Ickle Bubba Anmeldelser 5 326

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fast delivery - a item was damaged in the box - so contacted straight away within a hour I had a response asking me for details which were sent straight away and less than a hour after had a resp... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Je souhaite partager mon expérience très positive avec cette marque de poussette. J’ai rencontré un problème avec le châssis de ma poussette, mais le service client a été vraiment au top. Bien que les... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Phoebe was honestly heaven sent, she assessed our situation and was supportive through out. She provided option for solutions and made it easy for us to make a decision and ultimately resulting a po... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ironically we didn't keep the pram we ordered as it wasn't quite right for us. It's totally personal preference and you have to get the right pram for you so nothing against the company or product on... Vis mer

Informasjon om virksomheten

  1. Babyutstyrsbutikk
  2. Barnemøbelbutikk
  3. Gavebutikk
  4. Mammabutikk

For all parents on their journey.

Skrevet av virksomheten

Parenting made affordable.
There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
A brand you can trust.
When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
Styling out the everyday.
Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
Making life easier.
We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Très belle pousette facile à utiliser

La pousette est vraiment très belle et plutôt solide pas trop lourde ni trop légère et facile a manipuler pour ouvrir les verrous ou retirer les roues, par contre les housses sont difficiles a mettre j'ai eu du mal surtout enceinte sinon le service client est réactif j'avais mon châssis avec un verrou bloquer le nouveau châssis fonctionne parfaitement une pousette qui vaut son prix mais les fermetures et housses peut être a revoir (elle déraille facilement)

25. mars 2026
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Svar fra Ickle Bubba

Bonjour Amélie,

Merci beaucoup pour ton avis détaillé, nous apprécions vraiment que tu aies pris le temps de partager ton expérience. Nous sommes ravis d'apprendre que tu trouves la poussette belle, solide et facile à manier, et que notre service client a pu résoudre rapidement le problème avec le verrouillage du châssis.

Nous sommes désolés d'apprendre que vous avez trouvé les housses et les accessoires un peu difficiles à manipuler, en particulier pendant votre grossesse, et nous apprécions sincèrement vos commentaires honnêtes à ce sujet. Les retours comme le vôtre sont extrêmement précieux et seront transmis à notre équipe produit afin de nous aider à continuer à nous améliorer.

Nous sommes ravis que vous estimiez globalement que la poussette offre un bon rapport qualité-prix et que le châssis de remplacement vous convienne. Si vous avez besoin d'autre chose, n'hésitez pas à nous recontacter, nous sommes toujours ravis de vous aider.

Cordialement,
L'équipe Bubba

Vurdert til 4 av 5 stjerner

First contacted this company via…

First contacted this company via WhatsApp on April 1st, regarding a faulty stroller. Still no resolution. WhatsApp os manned by a computer and keeps ending the chat.
Emailed to follow up. Still waiting. Stroller is useless to me, as its so hard to push. Resistance in the wheels, meaning you have to put a huge amount of effort into just pushing the stroller. I bought it for walking/running, but wouldnt be suitable for this the way it is now.

Updated to add - Lahara from Ickle bubba reached out and the issue has been resolved with a replacement being sent out.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ickle Bubba

Hi Maria,

Thank you for taking the time to share your feedback, and we’re really sorry to hear about the issue you’re experiencing with your stroller. We completely understand how frustrating this must be, especially when it’s not performing as expected for its intended use.

We’re also sorry to hear you’ve had difficulty getting through to us via WhatsApp and email. That’s not the experience we want for our customers, and we really appreciate your patience while we work through this with you.

I can see that an agent is currently working on your case, and we’ll make sure it’s followed up as quickly as possible.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Great customer service when I enquired…

Great customer service when I enquired about an item being out of stock
Super fast delivery

31. mars 2026
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Svar fra Ickle Bubba

Hi Miss Shorrock,

Thank you so much for your kind review! We’re really pleased to hear that our team could help with your enquiry about the out of stock item and that your order arrived quickly once placed.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

My push chair broke while still under…

My push chair broke while still under warranty and customer service really helped get the problem fixed, sending new parts to do the job

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ickle Bubba

Hi Toni,

Thank you so much for your kind review! We’re really sorry to hear about the issue with your pushchair, but we’re so pleased our customer service team were able to help and get replacement parts sent out to get things sorted for you.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 1 av 5 stjerner

The worst customer service ever

The worst customer service ever , and worst sales approach I’m still pleading to get my complete packages and I’m frustrated

7. april 2026
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Svar fra Ickle Bubba

Hi Abosede,

We’re really sorry to hear about your experience and can completely understand your frustration. This is not the level of service we aim to provide, especially when you’re still waiting for a complete resolution to your order.

We’ve been unable to locate any contact from you on our system, so we’d really appreciate it if you could reach out to us directly at contact@icklebubba.comso we can look into this and get everything sorted as quickly as possible.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Very good quality

Very good quality

7. april 2026
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Svar fra Ickle Bubba

Hi Mrs Donna,

Thank you so much for your kind feedback! We’re really pleased to hear you’re happy with the quality.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Easily ordered on line

Easily ordered on line, arrived next day. It is ideal for our family holiday. Great quality.

31. mars 2026
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Svar fra Ickle Bubba

Hi Jane,

Thank you so much for your lovely review! We’re really pleased to hear your order was easy to place, arrived quickly, and is proving perfect for your family holiday. It’s great to know you’re happy with the quality too.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 3 av 5 stjerner

Items I received are fine, customer service though, not so good

Items I received is fine, but there is an issue with one of them. Tried getting in contact with Ickle Bubba but unable to find a contact number. Having to deal with 1 email per day from them to attempt to sort it. tried WhatsApp, getting no response.

7. april 2026
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Svar fra Ickle Bubba

Hi there,

Thank you for taking the time to share your feedback. We’re really glad to hear that the items you received are generally fine, though we’re sorry to hear there’s an issue with one of them and that the process has felt frustrating at times.

We’re sorry as well that getting in touch hasn’t felt as smooth as it should, we completely understand how important it is to get things resolved quickly and appreciate your patience while we work through this with you via email.

Thank you again for bearing with us while we look into this and get everything sorted for you.

Warm regards,
Team Bubba

Vurdert til 3 av 5 stjerner

The process of my parcel

The process of receiving my parcel

31. mars 2026
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Svar fra Ickle Bubba

Hi Karla,

Thank you for your feedback. We’re sorry to hear that the delivery process didn’t fully meet your expectations. We’d really like to understand more about your experience so we can look into this further and help where possible.

Please feel free to get in touch with us at contact@icklebubba.com
with your order details, and our team will be happy to assist.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

excellent products.

7. april 2026
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Svar fra Ickle Bubba

Hi there,

Thank you so much for your kind words! We’re really pleased to hear you’re happy with our products.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 3 av 5 stjerner

Good travel set

Good travel set. However the chaging bag that was supposed to come along with the set as advertised was missing in the package.

30. mars 2026
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Svar fra Ickle Bubba

Hi Leya,

Thank you for your feedback, we’re really pleased to hear you’re happy with the travel set overall.

We’re sorry to hear that the changing bag was missing from your package, this isn’t what we would expect. Please do get back in touch with us at contact@icklebubba.com with your order details, and we’ll make sure this is looked into and resolved for you as quickly as possible.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Super quick delivery

Super quick delivery. Folds really flat and easy to fold.

30. mars 2026
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Svar fra Ickle Bubba

Hi there,

Thank you so much for your kind review! We’re really pleased to hear your order arrived so quickly and that you’re finding the fold easy to use and nice and compact.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 1 av 5 stjerner

Unterirdischer Kundenservice

Unterirdischer Kundenservice – absolut nicht zu empfehlen.
Wir haben vor fast einem Monat einen faltbaren Hochstuhl bestellt, und seit knapp drei Wochen steht im Tracking unverändert „the parcel is in transit to its final destination“. Es passiert schlicht nichts.

Auf wiederholte Nachfragen erhalten wir ausschließlich standardisierte Antworten, die lediglich den ohnehin bekannten Status wiederholen. Anstatt sich aktiv um eine Klärung zu bemühen oder selbst bei DPD nachzufassen, wird die Verantwortung komplett auf den Kunden abgewälzt.

Ein solch passiver und desinteressierter Umgang mit zahlenden Kunden ist schlicht inakzeptabel.
Weder Transparenz noch Lösungsbereitschaft – stattdessen leere Floskeln und Stillstand.

Wir raten dringend davon ab, hier zu bestellen. Für uns definitiv das erste und letzte Mal.

22. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ickle Bubba

Hallo Lara,

es tut uns wirklich leid, zu erfahren, was Ihnen widerfahren ist, und wir können sehr gut nachvollziehen, wie frustrierend diese Situation für Sie sein muss. So lange auf Neuigkeiten zu warten, vor allem wenn sich der Sendestatus nicht ändert, entspricht nicht dem Servicestandard, den wir Ihnen bieten möchten.

Auch wenn wir auf die Informationen des Transportunternehmens angewiesen sind, verstehen wir, dass es Ihnen nicht weiterhilft, wenn die Sendungsverfolgung keine Bewegung anzeigt. Es tut uns leid, wenn unsere bisherigen Antworten auf Sie repetitiv oder wenig hilfreich gewirkt haben; das ist sicherlich nicht der Eindruck, den wir vermitteln möchten.

Wir würden diesen Fall sehr gerne genauer untersuchen und Ihnen helfen, ihn so schnell wie möglich zu klären. Könnten Sie uns bitte unter contact@icklebubba.com
kontaktieren und uns Ihre Bestelldaten mitteilen? Wir werden unser Bestes tun, um Ihnen zu helfen.

Mit freundlichen Grüßen,
das Bubba-Team

Vurdert til 1 av 5 stjerner

Missing items

Bought a bundle that we were excited to receive as we are expecting twins. However not everything arrived.

The process of having to try and contact any form of customer service is poor.

To this day still no email response.

Had to try various days to on their WhatsApp chat. They did send what was missing.

However…when opening up the car seat a few days later…the adapters were missing…

Wouldn’t bother

30. mars 2026
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Svar fra Ickle Bubba

Hi Taylor,

Thank you for taking the time to share your experience, and we’re really sorry to hear about the issues you’ve had, especially at such an exciting time preparing for your twins.

We’ve checked our inbox and haven’t been able to locate an email from you, however we can see your details from this review and will be reaching out directly to help get this resolved for you.

We’re sorry again for the frustration caused with the missing items and the difficulty in getting support. This isn’t the experience we want for our customers, and we’ll do everything we can to put things right.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Great customer service received

My issue was dealt with my Francesca, Lahara and Tyler who were all incredibly helpful with solving my problem. I ordered a pram bundle in July 2025 and have recently discovered that one of the items was missing. All of the Ickle Bubba team worked to solve my issue by sending a replacement which was incredibly kind as the warranty window had passed. Thank you all very much for your kindness!

24. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ickle Bubba

Hi Molly,

Thank you so much for your lovely review! We’re really pleased to hear that Francesca, Lahara, and Tyler were all able to support you and help get everything resolved. It’s great to know the team could step in and arrange a replacement for you, even after the warranty period had passed.

We truly appreciate your kind words and are so glad we could help put things right for you. If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 5 av 5 stjerner

Absolutely LOVE it and would definitely recommend Ickle Bubba!

My friend showed me a picture of the pushchair I got. When I saw it I fell in love with it and just had to get it. It was an amazing price. My 10 month old son loves it. It is really lightweight, comes with everything you need and more, folds up well, and is small in size so doesn't take up too much space. It was also very easy to set up. Not a single fault with customer service, delivery or my sons pushchair. I would absolutely buy from Ickle Bubba again and I would definitely recommend their products based off my experience. LOVE IT!!!

20. mars 2026
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Svar fra Ickle Bubba

Hi Cara,

Thank you so much for such an amazing review! We’re absolutely delighted to hear how much you and your son are loving the pushchair. It’s wonderful to know it’s ticking all the boxes, from being lightweight and easy to set up, to folding down neatly and not taking up too much space.

We’re also so pleased to hear that everything from delivery to customer service met your expectations. Your recommendation really means a lot to us!

If you ever need anything in the future, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 3 av 5 stjerner

J’ai recu la poussette Travel system…

J’ai recu la poussette Travel system très bonne poussette à l’ait de bonne qualité, à voir quand bébé naîtra. Néanmoins nous avons commander un système ISOFIX supplémentaire pour nos 2 véhicules, nous l’avons jamais reçu, pas de service client par téléphone uniquement par mail.

30. mars 2026
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Svar fra Ickle Bubba

Bonjour Jean,

Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que vous êtes satisfait de la poussette Travel System et de sa qualité.

Nous sommes toutefois désolés d’apprendre que vous n’avez pas reçu votre système ISOFIX supplémentaire. Ce n’est pas l’expérience que nous souhaitons offrir. Notre service client est principalement joignable par email afin de pouvoir suivre chaque demande efficacement, mais nous comprenons que cela puisse être frustrant.

Pouvez-vous nous contacter à contact@icklebubba.com
avec les détails de votre commande ? Nous ferons le nécessaire pour vérifier cela rapidement et résoudre le problème pour vous.

Cordialement,
Team Bubba

Vurdert til 5 av 5 stjerner

Prompt delivery and great price

Prompt delivery and great price! Lovely addition to my Grandson's new pram.

26. mars 2026
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Svar fra Ickle Bubba

Hi MS Harding,

Thank you so much for your lovely review! We’re so pleased to hear your order arrived promptly and that it made a perfect addition to your grandson’s pram.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Vurdert til 1 av 5 stjerner

Worst experience

Worst experience , i placed an order on 31st Mar, Order status shows will be delivered by 1st April, and its 7th April today and the tracking number provided in the order is wrong. No customer care contact number. They have whatsapp chat service and I am waiting in chat for the agent no body respond , I now feel its a scam.

1. april 2026
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Svar fra Ickle Bubba

Hi Jayalakshmi,

Thank you for your review. We’re really sorry to hear how frustrating this experience has been for you and completely understand your concerns.

We can see that we’ve since been in touch and clarified that the tracking number was being entered with the incorrect courier, which caused the confusion. We’re glad this has now been resolved and that you have the correct details to follow your delivery.

We also apologise for the delay in getting back to you on WhatsApp, and we appreciate your patience while waiting to connect with a member of the team.

If you need anything further or have any other questions, please don’t hesitate to get in touch.

Best wishes,
Team Bubba

Vurdert til 5 av 5 stjerner

Customer service excellent

Customer service excellent. Immediate reply to query and sorted straight away.

7. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ickle Bubba

Hi Pauline,

Thank you for your kind words. We’re so pleased to hear that your query was responded to quickly and resolved without delay.

It’s great to know you had a positive experience with our team, that’s exactly what we aim for.

We’re here whenever you need us.

Warm regards,
Team Bubba

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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