Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Overall I’m relatively pleased with my payment despite a little lower than originally anticipated probably due to market changes. I had to communicate by email with a reply about 24 hours after being... Vis mer

Vurdert til 1 av 5 stjerner

Phone valued at £54 - posted as required. Finally received email confirming agreed amount for payment in 24 hours. Payment actually took another 4 days and they do not answer phone calls or emails... Vis mer

Vurdert til 3 av 5 stjerner

Sent off an immaculate iPhone - It had been fully protected all it's life, not a single mark. Sent fully reset, password free and unlocked network. Revised offer came back claiming scratches. I ha... Vis mer

Vurdert til 2 av 5 stjerner

Currently been waiting since Saturday for a reply or message back, I bought a phone for £135 and was told I'd have today. After trying to track my parcel it says doesnt exist, says can track through... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler

Skrevet av virksomheten

I Need A Mobile™ is a UK based, global distributor of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

AVOID - knock down trade in prices

They will offer you a better price then claim the phone has defects so expect to receive half of what you were offered.
Then if you decline the offer you will get a second offer from a "senior" assessor.
However the service is shocking, don't expect replies to email and you want contact them.
AVOID

28. mai 2023
Vurdert til 5 av 5 stjerner

iPhone posted on Friday 10th Feb

iPhone posted on Friday 10th Feb, agreed amount in my account today, after seeing the negative reviews I was a sceptical but can honestly say totally impressed on speed of transaction

14. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Scam. Never received an email or return label. No response to emails. Avoid this company at all costs.

27. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

FRAUDULENT COMPANY

Bought my son an iPhone 11 Pro Max. After a couple of months the phone started “ghost” screening, opening random apps and doing its own thing. Phone number for this rubbish company unavailable, completed 4 online forms and sent 3 emails to sort out a repair….Nothing back. Have logged a complaint with the trading standards.

DO NOT USE THIS COMPANY

25. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be warned !

Phone valued at £54 - posted as required.
Finally received email confirming agreed amount for payment in 24 hours.
Payment actually took another 4 days and they do not answer phone calls or emails.
Total process took 8 days.
Would not use again when you see all reviews.

16. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They've stolen my phone.

They've stolen my phone.
They offered £54.
I sent the phone. They revised the offer to £35.
I rejected that. Waiting for the phone back.
They then paid me £35. No phone.😡😡

15. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Sent my daughters iPhone that was in…

Sent my daughters iPhone that was in great condition but after they received I was sent an offer for half the amount as they said the battery was faulty and had scratches on the screen. I Accept the scratches that were minor but the battery was perfect. I had it sent back took into my local repair shop who confirmed the battery was 100%. I think they get you phone under false pretences and then invent faults in the hope you just accept their offer. Really poor. Stay away

4. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be warned!!

You take your chances with these pirates, don't be be fooled by the comprehensive checks if the phone goes duff they won't want to know....absolute waste of money......con merchants! Be warned...

29. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Nice iphone 6S (good condition)

Nice and prompt customer service. Received the iphone6S the next day. It is working normally after being charged so I am quite happy about the condition of the phone.

14. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Really easy site to use and I'm very…

Really easy site to use and I'm very pleased with my mobile which is as good as new. It arrived promptly and well packaged. It was probably my fault in overlooking all relevant info but I hadn't realised the phone wouldn't come with a charger so bear in mind that you will need one that's compatible with the phone. A good idea really because most of us have spare chargers lying around at home.

2. september 2021
Vurdert til 1 av 5 stjerner

Avoid this company

I ordered an Apple iPhone 7 Plus, which arrived faulty. It could not hold a charge above 1%. I returned the phone, but the company is refusing to refund the postage costs. I am £4.99 out of pocket for the pleasure of receiving a phone that could not be used!

30. august 2021
Vurdert til 1 av 5 stjerner

After ordering a s10e which i did not…

After ordering a s10e which i did not like, i had to pay for delivery fee from post office which cost me £7.50 even tho i was buying another phone from them. I ordered a s10 unlocked and 2 weeks after i recieved the phone i inserted my sim card only to be displayed with a message stating the phone is not compatable with sim card. Unreliable and poor customer service.Stay clear of this second hand mobile site. Stick with backmarket!

15. juli 2021
Vurdert til 3 av 5 stjerner

I didn’t receive my full order

I didn’t receive my full order I ordered a phone case to go with my phone and it never came with one so £10 down and I also had to go buy a new one so a further £5. Other then that the phone it’s self is 4 stars it does crash a little now and then

15. juli 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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