InterPals Anmeldelser 

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TrustScore 1.5 av 5

1,6

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Se hva andre synes

Vurdert til 2 av 5 stjerner

I joined this site just a week ago, this morning, after chatting with a friend, my account was immediately suspended for "promotional advertising."I have never done anything of the sort, nor have I u... Vis mer

Vurdert til 1 av 5 stjerner

My account was deleted without giving me any reason. They wrote me something about racism and hate speech, both of which I have never used. I am not at all unhappy about being out of there, however it... Vis mer

Vurdert til 1 av 5 stjerner

Tip to have a burner email address. One star review of interpals Worst pen pal website and app. Think I was using it because approaching winter months and wanting a p... Vis mer

Vurdert til 2 av 5 stjerner

Amount of fake profile is huge %, Filters about countries do not work well because if I set Europe I get results from Ukraine and Russia and especially Ukraine are mostly fake profiles and toxic wo... Vis mer

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Skrevet av virksomheten

InterPals is the original global pen pal community, connecting people for language exchange, cultural exchange, and friendship since 1998. Members from around the world write to each other every day to practice a new language, learn about life in other countries, and make real friends far beyond their own city. Getting started is free. You can create a profile, search for pen pals by country, age, language, or shared interests, exchange messages and photos, and join a worldwide community that has grown for more than two decades. Whether you want to practice English, Spanish, Japanese, French, or any of dozens of other languages with native speakers, or you simply want to meet interesting people across cultures, InterPals is built for genuine connection and conversation rather than dating. Safety matters to us. Automated moderation acts on reported accounts to remove scammers and fake profiles, a reverse-image check helps catch stolen photos, and you can block or report anyone instantly and choose to accept first contact only from verified members. Every account suspension or removal can be appealed and reviewed. If you run into a scam or a fake profile, please report it in the app so our systems can act on it, and if your own account was affected, use the appeal link on your account for a direct review. We rely on what our members tell us, and that feedback shapes how we keep the community safe.


Kontaktopplysninger

1,6

Dårlig

TrustScore 1.5 av 5

142 anmeldelser

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1,6

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51 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

So much wrong with this site

After using this website for a long time my account also got suspended for no reason.
According to the Trustpilot ratings, it’s normal to get suspended for no apparent reason. lol

I must say, I haven’t been using the site much recently anyways.
Same applies to friends who I’ve met there. Yes, it was possible to make some (in the past).

Years ago this site was actually really good, it’s all free unlike the other similar services, less fake profiles and many active users.

I used to get like up to 100 views on my profile each day.

Suddenly that number dropped to like 0.
In recent years an excessive amount of fake profiles / scammer profiles came up.
The operators of the site don’t care. They won’t implement something to help reducing the amount of scammer profiles.

That’s the main reason why user numbers decline.
Another reason is, that the App (you may fire the person who is responsible for this joke of an App) is still not working to this date. It’s buggy and performs not well, even on latest high end devices.
At least it doesn’t crash all the time anymore LOL!

The website looks like it’s pretty much from 1999 and even in 2023 there is no mobile version available (no comment).

Yeah this site is dying and it’s totally deserved.

Operators don’t seem they even care.

They definitely show, that they don’t care about their own user base for sure.

7. juli 2023
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A suspension with no reason given, after years of real use, is the complaint I take most seriously, and I am sorry. That call is automated and it does catch ordinary accounts, so the appeal on the account exists to put a real review on it. A suspension is time-limited and a removal stays reversible for about a year. You are also right that fake profiles climbed and the older interface showed its age. Reports now trigger automatic action against scam accounts instead of sitting unread, and the app and site have had steady work since. Please appeal from the account so we can look at why it was flagged. This reply is years late, and I am sorry for that.

Vurdert til 1 av 5 stjerner

I recommend you avoid interpals.

