Overall I’m relatively pleased with my payment despite a little lower than originally anticipated probably due to market changes. I had to communicate by email with a reply about 24 hours after being... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Phone valued at £54 - posted as required. Finally received email confirming agreed amount for payment in 24 hours. Payment actually took another 4 days and they do not answer phone calls or emails... Vis mer
Sent off an immaculate iPhone - It had been fully protected all it's life, not a single mark. Sent fully reset, password free and unlocked network. Revised offer came back claiming scratches. I ha... Vis mer
Currently been waiting since Saturday for a reply or message back, I bought a phone for £135 and was told I'd have today. After trying to track my parcel it says doesnt exist, says can track through... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
I Need A Mobile™ is a UK based, global distributor of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year.
Kontaktopplysninger
Regal House, Miall Street, OL11 1HY, Rochdale, Storbritannia
- (+44) 330 058 3199
- orders@ineedamobile.com
- www.ineedamobile.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience
Offered me a price, sent me a postage label, I posted, they checked over the phones and came back to me with a couple of issues that I hadn’t noticed on the phones. Had a discussion with them and all sorted. Really easy process and helpful people. Would use again
I have received a briliant phone very…
I have received a briliant phone very prompt would recommend and def use again if i had too.
Very Helpful and Brilliant delivery very pleased with my phone excellent condition thank you
They will revise the offer and lowball you
I sent off an iPhone XR, where they revised my offer. I rejected it and I have never heard back since. They finally got back to me again with the same low balled offer. I accepted it and received the money.
I have been waiting over a month for…
I have been waiting over a month for payment of my phone. After chasing several times on email (no direct number), I have had no response. Yet to determine if I will ever get paid or receive my iPhone returned.
Revised offer, based on damage that was not present when I sent it
I was offered £100 for my Samsung Galaxy S10, which was in excellent condition, due to always being kept in a wallet case with a screen protector. They sent me a revised offer of £40 after receiving it, saying that the screen was cracked. I replied, saying that the screen was not cracked when I sent it, so it had happened in transit, and asking them to take it up with Royal Mail, as they had paid the postage, and the phone should be covered.
They ignored my request, and I've just received the phone back with a huge horizontal crack, so the phone is now useless.
The site was easy to use
The site was easy to use. Happy with my phone works brilliantly. Arrived quickly great service all round.
Smooth journey to recycling my phone…
Smooth journey to recycling my phone and receiving payment for it with this comparison site.
I loved how quick and easy it was to find the best offer - Honest, great service! Thank you! :)
Great experience
Great experience. Good instructions. Prompt response and payment. Would have been perfect if a bag with a label had been sent.
Very pleased
Very pleased with speed , communication and payment for my iPhone.
Excellent and prompt customer service…
Excellent and prompt customer service with a query. Quick and fair payment of original quote. Would definitely use again
Fraudulent company
The company offered £51 for my old Galaxy S8 phone. I sent my phone. After receiving the phone, the company came back with £20 offer, which I of course rejected and shared my experience. The company has not sent my phone back. Dishonest company.
I wish I'd have read the reviews before, which clearly warn against sending your phones for sale.
Sent off an immaculate iPhone
Sent off an immaculate iPhone - It had been fully protected all it's life, not a single mark. Sent fully reset, password free and unlocked network. Revised offer came back claiming scratches.
I had photographed the phone before sending and recorded all details.
After to-ing and fro-ing and negotiation, they have honoured the original full price offer. Positive Result.
Best Comparison Site for Best Offer for Your Phone
Smooth journey to recycling my phone and receiving payment for it with this comparison site. I loved how quick and easy it was to find the best offer - which I found on this website and no other. Straight forward steps and fulfilment of payment within 1 week of postage.
Honest, great service!
The site was easy to use. The whole process was really easy. My handset was evaluated quickly and payment was very fast. In the past, competitors have made up false reasons to reduce the payment initially offered. Nothing like that here! Honest, great service! Thank you! :)
Great experience with these lot
BEWARE - NO PHONE & NO MONEY
Offered £42 for my immaculate Rose Gold Iphone 7 32GB. Sent fully reset, password free and unlocked network. Phone receipt acknowledged on 10/07/2023. Followed by several emails requesting password unlocking info & reset requests despite all done then a final email confirming return of the phone on 09/08/2023. A phone turned up but it is a Silver iphone in extremely poor condition. I have been constantly trying to resolve this but I have had 3 emails, weeks apart, saying they are trying to locate my phone. Shocking Customer Service. I never wish to leave poor feedback but this is ridiculous - I do not have my phone or the money. AVOID!
Be prepared for revised offer
Writing as a seller- was offered £51 for my phone, it was in perfect condition. Sent it in, then received revised offer of £40, due to loose back casing- which I did not agree with.
I rejected the offer, they had it reviewed and eventually after a few emails, they agreed that phone was in good condition, so I got original price.
So not as straightforward as a seller as I had hoped, but situation resolved in the end.
Great service
Great price for my old S10 and same day payment. Highly recommended!
You've won me over
You've won me over! Amazing customer service and very kind people make the shopping experience delightful.
Good communication and helpful
Good communication and helpful. Everything was dealt with quickly and smoothly. I would recommend this company. Thank you.
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