Indigo Car Hire Anmeldelser 

7 006
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Saved me a lot of time searching for the best deal, especially as I needed renter who accepts debit card payments. The deal they found was cheaper than booking direct with the renter. Very helpful... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service, super reliable, and really friendly staff. I was in a real pickle with hiring a car due to some silly "new driver" rules (I've been driving for 20 years, but renewed my licence). Th... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic experience, brilliant rates. Really fast and easy to arrange and little to do on the day except pick up the car at the arranged time. Highly recommend and Connor who dealt with our booking... Vis mer

Vurdert til 5 av 5 stjerner

I have just booked a car from Gatwick Airport because of my age I can no longer use the car hire company I have used for years. I contacted Indigo first time last year and they were extremely helpfu... Vis mer

Informasjon om virksomheten

  1. Bilutleiefirma
  2. også i
  3. Billeasing
  4. Bobilutleie
  5. Leasing
  6. Minibuss- og varebilutleie

Skrevet av virksomheten

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 61 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(7 006)

787 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Another faultless car hire in Croatia…

Another faultless car hire in Croatia due to only having a debit card and they didn't take any deposit 😊 although first car hire company that's told me the car had to be brought back clean or pay €30 euros but that's not indigos fault.

6. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Indigo Car Hire

Hi Edward - thanks for the feedback and doing business with us again, there are few operators that have started adopting this policy, although I am not sure how clean they wanted it on return!

We look forward to hearing from your next rental.

Vurdert til 1 av 5 stjerner

£20 “prepayment” was never deducted – very poor experience

I booked a car through Indigo Car Hire in August 2026. During the booking process, I was asked to pay £20 over the phone. I was clearly told that this was a rental part prepayment and that the £20 would be deducted from the final amount when I collected the car.
That did not happen.
When I collected the vehicle, the full amount was charged and the £20 was not deducted. I have proof of the payment, which clearly shows “Rental Part Prepayment”.
After returning from my holiday, I contacted Indigo Car Hire to raise the issue. Instead of simply addressing the missing £20, I felt that I was being questioned about why I had not contacted them immediately while I was away.
For me, this is not acceptable. I paid £20 on the clear understanding that it would be credited towards the rental, and it was not.
The whole experience felt misleading and, frankly, like a scam.
I would not book with Indigo Car Hire again. In my case, the actual vehicle was supplied by Enterprise, so I would strongly prefer to book directly with Enterprise next time rather than use Indigo as an intermediary.

25. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Indigo Car Hire

Svar fra Indigo Car Hire

Hi Mirco,

Thank you for your feedback.

I can see that my colleague Matt attempted to contact you by telephone and left you a voicemail.

We have a copy of the final rental invoice.

The additional charge was due to you choosing to add EXS – Excess Protection, which reduced the damage excess payable should the vehicle have been damaged during the rental.

Looking at the base rental rate, excluding the optional extras selected at the desk, the amount charged is correct and matches the amount you were expecting to pay on arrival.

For clarity, your invoice shows the following:

Net Rental Rate: £140.48
RFL (Road Fund Licence): £16.20
VAT: £20.00
Total Base Rate: £188.04
(Matches the amount you were quoted to pay on arrival)

With regard to our previous comment about contacting us sooner, this was simply because had you called our office at the time of collection, we would have been able to explain the additional options available and ensure you were completely clear on what you were choosing before signing the rental agreement. It is certainly something worth bearing in mind for any future rental.

I hope this helps to clarify the charges. Of course, we are more than happy to discuss this with you over the phone if you would prefer. We genuinely value our customers and never like to leave anyone feeling unhappy or unclear about their rental.

My direct email if you want to have a conversation is below.

Kind regards,

Cherie Carter
Indigo Car Hire
Tel: 0113 2899281
Email: cherie.carter@indigocarhire.co.uk

Vurdert til 5 av 5 stjerner

Fast, efficient service

Take replied very quickly and told me all I HAD to know re pick ups and costs etc. All been very efficient and sorted without any hitches. Great service- yet again.Thanks guys.x

16. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sam excellent agent / good car deal

Sam was a superb customer agent. He really knew his job so well and I was so taken aback by the deal I got renting a car for Cape Town .
Most rentals now require credit card which I don’t have. Only a debit - but he fixed me up with a car company that accepts debit. Very grateful.

15. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I requested an offer on a Sunday night...

I requested an offer on a Sunday night to rent a car for 9 days. Their reply and offer came in less than 12 hours from my first contact and their offer was very good with full coverage. Matt Carter, the employee that contacted me and closed the deal with, was very helpful, polite and fast in responses. So far my experience my Indigo Car hire is excellent. They inspire confidence and trust. I'm looking forward to my car renting and my vacations.

14. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So helpful

So helpful, emailed me back and forth and answered all my questions and addressed all my concerns. Sam Dobronics couldn't have been more help. I really appreciate it. Helped a really stressful time to feel like smooth sailing. What a credit to the organisation.

8. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely responsive

Extremely responsive, cars booked in minutes at best in class rates without the usual hassle of doing it directly. They manage to easily get cars booked on debit card as well, which is usually very hard to do in Europe.

7. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very friendly and helpful

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy schedules, unexpected school commitments, etc. and in the end I even cancelled, after I was able to borrow a car from a friend. However, throughout the process, whether I dealt with Jake, Matt, Louis or Cherie, I was only met with the friendliest of service - prompt, whichever time I contacted them, very helpful, and always searching for the best deal for me. Next time I need to hire a car, I will definitely be using Indigo.

4. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Life-saving service from Indigo Car

Life-saving service from Indigo Car! We were given false information by Europcar, which meant we were stranded in Scotland without transportation. Indigo Car sorted us out SO quickly and smoothly. Really incredible service. Big shout out to Cherie, who was so diligent and hardworking. THANK YOU!

6. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent, personal service. I used the online chat function and was connected to Louis. He asked me what I wanted and connected me to the best option.

4. september 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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