I was using interpals since January and randomly got my account deactivated today with absolutely no reason. Users complain all the time of their accounts being randomly deactivated with nothing they can do to fix it. Some awesome people on the site but it’s rather hard to use(and glitchy) and people are constantly having their accounts randomly deactivated so it’s hard to get to know people. I don’t recommend this site it’s a waste of time and energy.

5. juli 2023
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Hi Norry, being deactivated at random after months of normal use, with no way to fix it, is a genuine failure and I am sorry. The deactivation is an automated call that lands on people who did nothing, which is why the appeal on the account exists to reach a real review and reverse a wrong one. A removal also stays recoverable for about a year, so your profile is likely not gone for good. I am glad you found some awesome people in spite of the glitches, and the clunky, hard-to-use parts are fair hits we keep working on. Please appeal from the account. Sorry this reply is such a late one.

Vurdert til 1 av 5 stjerner

I’ve been in Interpal for over 10 years & have met nobody. Only fraudsters.

I’ve been in Interpal for over 10 years. I’ve chatted with a few men, mainly the UK but who knows if they were genuine. Lots of sleazy men whose profile has no photo & no details on their account. A red flag warning. A haven for scammers, thieves, con artists etc. I deleted my account. Too many crooks. A woman I know is being scammed into believing the man she is talking to, is real & he is coming to live with her, she says from a middle eastern country. She is crazy but doesn’t listen to me. She has been scammer before on another website but doesn’t learn.

1. mai 2023
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Hi Tanya, ten years and nothing but fraudsters and sleazy no-photo accounts to show for it is a real indictment, and I am sorry it went that way. Profiles with no photo and no details, and anyone steering a friend toward a stranger who is coming to live with her from abroad, are the exact pattern we now act on. Reports trigger automatic action, fakes and scams go on the removal path, and a reverse-image check catches stolen photos behind a fake. Your friend is being worked by a classic romance scam, and reporting that account in-app is what feeds it into removal. Sorry this reply reaches you so long after you left it.

Vurdert til 2 av 5 stjerner

This site is a very mixed bag

This site is a very mixed bag. Been registered on it for quite a long time and mostly met scammers and some extremely crazy (in a bad way) people on there.

Add to this the dwindling count of genuine users that aren't bots or scammers, always seeing the same old cats pop up in the profile search and substandard support staff with its weird moderation practices and the site really isn't all that great. If you're completely bored out of your mind and keep browsing you might get some smalltalk out of it (or your heart broken).

I'm glad it's still around and kicking, but you really have to go in with zero expectations from the start.

Addendum: The "revenge reporting" has gotten quite crazy on there as of late - Lots of toxic users abusing the heck out of the report function when something you say rubs them the wrong way, and then the "auto moderation" doesn't even properly review the validity of the report. Nothing you can do, really. The quality of the userbase has suffered a lot in recent years, but this isn't necessarily something the admins themselves are responsible for - Fixing the moderation practices should definitely be a priority in the future, irregardless.

Also, the servers are now acting sometimes very slow and laggy during peak hours, something that didn't really happen much if at all in past years. The site is still good to use just on the face of it, though only if you go in with zero expectations as mentioned above.

6. mai 2023
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Svar fra InterPals

This is one of the fairest mixed reviews here, and the revenge-reporting point lands. Toxic users mass-reporting someone over a disagreement, and automated moderation acting on volume without properly weighing the report, is a real weakness. Where a wrong call happens, the appeal on the account goes to a genuine review and a removal stays reversible for about a year, which is the backstop. The dwindling genuine users and the same faces in search are harder problems, but reports now drive automatic action against the bots and scammers rather than leaving them. The peak-hour lag is on our side to fix. Thanks for the balanced take, and sorry this reply is a late one.

Vurdert til 1 av 5 stjerner

Just forget about this site.it is full…scammer paradise

Just forget about this site.it is full of scammers.
If you complain, you get banned!
Crap in the extreme.

