We had the best time seeing Bruno Mars!! What a show!! The whole experience exceeded our expectations, from my first communications with Adam until the final song on Saturday night!! I was really g... Vis mer
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Adam at Hospitality Centre helped us out once again! We were struggling to get tickets to an event and these guys helped straight away! Have used before and will definitely use again. Smooth easy book... Vis mer
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From the minute I made contact they where outstanding to deal with replying almost instantly. We brought our daughter to harry styles and they constantly kept us updates with everying..shout out to ci... Vis mer
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They helped me secure Hospitality VIP tickets for the Tottenham venue. I initially expected the seats to be within the first five rows since they were VIP tickets, but they ended up being in Row 17.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Discover a world of official hospitality packages, VIP tickets & private boxes at the biggest sports, culture, and music events. Hospitality Centre is proud to provide exclusive access to the most exclusive, luxurious and in-demand VIP experiences at the biggest and best events throughout the year. As proud providers of Official Hospitality at Wembley Stadium connected by EE, Tottenham Hotspur Stadium, and beyond, our experienced team of event experts can help you take your event to the next level. Discover all-inclusive hospitality, featuring VIP entry, sensational food, free-flowing drinks and prime VIP seats offering unbeatable views. Get in touch to make your next event an unforgettable one.
Kontaktopplysninger
124 City Road, EC1V 2NX, London, Storbritannia
- 02081587772
- sales@hospitalitycentre.co.uk
- www.hospitalitycentre.co.uk
Official Hospitality & VIP Tickets
4,7
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Svar fra Hospitality Centre
Thank you for your kind words! We're so pleased you had a great time. I'll be sure to pass your thanks on to the whole team—they'll really appreciate it. We hope to welcome you back again soon!
Efficient service and good seats.
29. juli 2026
Svar fra Hospitality Centre
Thank you for your kind review! We're delighted to hear you found our service efficient and were pleased with your seats. We really appreciate your feedback and hope to welcome you back again soon!
Bruno Mars July 2026
Bruno Mars July 2026
Very well organised and everything went smoothly
29. juli 2026
Svar fra Hospitality Centre
Thank you for your kind review! We're delighted to hear that everything was well organised and that your experience went smoothly. We really appreciate your feedback and hope to welcome you again soon.
Dont use
Having paid £600 per person for the hospitality experience, I expected a premium level of service and facilities. Unfortunately, the experience fell far short of what was advertised and what I believe was reasonable for the price paid.Upon arrival, I was shocked to find there was nowhere to sit, meaning we were left standing around for a considerable time. This was extremely disappointing, particularly as seating is something I would expect to be included in a hospitality package.
The food was also very poor. Rather than a high-quality dining experience, we were served miniature burgers, and the so-called "candy store" consisted of a member of staff simply opening bags of Haribo sweets. This was far from the premium hospitality experience we had paid for.
Although complimentary drinks were available, the selection was limited and did not reflect the standard expected of a £600 hospitality package.
To make matters worse, once the show had started, we were unable to use the hospitality toilets and instead had to queue for the public facilities. This completely undermined the purpose of paying for hospitality and was another example of the poor value for money we received.
I was also extremely upset by the way I was treated by a member of your staff. While making my way through the venue, I was stopped and asked to prove that I had a hospitality wristband. This was despite the fact that wristbands had already been checked when entering and leaving the hospitality suite. I genuinely felt as though I was being treated like a criminal, as if I had somehow gained access without authorisation. What made the situation even more upsetting was that the staff member did not stop or question anyone else around me before simply walking away. I found his attitude discourteous and completely unacceptable.
I reported this incident to a female member of staff at the time, and she agreed that the way I had been spoken to and singled out was out of order. While I appreciate that security checks are necessary, they should be carried out respectfully and consistently, not in a way that leaves paying guests feeling embarrassed or unfairly targeted.
Overall, I believe the hospitality package was extremely poor and did not justify the price paid. Paying £600 per person for what was advertised as a premium experience represented very poor value for money. Between the lack of seating, disappointing food and drinks, restricted facilities, and the unacceptable treatment by a member of staff, the experience fell well below the standard that should be expected.
25. juli 2026
Anmeldelse skrevet uten oppfordring
Bruno Mars...WOW!
We had the best time seeing Bruno Mars!! What a show!!
The whole experience exceeded our expectations, from my first communications with Adam until the final song on Saturday night!!
I was really grateful for Adam's help when we first enquired about tickets, and then when new dates were released. The communication through the purchasing process and up until the event day was great.
Our seats were fantastic, and the whole hospitality experience was fab! We will definitely look to purchase tickets for future events.
24. juli 2026
Svar fra Hospitality Centre
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such an amazing time at Bruno Mars and that the whole experience exceeded your expectations.
