Homebase - Penge Anmeldelser 

125
TrustScore 4.5 av 5

4,3

Beliggenhet

Bytt filial

45 Oakfield Road, Penge, SE20 8RD London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Avoid online ordering!! Ordered Dulux paint which was showing “in stock” for Click and Collect from Penge, assuming it would be ready same day after receiving email confirmation of order. Waited 2 da... Vis mer

Vurdert til 5 av 5 stjerner

We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to hel... Vis mer

Vurdert til 5 av 5 stjerner

Collected my order from Homebase Penge, London. I was let down by the cab company I had booked and Collete was amazing. She found a local cab company (Clockhouse), who were there within 10 minutes a... Vis mer


Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • 45 Oakfield Road, Penge, SE20 8RD, London, Storbritannia

  • 0345 640 7018

4,3

Enestående

TrustScore 4.5 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(125)

743 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service at Penge

I visited Homebase Penge, fantastic staff and very helpful. The staffs are extremely knowledgeable about products.
I am always very satisfied shopping at Penge Homebase.

3. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Resolved issues (update)

*Update to my previous review:
After my poor experience at the Streatham store I was contacted by Molly from customer service who was apologetic and promptly arranged for me to return the damaged items for replacement at another store.
At the Penge store I was met with very helpful staff and store manager who went out of their way to resolve my issues and they have restored my faith in Homebase. I will return to the Penge store for future purchases. Thank you Kumar, Collette and Josh - your customer service is exemplary. And many thanks to Molly from customer service.

9. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helpful and friendly service

I've just made a purchase of different paints from the Penge store. The assistant on the paint counter (Betty) was extremely helpful and patient with me as I had some techical questions to be answered. She also drew my attention to the buy one get second half price which I had missed as she worked out the best deal. After mixing some paint she carried the products (20+ litres of paint) to the counter for me. Further, one of the female assistants behind the counter then carried the paint to my vehicle in the car park! Amazing service.

22. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service - Well done!…

I would just like to say a big thank you to Betty in the paint department. She was so kind, patient, helpful and highly professional. Her knowledge of the different properties of paint and how to get exactly the right colour is amazing and she made my shopping trip an absolute pleasure.

9. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Home base penge is a great place to go…

Home base penge is a great place to go for all your shopping needs. the manager is wonderful and the staff are friendly, helpful, always very welcoming. they have easy access to the store and a range of products. and my favourite plants in that store.try Homebase penge if you are looking for something for your home or garden.

8. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No help from staff at all

No help from staff at all. I asked where I could find an item and was just waved toward a corner of the shop.
Needless to say I didn't buy anything.

3. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Penge

Svar fra Homebase - Penge

Hi Gilda,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Many Thanks,
Team Homebase

Vurdert til 4 av 5 stjerner

Kind staff

Lara found the final tin of the paint I was searching for, thank you. And Betty honoured the price match. Thanks

6. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service at Homebase

The Customer service at Homebase is excellent. Good communication, polite and professional staff who go over and above to ensure a good customer experience. The Staff really care about their customers needs.
Very happy with my product and the service.

31. januar 2024
Vurdert til 5 av 5 stjerner

Homebase(penge)store team,

Homebase(penge)store team,
I truly love the top notch friendly and very professional customer service me and my wife receive whenever we visit as this store is my local.Specially on our last visit we were served with great help & expertise from (Junaed) who brought couple of chairs down from top and even guided to place on the trolley.
We ended up paying over £300 for the entire shopping and it’s well worthy.
Thankyou so much (junaed) and team.

19. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bathroom cabinet

Friendly welcome at the click and collect counter , item was brought over immediately.
However I did not receive a text or email informing me item was ready to collect.
Apart from that 5 star service.

15. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I had to go in and find my own order because they couldnt be bothered to find it

I had to go in and find my order
Myself. They didnt even bother to look, or to even come help me the girl who was supposed to find my order just stood at the counter watching. They tried to say my order was out of stock even thought there was 15 rolls available online and a whole box in the store it was because they couldn't be bothered to go look

15. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Penge

Svar fra Homebase - Penge

Hi Kel​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

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