2. mars 2023
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Svar fra InterPals

Hi Nora, that combination, a site full of scammers where complaining gets you banned instead of them, is exactly backwards, and I am sorry it felt that way. A report is meant to act on the account you are reporting, not on you, and reports now trigger automatic action against fakes and scams on the removal path. If a report ever rebounds onto your own account, that is an automation error, and the appeal on the account goes to a real review that can reverse it. A removal stays reversible for about a year. Please report the scammers in-app and appeal from the account if yours was caught. This reply is overdue, and I apologize for it.

Vurdert til 1 av 5 stjerner

Read this review even if it is long, because it can be useful: Please, post here if the Interpals moderation team is asking you for your ID

I liked the site a lot. I have met some great people there. Not ONLY great people, but those with bad intentions were deleted, and for those who are not criminals, but the chemistry doesn't work, there is the Block button. I had no major problems for more than 8 years.
Last summer, my profile was deleted for absolutely no reason. My complaints received no answer or received the same automatically generated message that it was deleted for spamming. Their Facebook profile is not working, and after a while, the site's own online form
I contacted them with the same name, from a different email address too, and I told them the details. Then, suddenly came from their email address a message, from which I will quote certain parts:
"We apologize for the inconvenience caused by the suspension of your Interpals account. Our moderation system has identified your account as having characteristics similar to fake profiles.

To assist us in reactivating your account, please provide the following:

A clear, legible copy of an official ID (such as a state identity card, driver's license, or passport) that displays your name, photo, and country. You may cover any sensitive ID numbers or other personal information.
A recent selfie of yourself holding a piece of paper with the email address of your Interpals account clearly written on it.
Please note that these images will only be used for verification purposes and will be immediately deleted after review."
Now, let us analyze this :
1, My account had no problems for more than 8 years, and my profile was a very detailed one. I spoke about my hobbies and intellectual interests, I listed my taste in movies and books, my albums - viewable for friends only - were full of my photos from my life, and stuff like that. These are not really characteristics of spammer profiles. How many spambots are interested in geopolitics or are reading Hemingway?
2, Now either I am a spammer and then I deserve to have my profile deleted, and even reported to law enforcement with or without my ID ( which can be forged, scammers, but also scambaiters know how ), either I am not a spammer, and then there is no need for my ID. My profile can be restored. I don't see how my ID can be decisive in establishing if I am a spammer or not.
3, I have read on Sitejabber from a user, Zakhary, that his information was leaked by the Interpals on the Dark Web, including his full name and address. I am not doing anything illegal or immoral, but I have no intention to have my complete legal name to be used for scams. From the moment the scammers have a copy of a legit ID, they can fill it with face information.
4, The request coming from the Interpals sounds like an attempt at identity theft and for collecting something called "a trophy". Why do they need a selfie with my email address written when they have it in their database?
5, There is stated that the images will be deleted after verification, but I receive other emails where desperate African businessmen are willing to transfer millions to my account. Why should I trust people who lied about the reason for deleting my account? Especially when the email is not signed by any responsible, just by "Lovelle" and "Interpals Team" ?

I will not provide this data to them, however, I am ready to interact with them on Facebook, Google Meet, and wherever they want. Also, I am not submitting yet a formal complaint on the FBI's site, because I am not sure yet if the request is coming from a lack of professionalism or malicious intentions.
I am asking especially those people who are in my situation - were never sending perverted photos, were never scamming, and did nothing wrong from a legal point of view, but got their profile deleted for no reason - to post if they received similar requests from the Interpals. If they are collecting scans of ID cards, and this is a trend and not the individual action of an irresponsible moderator, legal measures have to be taken.

3. februar 2023
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Thank you for laying this out in full, and I understand why an ID request feels invasive. Here is the honest reasoning. When the automated system flags an account as looking fake-like, and the real owner appeals, we sometimes need a way for a genuine person to prove they are genuine, which is what the ID and selfie ask is for. It exists to reverse a wrong fake-flag, not to collect documents, and those images are used only for that verification and are handled under the privacy policy. An eight-year account flagged as fake is exactly the automation misfire the appeal is built to catch, and a removal stays reversible for about a year. Please appeal from the account so a real review can restore it. Sorry this reply is a very late one.

