Infinity Motors Anmeldelser 

326
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ray made my experience at Infinity Motors amazing. he explained anything i didnt understand so clearly and calming making sure i left happy! even though the car wasnt ready for me to take home he got... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely great experience with infinity motors! Great from start to finish especially Adam, he has kept me informed about everything and helped me massively in getting everything sorted! 5* company... Vis mer

Vurdert til 5 av 5 stjerner

I just wanted to say a huge thank you to the three car sales guys HARLEY, SULAIMAN & Jordan at Swindon branch who made everything happen and delivered my Audi TT right on time. The whole proces... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely amazing dealership. Dev helped me through buying a w204 c220, he was happy to help with any questions and didn't pressure me at all. Infinity motors go above and beyond with a car prep befo... Vis mer

Informasjon om virksomheten

  1. Bruktbilforhandler
  2. også i
  3. Bilforhandler
  4. Bilmegler
  5. Bilutsalg
  6. Forhandler av kjøretøy

Skrevet av virksomheten

At Infinity Motors, we believe buying a car should be simple, honest, and enjoyable. Based in Swindon, we offer a great range of quality used vehicles — all HPI-checked, fully inspected, and ready to drive. Our friendly team is here to help you every step of the way with wonderful customer service, fair prices, and no pressure. We’ll help you find the right car for your lifestyle — whether you’re upgrading, downsizing, or buying your first car. Prefer shopping from home? We offer live video walkarounds, delivery options, and easy part-exchange. We’re proud to be known for being friendly, trustworthy, and easy to deal with — making car buying simple, smooth, and stress-free.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

326 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 22 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(326)

234 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very easy

Very easy, friendly and trustworthy process. Would highly recommend Jordan, who handled everything to a high standard. Thank you!

6. mai 2026
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Svar fra Infinity Motors

Thanks for leaving us a great review! We hope you enjoy the car and wish you many happy miles.

Vurdert til 5 av 5 stjerner

I dealt with Tom at the dealership and…

I dealt with Tom at the dealership and as this transaction was carried out purely on line,he made it a stress free experience. His knowledge of the vehicle made it a comfortable purchase and would highly recommend him and the dealership,for anyone looking to use them.. Many thanks

28. april 2026
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Svar fra Infinity Motors

Thank you for the lovely feedback Beverly, we're thrilled to hear you had a first class experience with Tom - we'll be sure to pass your feedback on. Enjoy your new car :)

Vurdert til 5 av 5 stjerner

Jordan was amazing

Jordan was amazing, highly recommend infinity motors for your next car

29. april 2026
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Svar fra Infinity Motors

Thank you for your kind words, we’re pleased everything went smoothly!

Vurdert til 5 av 5 stjerner

I recently purchased a car from…

I recently purchased a car from Infinity Car Motors and I honestly couldn’t be more satisfied with the whole experience, especially thanks to the outstanding support from the sales agent Shawn.

A while back I owned an Audi A3 which I was really attached to, but unfortunately I was involved in an accident that left the car written off. After everything was sorted, I returned to Infinity Car Motors hoping I might find something similar. To my surprise, they actually had a very close match to my old A3, just in a different colour.

At that point I was already dealing with a lot of stress, especially around finance. I had struggled to get approval elsewhere while waiting for my insurance payout to come through, which made things quite complicated. Shawn really stepped in and made a huge difference here. He took the time to understand my situation properly and worked hard to help me secure finance even before the insurance payout was finalised.

He also helped me navigate the insurance side of things, which took a massive weight off my shoulders. Everything felt much more manageable with his guidance, and he kept things straightforward and honest throughout the process.

In the end, I was able to drive away in a car that genuinely felt like the right replacement for my Audi A3, and I don’t think that would have happened without Shawn’s help. Infinity Car Motors delivered a smooth, professional service from start to finish, and I’d happily recommend them to anyone looking for a car and proper support through what can often be a stressful process.

30. mars 2026
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Svar fra Infinity Motors

Thanks so much for such an amazing and detailed review!

We’re really pleased we could help you find a great replacement for your Audi A3 and make the whole process smooth and straightforward for you.

Really appreciate the recommendation, enjoy your new car and thanks again from all of us at Infinity Car Motors!

Vurdert til 5 av 5 stjerner

Great service

22. april 2026
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Svar fra Infinity Motors

Thank you for the 5 stars and for trusting us with your purchase.

Vurdert til 5 av 5 stjerner

Jordan was amazing

Jordan was amazing, made the process super easy and understandable

22. april 2026
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Svar fra Infinity Motors

Thank you for the 5 stars! We're pleased we could help make your car purchase simple and straightforward.

Vurdert til 5 av 5 stjerner

Infinity has been a reliable and…

Infinity has been a reliable and professional dealership. The warranty was straightforward and genuinely helpful when needed, with claims handled quickly and without hassle. Communication was clear, and the team was responsive and supportive throughout. Overall, a smooth and reassuring experience—I’d recommend them.

17. april 2026
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Svar fra Infinity Motors

Thanks for the great review. We're delighted you're happy with your new car and the service you received!

Vurdert til 5 av 5 stjerner

Great friendly staff and cars are…

Great friendly staff and cars are competitively priced

18. april 2026
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Svar fra Infinity Motors

We’re delighted to hear you had a great experience with us. Thank you for the 5 stars.