It was a pleasure helping you secure your tickets, and we're so pleased that the communication, hospitality, and seats all contributed to such a memorable evening. We'll be sure to pass your kind words on to Adam – he'll be thrilled to know he made such a positive impression.
Thank you again for choosing us. We look forward to helping you with many more unforgettable events in the future!
Fantastic experience and I would…
Fantastic experience and I would definitely use it again
22. juli 2026
Svar fra Hospitality Centre
Thank you for your kind review! We're so pleased to hear you had a fantastic experience. It means a lot to know you'd choose us again, and we look forward to welcoming you back in the future. Thanks again for your support!
Svar fra Hospitality Centre
Thank you for your kind words! We're so pleased to hear you found us reliable. We really appreciate your support and look forward to helping you again in the future.
From the minute we booked tickets to…
From the minute we booked tickets to the time we got to the venue was top quality
23. juli 2026
Svar fra Hospitality Centre
Thank you so much for your fantastic review! We're delighted to hear that your experience was top quality from the moment you booked your tickets right through to arriving at the venue. Providing a seamless experience from start to finish is exactly what we aim for, and it's wonderful to know we delivered. We really appreciate your support and look forward to welcoming you again soon!
Svar fra Hospitality Centre
Thank you for your kind review! We're delighted to hear that you found our communication helpful. We always aim to provide friendly, clear, and responsive service, and we really appreciate you taking the time to share your experience. We look forward to helping you again in the future!
First class concert ticketing experience!
Fantastic customer service from Adam at the Hospitality Centre. After trying unsuccessfully on multiple days to obtain BTS tickets on Ticketmaster, I sent an enquiry to the Hospitality Centre asking about hospitality packages. Adam explained all of the options, answered all of my many questions with great patience, and helped me with the payment process. Booking was very easy and the experience at Tottenham Hotspur Stadium on the evening of the concert was exceptional. We had great seats, access to merchandise and the facilities were close by and easy to access before during and after the show. Highly recommend!
6. juli 2026
Svar fra Hospitality Centre
Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted to hear that Adam was able to help you secure your BTS concert experience after the challenges of booking through Ticketmaster. Providing clear guidance, answering questions, and making the booking process as smooth as possible is exactly the level of service we strive for, so we're thrilled Adam made such a positive impression.
It's fantastic to know you enjoyed your hospitality package, from the great seats and merchandise access to the convenience of the facilities on the night.
Thank you again for your recommendation. We hope to welcome you back to Tottenham Hotspur Stadium for another unforgettable event soon!
Welldone happy to heare from Lando
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hospitality Centre
Thank you for your review! We're delighted to hear you were happy with your experience. We appreciate your kind words and hope to assist you again soon. Thanks for choosing us!
First time
First time using e-ticket and staff very helpful in allaying my concerns. Would use them again without hesitation.
10. juli 2026
Svar fra Hospitality Centre
Thank you for taking the time to leave us such a lovely review. We're so pleased to hear that our team was able to put your mind at ease when using an e-ticket for the first time. Providing helpful and reassuring service is something we really value. We truly appreciate your kind words and look forward to welcoming you again in the future!
Amazing experience
Amazing experience - booking was easy and the people I dealt with were absolutely wonderful. Great communication and the show was absolutely epic.
11. juli 2026
Svar fra Hospitality Centre
Thank you so much for your wonderful review! We're delighted to hear that you found the booking process easy and that our team made such a positive impression. Great communication and creating an unforgettable experience are what we strive for, so it's fantastic to know you had an epic time at the show. We really appreciate your kind words and hope to welcome you back again soon!
First time using the Hospitality Centre
I used the Hospitality Centre for the BTS concert and had a really good experience. Booking and paying was quick and easy and everyone I spoke to was really helpful. Adam was especially great and always took the time to answer my questions.
My only suggestion would be to give a clearer idea of when tickets will be sent. I know that’s down to the stadium but it was a bit stressful not knowing exactly when to expect them since our event was on a Monday. When I got in touch about my tickets, the dispatch team were amazing and got back to me really quickly.
I’d definitely recommend the Hospitality Centre and will happily use them again.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hospitality Centre
Thank you so much for your lovely review and for choosing The Hospitality Centre for your BTS concert experience!
We're delighted to hear that you had such a positive experience, from the booking process through to the event itself. It's especially wonderful to hear your kind words about Adam—we'll be sure to pass on your feedback to him, as he'll really appreciate it.
Thank you also for your constructive suggestion regarding ticket dispatch. We completely understand how important it is to know when to expect your tickets, especially with an event so close. While ticket release timings are often determined by the venue, we appreciate your feedback and will continue looking at ways we can better communicate expected timelines to help put our customers' minds at ease.