Vurdert til 5 av 5 stjerner

just read it

There are a few things to remember before you enter.
1) This site is basically apolitical and no one cares about your views on Ukraine. You can keep it to private messages.
2) The site is not suitable for people without basic knowledge of foreign languages.
3) You can debate, but your counterpart will not entertain you for long by teaching you the language when there are textbooks.
4) The site is not really for language exchange, but rather for making friends and having conversations in a foreign language.
5) If you want to learn a foreign language, you can easily find a native speaker here and have interesting conversations on any topic.
6)I have made many friends on the site with whom I have chatted for thousands of hours. I have even met some of them in person (in Shanghai).
If you are going to learn a foreign language and use the site for casual conversation, it can really help you improve your foreign language skills.
7) I dare say that thanks to conversations with a few friends, I got HKS5 (the second highest level) in Chinese last year.
8) 感谢贝拉对HKS5考试准备工作的帮助。

8. februar 2023
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Svar fra InterPals

Hi Jules, this comes long after your review, but thank you for one of the most useful write-ups here. Your point about taking conversations slowly and trusting your instincts is exactly the advice we give. The safety tools have grown since then too, with reports triggering automatic action and a rollout of photo verification under way.

Vurdert til 1 av 5 stjerner

Good idea, terrible execution

The intentions of the app are honourable, which are to learn and practice new languages. And why not, getting to know new people.
The problem is that in the last years, it has gotten worse and worse. Several normal accounts get banned for no reason whatsoever (mine included).
It's full of scammers, fakes, catfishers, visa seekers and thirst traps. Unfortunately all it takes for your account to be suspended is getting a report of spam.
While we get banned thanks to the scammers because we expose them, they are still lurking around.

I had a multi-year account, and today I just found out that it was banned.
I also had another account mainly used to expose fakes and filthy accounts.
Unfortunately the so called "Moderation Team" is really not present at all. They don't view complaints at all, and they don't care about getting rid of all the filth.

Let me tell, I had a good experience on InterPals if you don't consider those people. I also had the chance to meet someone from there, and I kept in touch with some of them. But I wouldn't recommend it, especially if you are a girl. The reason behind this is that you will get spammed by so many thirsty people.

12. januar 2023
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You named the exact flaw, that a single spam report can suspend a normal account while the fakes and catfishers keep lurking. When someone exposing scammers gets banned on their report, that is the automation acting on volume rather than validity, and it is a wrong outcome. The appeal on the account goes to a real review and a removal stays reversible for about a year, so a multi-year account caught this way is likely recoverable. On the other side, reports now trigger automatic action against fakes and scams on the removal path. I am glad you met people worth keeping in touch with despite it. Sorry this reply comes so long after you wrote it.

Vurdert til 1 av 5 stjerner

deleted a multi-year account at the…

deleted a multi-year account at the request (report) of a scammer without a picture for saying what I thought of him.

3. januar 2023
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Being deleted on the report of a no-photo scammer, for telling him what you thought of him, is the report system rewarding exactly the wrong party, and I am sorry. A bad-faith report can trigger automated action against the person on the receiving end, which is a failure the appeal is there to correct. The appeal on the account goes to a real review, a removal stays reversible for about a year, so a multi-year account is likely still recoverable, and a suspension is time-limited. Please appeal from the account so someone looks at what actually happened. This reply is long overdue, and I apologize.

Vurdert til 1 av 5 stjerner

Avoid like the plague

Avoid like the plague, accounts get deleted with no reason given, no warning and absolutely no response from "customer services", to call it that is a joke. Full of scammers and fakes.

19. desember 2022
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Hi Steve, deletions with no reason and no warning, and a support inbox that never answers, is a bad experience from start to finish, and I am sorry. The deletion is an automated call that does catch the wrong accounts, and the fastest route past the silent inbox is the appeal on the account, which goes to a real review rather than a general mailbox. A removal stays reversible for about a year, so it is likely recoverable. And the scammers and fakes you mention are on the removal path, with reports now triggering automatic action against them. Please appeal from the account. Sorry this reply reaches you so long after the fact.

