Infinity Motors Anmeldelser 

Travelled from Durham to buy my car good communication and good help

Brilliant!!
I would 100% recommend Infinity Motors for anyone looking to buy a used car online.
I couldn’t travel to look at cars but needed to purchase something to replace my dying Fiat. Infinity have made the whole (potentially stressful) process easier than breathing!!

My personal Sales Associate Tom was the best I could have ever asked for. He talked me through every stage of the whole car buying process, from initial enquiry to final agreement, never putting pressure on me and never making me feel like I had to make a decision there and then.
Tom is knowledgeable and patient, without being condescending or arrogant, and I would 100% recommend him to anyone who’s looking to buy a used car. And one of the best parts of the whole process…Tom’s personalised video he sent me of my new car once the sale had gone through and while I was waiting for delivery to be finalised. He is thorough and professional while showing a friendly and respectful style which is perfect for any car buyer, regardless of age or gender.

The delivery of my car was easy, professional and friendly, and I didn’t have to do a thing. I really hope my delivery driver achieves his dream of going back to working with cows because that’s obviously his first love!! 😂
Awesome service!!

The whole process with Infinity Motors has been seamless, simple and pain free, and I would highly recommend them (especially Tom) to anyone looking to purchase a car!! 5 Stars ❤️

Jordan is amazing, highly recommend

Tom was very helpful and explained step by step everything we needed to know.

Colin has been fantastic from start to finish. He contacted me quite quickly to discuss an a class Mercedes.
Came from Worcestershire and the car was ready.
Gave a fair and honest price for mine.
Great service!

Jordan was really helpful and informative

Jordan was amazing, so professional!

Great service from Jordan. not pushy to sell the car, made sure the car was in great condition with all relevant paperwork!

Delivering great customer service is such an essential part of servicing your customers. Problems will always happen and it is how you deal with the issue as it occurs and ultimately resolve it, my recent experiences with Infinity Motors Ltd Aftersales has been a masterclass in delivering excellent customer service.

Having taken delivery of the vehicle and being filled with euphoria with the quality we soon ran into a few ‘niggles’. None of the issues were major in themselves but dealt with in the wrong way could have soured our relationship and left a lasting image of poor customer service, but not in this case.

Infinity Motors Ltd Aftersales have delivered on all their commitments and dealt with all my issues professionally and efficiently.

Even the most senior members of their team are happy to roll up their sleeves in pursuit of customer satisfaction, and while this has been a difficult issue to resolve they have not shy’d away from their obligations.

Buying any used car has its risks, whether as a dealer or a customer, but Infinity Motors Ltd have stood by their word and resolved all my issues in a timely and effective manner.

When you look for your next car consider the value of dealing with someone who takes ownership of issues, someone who works with you to ensure you have a great buying experience, and will deliver on their word.

Thanks guys, when this car passes to pastures new I’ll be back, a promise not a threat.

The car I bought was lovely however the 12 month warranty is totally useless. They deemed a warped rocker cover a “serviceable item” item which BMW deny as being such. Refused to repair it leaving me a bill of £700 which I can’t afford so car is now off the road. They now refuse to answer questions. Be very aware

Amazing experience with Infinity Motors, I would highly recommend them as a trustworthy and reliable dealership to anyone in the market for a used and approved car. I’m over the moon with my car and the quality of service I received. Shawn was a pleasure to deal with, communication was proactive and he took the time to explain everything to me and keep me in the loop about the process. Thank you!

Great service. Shawn was very helpful. He made the process easy and painless.

Tom is a good salesman, not pushy at all, really helpful finding the right car for me. Kept me updated with finance and overall a good experienc.

Tom was great with communication and the process from initial contact to finalising the sale

Exceptional service from Jordan affordable cars and got us the best deal 100 percent would recommend

Getting my first car through a dealership has been amazing thanks to Jordan, he was attentive and helped me get the best out of my car the entire time, thank you! :)

Amazing customer service, was made really quick and easy. Car was prepped and ready same day

Jordan has been brilliant with supporting our car purchase and has provided us accurate and informative details regarding the vehicle we purchased

Amazing experience, very helpful and transparent.
Tom is a credit to infinity motors, clearly explained everything to me, the service I received was second to none.
Can't recommend enough

Customer service was great Jordan was very good at his job and kept me well informed of my car's progress