes for this

Had high hopes for this.
Ordered the puff box with zero max cartridges. Zero flavour and zero throat hit. Really thought these were going to be a game changer for quitting nicotine for good. Really disappointed, to say the least.

25. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Oh no, that's not supposed to happen! Please reach out to us via Sales@JACvapour.com to see if we can get to the bottom of this one for you. Thank you! :)

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. A small mistake sorted straight away and in a very polite and friendly way.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that we could get that one sorted for you, that's perfect! :)

Vurdert til 5 av 5 stjerner

Great products and the customer service

Great products and the best customer service I’ve had in years (ever?).

Recommend

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Glad to hear that we could get that one sorted for you, that's great news! (we'll aim for EVER! next time around) :)

Vurdert til 5 av 5 stjerner

Excellent customer service!

Excellent customer service!
I had a problem with my S22 battery and sent them an email.
They replied quickly and after a couple of emails my problem was sorted.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Jacky! Glad to hear we could get that sorted for you, perfect! :)

Vurdert til 5 av 5 stjerner

Excellent Customer Service,always happy…

Excellent Customer Service,always happy to help with any problems i have had. I will always reccomend JAC Vapour, Could not fault them in anyway :)

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Hey Teresa! Glad we could help, that's great news, exactly what we're here for! :)

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Their response to a query/problem was fast (the same day) and efficient. The problem was resolved within a couple of days. The support JAC Vapour gives to their customers is always friendly and helpful. One of the best customer services I have encountered.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til JAC Vapour

Svar fra JAC Vapour

Thanks Carol, glad to hear that we could get that one sorted for you! That's perfect! :)

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