Vurdert til 1 av 5 stjerner

Never again!

Interpals has, from my experience, become a really bad place over the last decade. It is not just the huge number of scammers and asylum (or marriage for immigration purposes) seekers, it is particularly those behind the scenes.

Correspondence is repeatedly interrupted because of automated observation and observation of some alleged "moderators". Their alleged "service crew" doesn't respond to complaints.

14. desember 2022
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Hi Nick, correspondence getting interrupted by automated checks, with an unresponsive support crew behind it, is a real drag on the whole experience, and I am sorry. You are right that a lot of it is automated. Where that automation gets a call wrong, the appeal on the account is the one route that reaches a genuine review rather than the inbox that stayed quiet, and a removal stays reversible for about a year. On the scammers and the marriage or asylum seekers, reports now trigger automatic action against them on the removal path instead of sitting unread. Reporting them in-app is what drives that. This reply is years late, and I am sorry for the silence.

Vurdert til 1 av 5 stjerner

A lot of people do shun you on this…

A lot of people do shun you on this site, no one bothers being friendly anymore on here. I have only met about 5% of people who are genuine on here and the other 95% were visa seekers, scammers, catfishers or fakes. I don't know how a site like this is still operating with the trash that is on it. This site has gone down hill in the last 10 years. Interpals you need to lift your game

28. oktober 2022
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Hi Joshua, a place where most people ignore you and the rest are visa seekers, catfishers, or fakes is not the community it should be, and I hear the disappointment after ten years. The coldness between real people I cannot engineer away, but the scammer and catfish share is what we have put the most work into. Reports now trigger automatic action against fakes and scams on the removal path, and a reverse-image check catches the stolen photos catfishers run under a new name. Reporting the obvious ones in-app feeds them straight into that. It is aimed squarely at the rot you describe. Sorry this reply is such a late one.

Vurdert til 1 av 5 stjerner

This site isn’t what it used to be!

This site isn’t what it used to be. I got my 10 year!! old account suspended for no reason at all. At least no one tells me the reason. I was just browsing and looking for cool people to talk to and suddenly I was forced logged out and can’t log in anymore. Of course no one from their support answers… So, 10 years full of conversation and cool meetings are just gone… But at the same time this site is infested with scammers and fake profiles, but apparently interpals doesn’t care about those. Super, disappointed by this site. Honestly just stay away from this site. It’s definitely not what it used to be.

14. oktober 2022
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Hi Nick, ten years of conversations and real meetings, gone to a suspension with no reason and a forced logout, is a heavy loss, and I am sorry the support silence made it worse. Please do not treat it as gone yet. A suspension is automated and often lands on ordinary accounts, and a removal stays reversible for about a year through an appeal. The appeal on the account reaches a real review rather than the inbox that never answered, so it is worth sending. And the scammers and fakes you mention are on the removal path, with reports now triggering automatic action. Please appeal from the account so your history can be looked at. Sorry this comes so long after you wrote it.

Vurdert til 1 av 5 stjerner

I am sadly disappointed by their standard of moderation.

I had a very succesful experience with many people over the years then today I was reporting a couple of underage users. Mistakenly I thought the minimum age was 16 and I saw at least a couple who said they were 15 so I referred them to moderators, and as a result I got my account, with some very good photography and detailed writing, deleted for, what I feel are unjust causes. It is without doubt, not the site I originally signed up for.

24. september 2022
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Hi Stephen, thank you for looking out for younger users, that instinct is the right one. One gentle correction though. The minimum age to join is 13, not 16, so a member who is 15 is within the allowed range and is not breaking a rule by being here. Contact between accounts is also restricted by age. That likely explains why the reports did not land the way you expected. The removal of your own account is a separate automated call, and if it was wrong, the appeal on the account goes to a real review and a removal stays reversible for about a year. Please appeal from the account so someone can look at your specific case. Sorry this reply is so overdue.

