Canceled a collection order its been weeks trying to get my money back never again will I shop here.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
No Homebase near us so we drove to 25 miles to Glasgow store to see an advertised patio set. It was too big to fit in the car - very disappointing and the store could not arrange delivery but an... Vis mer
Ordered the matara rattan garden sofa for a click and collect. Lewis brought it to my car and helped unload. With the box being too large to fit he offered to stay and help put all the individual item... Vis mer
Lewis was very helpful, efficient and polite when mixing my dulux paint. Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the eld... Vis mer
Informasjon om virksomheten
Om Homebase - Glasgow
Skrevet av virksomheten
Homebase
Skrevet av virksomheten
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktopplysninger
Auldhouse Retail Park Road, Pollokshaws, G43 1AP, Glasgow, Storbritannia
- 0345 640 7293
4,2
Bra
115 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order online
Easy to order online - order was ready very quickly and collection was quick and simple.
11. februar 2024
Anmeldelse skrevet uten oppfordring
I have purchased a lot from Homebase…
I have purchased a lot from Homebase and will do again but I was just a little upset that I picked the black and white coat hangers and when I arrived I was given all white ones , all 40 of them .(4 packs of 10)
The girl was adamant that’s what I picked , on further investigation the actual website was false advertising saying black and white hangers 10 pack and they weren’t actually there .
I came away with the white ones wishing I had just left them as I did want black .
Being petty over hangers I know but what I bought and what I got were 2 different things
7. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Glasgow
Hi Collette,
We're sorry to hear that your disappointed with the product you purchased from us. If you have changed your mind please take them back to your closest store and they can get this exchanged or refunded for you!
Kind Regards
Team Homebase
The staff were friendly and helpful
3. februar 2024
Anmeldelse skrevet uten oppfordring
Quick and easy
Great convenient click and collect service. Pleasant helpful staff.
20. januar 2024
Anmeldelse skrevet uten oppfordring
Product was poorly packaged and the…
Product was poorly packaged and the frame glass smashed to pieces. Took it back to the shop after delivery. They were apologetic and gave a refund as there was not a similar product to swap with. They were not surprised I had received a broken item.
12. januar 2024
The lady at the checkout was brilliant…
The lady at the checkout was brilliant and I was in and out
Quick service
15. januar 2024
Anmeldelse skrevet uten oppfordring
Delighted with chairs
Delighted with chairs, sturdy & good quality, managed to get them in the sales & delivery options/updates were suitable also the chairs were packaged well & the chaps put the items in my dining room, overall good service & furniture from Homebase.
9. januar 2024
Fast service
Fast service
excellent customer service
10. januar 2024
Anmeldelse skrevet uten oppfordring
I forgot my phone with order…
I forgot my phone with order details..staff dealt with it efficiently
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Glasgow
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Perfect service
Perfect service. Dealt with efficiently. In and out in two minutes!
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Glasgow
Hi Elaine,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Visited homebase at auldhouse
Visited homebase at auldhouse, glasgow. Assisted by Lewis who helped me locate an item, he was very helpful and friendly.
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Glasgow
Hi Nice,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Christmas Tree
Ordered a slim Christmas tree online for click and collect and the order was ready within the hour, the tree was exactly as described - excellent service and efficient staff at the Hamilton store
4. desember 2023
Svar fra Homebase - Glasgow
Hi Marlene,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Click and collect service easy to use
Click and collect service easy to use. Staff very helpful. Paint excellent and at a good price.
29. november 2023
Svar fra Homebase - Glasgow
Hi Joyce,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Dette er Trustpilot
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