We're also pleased to hear that our dispatch team were able to assist you quickly when you got in touch.
Thank you again for your recommendation. We look forward to welcoming you back for another fantastic event in the future!
Exceptionally Professional Service
I found the booking experience was incredibly efficient with exceptionally professional and prompt communication.
My ticket was securely delivered to my requested recipient's email in a timely fashion and without issue.
The box seat offered a superb view and the area was incredibly comfortable.
Slightly disappointed that no little snacks or soft drinks were included, given it was a hospitality package, but that did not detract from the overall experience.
All-in-all I was thrilled and would not hesitate to use again. Thank you.
6. juli 2026
Svar fra Hospitality Centre
Thank you for taking the time to share your feedback!
We're delighted to hear that you found the booking process efficient and our communication professional and prompt. It's also great to know your tickets were delivered securely and on time, and that you enjoyed the comfort of the box and the excellent view.
We appreciate your feedback regarding the refreshments. Hospitality packages can vary depending on the venue and event, but we understand your disappointment and will certainly pass your comments on to the venue as unfortunately they control the package inclusions.
Thank you again for your kind words and recommendation. We're thrilled you had such an enjoyable experience and look forward to helping you book another memorable event in the future!
It was a great experience matched to my…
It was a great experience matched to my expectations…..
Super happy and will always book here from now onwards
11. juli 2026
Svar fra Hospitality Centre
Thank you so much for your wonderful review!
We're delighted to hear that your experience met your expectations and that you had such a great time. Knowing you're super happy with our service means a lot to us.
Thank you for your trust and support. We look forward to helping you book many more fantastic experiences in the future!
First time using hospitality- what a great decision!
This was our first time using the hospitality. Initially, I spoke with Adam who, once he had my details, issued the invoice to secure the booking. A couple of weeks before the event, the dispatch team confirmed names. Ciaran was equally helpful and explained , via email, they do have to wait for the venues to release the tickets before they can dispatch them. There was always someone to talk to and emails are answered very quickly. It also completely changes the experience at the venue. We were at Tottenham for the BTS concert in 30 degree heat. We were able to enjoy the 2 hours before in the air conditioned bar, and were also able to have another drink after the concert needed. The seats were EXCELLENT! It was a fabulous experience from beginning to end and will definitely do this again! Many thanks to all.
11. juli 2026
Svar fra Hospitality Centre
Thank you so much for your fantastic review!
We're delighted to hear that your first hospitality experience was such a memorable one. It's wonderful to know that Adam and Ciaran were able to support you throughout the booking process and keep you informed every step of the way. We'll be sure to pass on your kind words to them—they'll be thrilled to hear your feedback.
We're also pleased that our dispatch team could provide reassurance regarding the ticket release process. We understand the anticipation before an event and always aim to keep our customers updated as much as possible.
We're so glad you were able to relax in air-conditioned surroundings before the concert, enjoy a drink afterwards, and take in the show from excellent seats.
Thank you again for choosing The Hospitality Centre. We're thrilled you had a fabulous experience from beginning to end, and we look forward to welcoming you back for another unforgettable event soon!
VIP hospitality tickets
They helped me secure Hospitality VIP tickets for the Tottenham venue. I initially expected the seats to be within the first five rows since they were VIP tickets, but they ended up being in Row 17. Despite that, the seat location was excellent and the view was amazing.
Communication throughout the process was easy, they were very cooperative, and they responded quickly to all my questions. A special thank you to Adam for all your help. I would definitely use their service again in the future!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hospitality Centre
Thank you for taking the time to leave us such a thoughtful review!
We're delighted to hear that you enjoyed your hospitality experience and that, despite your initial expectations, you were pleased with the excellent seat location and amazing view.
It's also wonderful to know that you found our communication clear, responsive, and helpful throughout the booking process. We'll be sure to pass your kind words on to Adam—he'll be delighted to know he made such a positive impression.
Thank you again for your feedback and for choosing The Hospitality Centre. We truly appreciate your recommendation and look forward to helping you book another fantastic event in the future!
Svar fra Hospitality Centre
Thank you for your wonderful review!
We're so pleased to hear that you were happy with every aspect of your experience. Your kind words mean a great deal to our team.
Thank you for choosing The Hospitality Centre. We look forward to welcoming you back for another fantastic event soon!
Perfect BTS concert experience
Lovely people, helped me find great tickets for BTS. I would use again. Thank you!
6. juli 2026
Svar fra Hospitality Centre
Thank you so much for your kind words! We're delighted we could help you find great tickets for BTS and that you had a positive experience with us. It means a lot to hear you'd book with us again. We look forward to helping you with your next event. Thank you!
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