Vurdert til 5 av 5 stjerner

Mercedes

Jordan Key was brilliant kept me up to date through out the service would recommend

17. april 2026
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Svar fra Infinity Motors

We really appreciate the positive review. Enjoy the car and we hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Jordan at Infinity motors was great

Jordan at Infinity motors was great. Was really helpful and informative. Made the process really quick and easy would definitely recommend

17. april 2026
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Svar fra Infinity Motors

Thank you for your support and the great review. Enjoy your new car!

Vurdert til 5 av 5 stjerner

Great experience @ Infinity with Jordan

Bought my car with Infintiy motors today with the help of Jordan. Nothing was too much trouble and he helped a very indecisive buyer find her car. Thank you very much , highly recommend x

15. april 2026
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Svar fra Infinity Motors

We appreciate the 5-star review! Enjoy the car and don't hesitate to reach out if we can help in the future.

Vurdert til 1 av 5 stjerner

Amount of problems = Infinity

Infinity present themselves as a trustworthy dealership offering reassuring warranties, but the reality is very different. The warranty I purchased turned out to be little more than an expensive illusion — a scheme designed to avoid responsibility at every turn. Every attempt to make a legitimate claim was met with evasiveness, delays, and excuses, and several garages outright refused to deal with them due to past experiences.

What followed was a relentless cycle of disputes, broken promises, and stress. The individual overseeing their service and warranty department repeatedly committed to resolving issues, only to reverse those commitments or simply stop responding. I spent an unreasonable amount of time chasing updates, sending emails, and making calls, only to end up paying for the repairs myself because it was less painful than continuing to battle with them.

The entire process has been exhausting, misleading, and deeply unprofessional. I would strongly advise anyone considering a vehicle or warranty from this company to look elsewhere. The frustration, wasted time, and lack of accountability are simply not worth it.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Infinity Motors

We’re concerned to read this, however we’ve been unable to identify any verified customer, vehicle purchase, or warranty claim that matches the situation described.
The statements made here do not reflect how our warranty process operates. All claims are handled through our in-house warranties with clear terms, and we work with garages across the UK on a daily basis without issue.
We take allegations of this nature seriously, but without any identifiable details we’re unable to investigate or validate what’s been written.
If this relates to a genuine experience, we ask that you contact us directly by phone or email with your details so this can be reviewed properly.

Vurdert til 1 av 5 stjerner

Infinity are Dellboys

Infinity are the Dellboy of car sellers. Give you all the promise and charm of a "good deal" and a "car dealership warranty" that is hundreds of pounds spent to a company that ducks, dives and weaves their way out of anything possible to not pay for anything under Warranty. If you've done the unfortunate mistake of buying the warranty, strap in for endless arguments, garages refusing to deal with Infinity and the most stressful time of you life! Be warned! Buy your car elsewhere and dont be fooled by their warranty money making scam! George the "head of service and warranties" is head of their rogue trader outfit. Makes false promises and u-turns on anything he says he'll get sorted. I wasted hours of my life chasing, calling and emailing. The kindest thing to myself was to pay for the work myself. The stress, let downs and lies are just not worth my time. Go elsewhere!

3. mars 2026
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Svar fra Infinity Motors

We take feedback seriously, but we’re unable to match this review to any verified customer, vehicle purchase, or warranty claim in our records.

The claims made here do not reflect how our in-house warranty process operates or the standards of support we provide to customers. All warranty claims are handled directly by our team in line with clear terms and conditions.

If this review relates to a genuine experience, we ask that you contact us directly by phone or email with your details so we can investigate properly.

Without this information, we’re unable to verify or act on the concerns raised.

Vurdert til 1 av 5 stjerner

Don't waste your money

Do not buy an extended warranty from this company. It is not worth the paper that it is written on. Have completely given up on my claim and paid for the work to be done myself.

10. april 2026
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Svar fra Infinity Motors

Hi Fern, sorry to hear you feel frustrated that a claim on your warranty was rejected. We'd like to provide context to our audience for fair judgement:
- Prior to your third claim, we paid out on 2 of your earlier claims for a total of £389.31
- Your most recent claim was not upheld as the steering rack is an item that will require replacement over time due to use and general wear. You drove the car for 10 months up until this point.
- You claimed the issue was present at the point of sale. Again, you drove the car for 10 months without raising concern about the steering. Additionally, the previous 3 MOT's did not highlight any issue with the steering rack - therefore negating the claim that the fault was present at the point of sale.

Since posting your review, you have also asked 2 other members of family/friends/colleagues to write similar reviews in the hope of strong arming us to change our decision. Please note, we operate with the utmost integrity and will always extend courtesy and service to all our customers as a matter of principle. We cannot, and will not deviate from this path based on coercive behavior such as getting friends and family to also leave feedback that does not reflect their experience.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service
Jordan went through everything with us very clearly and made buying the car very easy and stress free.

8. april 2026
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Svar fra Infinity Motors

Thank you for your kind words. We always aim to provide the best service possible and we're happy to hear you had a great experience.

Vurdert til 5 av 5 stjerner

Very informative and helpful

Very informative and helpful, had a good feeling of understanding both sides of the deal.

3. april 2026
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Svar fra Infinity Motors

Thanks for the fantastic review! We're glad everything went smoothly and that you're happy with your purchase.

Vurdert til 5 av 5 stjerner

Great experience

Jordan, very helpful and kind, very easy to understand and process everything.

4. april 2026
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Svar fra Infinity Motors

We really appreciate your feedback. It was a pleasure assisting you and we hope the car serves you well for many years.

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