Vurdert til 1 av 5 stjerner

BEWARE my cousin got scammed there!

BEWARE my cousin got scammed there!! some Indian jerk living in Germany lied about being in love with her and talked her into sending him very explicit photos (most likely to sell them to a porn site) and then disappeared. As a result she suffered a severe mental breakdown, which took her 3 years to recover from! That ***tard deleted his account but most likely created another one and is still active there!! Avoid by all means these criminals are preying on vulnerable women!!

16. september 2022
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I am so sorry about your cousin. What you are describing, someone building false intimacy to coerce explicit photos and then vanishing, is predatory abuse, and none of it is her fault. That pattern is exactly the kind of high-severity, remove-the-sender case our enforcement is aimed at. If that account, or the new one you suspect he made, is still active, reporting it in the app with the username routes it straight toward removal, and a reverse-image check can help tie a reused identity together. Anyone can be blocked instantly the moment they start. I hope your cousin's recovery holds. Thank you for the warning, and I am sorry this reply comes so long after you left it.

Vurdert til 1 av 5 stjerner

Had my account suspended for having a…

Had my account suspended for having a sense of humour so made another account and that was suspended within 5 minutes. This site is full of scammers and the moderation team doesn't like people having a view on what's going on in Ukraine with their Russian backers. Much better sites out there like happytalk

6. september 2022
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Hi Nick, we do not suspend accounts over anyone's views on Ukraine or take a political side, plain and simple. What almost certainly happened is different. A second account created right after a suspension trips the automated ban-evasion check, which is why it went in five minutes, and that system does misfire on people acting in good faith. Every suspension can be appealed, and the appeal on the account goes to a real review rather than a template. A suspension is time-limited too. If you want the original looked at, appeal from that account. Sorry this reply is such a late one.

Vurdert til 1 av 5 stjerner

Not recommended

Not recommended. I had an account here for years, but when I added the fact that I hosted Ukrainian refugees in my home my account was deleted without notice nor explanation. So what people say about it being pro-Russian may well be true. There are a hell of a lot of scammers there, they contact you daily, and I must have reported dozens to the admins who fairly promptly removed their profiles. With what I did to help, things will only be worse now I am not there (though I say it myself!). I think they have done me a favour, as there are so few genuine people there and I will not be returning.

22. juni 2022
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INTER Pals: IN for inactive profiles TER for terrifying

The negative that was written here about this site is true. I don't know where to start. Unfortunately, a lot of profiles on this site seem to me to be fake. But I suspect that these are not just fake profiles of other people, but that Interpals also creates so-called animation profiles itself in order to fake a larger quantity of profiles.

I've seen some profiles where something is obviously wrong. For example, when it is claimed that one speaks a certain mother tongue, but sentences are written in this language that are so incorrect that they cannot come from a native speaker. Many profiles claim to live in a specific city, but neither speak the official language spoken there nor claim to learn it at all. In some cases, the same profile pictures even appear on different profiles.

A very clear indication that artificial profiles are being constructed here is the fact that the vast majority of profiles no longer log in after the registration date. There is a huge amount of inactive profiles. Although the options for the search and the private settings are very good, what's the point if a lot of fake profiles appear as a result? It is very time-consuming to find the minority of real profiles here, because Interpals is very good at disguising the fake ones. The site doesn't cost anything, but finally it's a time-waster.

When I contacted some fake appearing profiles about some dubious statements described above (such as asking why they don't care about the language of the city they live in) I was banned by Interpals without any warning. Apparently they don't want people there who have seen through the system. Extremely dubious and I will never register there again.

11. juni 2022
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Agressive Russian site full of scammers

It is a Russian site, full of pro war Russians with no moderation of their aggression or threats. The only other thing you get is scammers from all over the world.

If you are looking for language or cultural exchange, you are wasting your time here.

4. juni 2022
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Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv