None of the photos came cut — something that wasn’t made clear at all during the ordering process. I expected finished prints, not sheets I would need to cut apart myself. On top of that, the paper... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
£90 to wait weeks for unedited digital downloads of grad photos, didn’t even bother editing out flyaway hairs etc I had a fine experience with the staff at the graduation and photographers, albeit... Vis mer
Just received my daughters first Nursery pictures and I'm flabbergasted that they can say a professional photographer took the pictures. Even my daughter age 3 could take better pictures. Each pictu... Vis mer
Their IT infra seems ok, I could reference the image after couple of years too. But their support is not upto the mark (it doesn't reflect the price they charge). Say, I couldn't order of my kid... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible photography and editing
Terrible photography. Awful quality for professionally taken photos. My daughter who has brown hair and blue eyes in real life but if you look at her photo she now has ginger hair with green eyes. I was told by customer service that they colour edit school photos. It’s clear that they can’t professionally edit. They stated they only edit because of the lighting when taking the photos. If this was an actual professional photographer then they would not need to colour edit because they would get the lighting perfect when taking the photos. I would totally avoid purchasing from this company. You could take a better photo at home using your mobile.
Disappointing
Every year each class discusses how terrible photos are. We all want to buy a nice photo of out children in their school uniforms and see them grow through the years.
However, the photos are always at a terrible angle. My daughters hair covers half of her face, my sons eyes are barely open and the sibling photo is even worse.
I'm ashamed to say that I have bought a copy of the terrible photos at a hugely over priced cost as they mark important years for my children.
They will not be able to go on the wall due to the terrible standard.
Very disappointing
Absolute disgrace of a company
Absolute disgrace of a company. My son wears glasses and every photo has the rim of his glasses covering his eyes. Could have did a better job myself and having them in stupid looking poses. They are kids for gods sake. Also robbing people blind for the prints and in excess of £15 for a digital copy. A fiver would be too much for a digital email of a photo. Why do schools use these incompetent photographers
Overpriced and manipulative pricing
Overpriced, and packages deliberately put together so there's not enough photos of the size that you want. All seems quite manipulative. Customer service are unhelpful and uncooperative.
Minus 1 star would be better
Minus 1 star would be better.
I wouldn’t of given them 1 star if it was an option
Complete rip off
Can’t speak to them just a stupid robot on web-chat
£60 for a £5 acrylic frame and the pictures don’t even fit it.
Just take your own pictures and print much easier and way way better.
I hope the schools make money out off these as the prices are rediculous
Overpriced, substandard website and poor quality.
The pictures taken the first time were awful (for everyone, not just us), the website is really clunky and difficult to use and the price is extortionate. I’m buying these as gifts for grandparents who don’t live nearby. Am thinking of taking up photography myself as even without any training I feel I could do better.
What a joke of a website
What a joke of a website. Worst experience i have had before even getting a product. After seeing the other reviews not looking forward to getting my child's pictures. More importantly I'm very surprised school's even bother using you
Vote with your wallet parents/schools
Vote with your wallet parents/schools. There are a lot of brilliant school photographers available, please don’t stick with this very poor company. Their Trustpilot reviews tell you everything you need to know. Yes, occasionally you get a good photo but are you willing to risk it being your child without their school photo. It won’t happen to me again. Even taking your own is better than that. Poor service and shocking customer service.
Disability shaming lives on
The fact that 66% of this lots reviews are 1 star should tell you everything.
Offering other parents the opportunity to airbrush their apparently undesirable or different classmates from history. On behalf of parents of neurodiverse children everywhere, I can’t write exactly what I’d like to, so let me just say Buck Too.
Deplorable. Discriminatory. Downright appalling. Evidently there’s no legislative comeback to this “business decision” but maybe schools will finally vote with their feet and we’ll see the back of this mob.
Equity Release…
We contacted Tempest for advice on Equity Release and found them extremely helpful. They made the whole process much simpler than we thought and we have achieved what we wanted. Many thanks to them
Thea and Michael Pretty
They said pictures will be ready in 28…
They said pictures will be ready in 28 days time but not there jet. It’s long time ago must be delivered but it’s not here.terrible company
They put their branding on front of paid photos!!!
Worst company ever. They put their brand name on every photo you purchase to look at for years!!! Awful. Ads on front of paid photos? What? They do like this every year. Never let you purchase digital photo. So you have no choice, only to see they branding first on every photo you paid for. I am sick… ble
They charged me £7.50 for a 'phone photo'…
They charged me £7.50 for a 'phone photo' and then sent me a photo that has such a low resolution that is it almost unusable. The photo they sent me was 600x750 - that's less than 0.5 mergapixels! My phone takes photos that are 4000x3000 - 12 Megapixels, so I don't know how they class the photo they sent me as a phone photo? A waste of £7.50, and I won't be using / purchasing from Tempest again.
Jonathan Mallinson
Jonathan Mallinson took my families official Graduation photos at Nottingham University last week. He was the most professional photographer anyone could wish for. With his attention to detail and the care he took putting everyone at ease I couldn’t have wished for a better experience. Thank you Johnathan.
This company supports bullying
This company supports bullying - I overheard conversations between a possible manager and a photographer near Taunton. After questioning a few other people who worked as photographers, they said they experienced similar things. This company is terrible! I didn't work for them or have anything to do with them, but knowing how they treat their photographers is terrible. I refuse to stand for bullying! I recommend all schools and associates should stop using this company. They don't seem to be properly regulated.
Received the wrong photo
Received the wrong photo, won’t rectify it or issue a refund
The company is irresponsible
The company is irresponsible and trying to run away with your money.
I don’t know how they have come up with their Digital packages as it is apparently cheaper for them to Buy a USB Drive, Load 3 photos (3 that’s it) and then ship it to the school all for the handsome price of £42. Download 1 image is £18.50!
How can it be cheaper to deliver and swallow the cost of the USB stick than let me download it and why can’t I have more photos for a nominal cost?!
Dishonest company
Horrible customer service, not received order and no refund of deposit. My order including all my contact details and photos was sent to someone else who contacted me and also tried to get them to collect the order and send it to the right adress but I have still not months later received it.
Outrageously overpriced
Outrageously overpriced, bland formula photography.
You can tell they have a monopoly on the school photo business - they stick to a formula, do it poorly, and then overcharge.
Overpriced
Well Overpriced. Disgraceful how they have the monopoly on rinsing parents. An ok picture of my child but want an over the top price for it. Customer service is lacking, plus cheaper poorer quality cardboard frames.
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