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Homebase - Glasgow Anmeldelser 

115
•
TrustScore 4 av 5

4,2

Oppussingsforretning
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Beliggenhet

Bytt filial

Auldhouse Retail Park Road, Pollokshaws, G43 1AP Glasgow, GB

•
0345 640 7293

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Canceled a collection order its been weeks trying to get my money back never again will I shop here.

Selskapet har svart

Vurdert til 5 av 5 stjerner

No Homebase near us so we drove to 25 miles to Glasgow store to see an advertised patio set. It was too big to fit in the car - very disappointing and the store could not arrange delivery but an... Vis mer

Vurdert til 5 av 5 stjerner

Ordered the matara rattan garden sofa for a click and collect. Lewis brought it to my car and helped unload. With the box being too large to fit he offered to stay and help put all the individual item... Vis mer

Vurdert til 5 av 5 stjerner

Lewis was very helpful, efficient and polite when mixing my dulux paint. Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the eld... Vis mer

Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Om Homebase - Glasgow

Skrevet av virksomheten

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • Auldhouse Retail Park Road, Pollokshaws, G43 1AP, Glasgow, Storbritannia

  • 0345 640 7293

4,2

Bra

TrustScore 4 av 5

115 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(115)

752 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Never again

Canceled a collection order its been weeks trying to get my money back never again will I shop here.

5. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Glasgow

Hi Natalie,
Thank you for your feedback.
I’m pleased we’ve had the opportunity to look into this further and take the appropriate steps to resolve the matter. I’ve also followed up with you directly via email regarding the cancelled order.
I appreciate that your original experience was frustrating and not what we would have wanted, but I’m grateful you gave us the opportunity to put things right.
Your feedback has been really valuable in helping us understand where we can improve and I'll make sure the right learnings are shared with the relevant team.
Thank you again for your patience and for working with us while we resolved this.
Best wishes,
Christian
Homebase Customer Recovery Team

Vurdert til 5 av 5 stjerner

Nice indoor plant pot.

This was an online order only! Order went well but because shop didn't have plant pot I'd then liked to have had it delivered to store. This is because of postage & perhaps having to return (to shop) but then losing postage paid.

30. oktober 2024
Vurdert til 5 av 5 stjerner

Polite and helpful staff

Lewis was very helpful, efficient and polite when mixing my dulux paint.
Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the elderly customer in front the kept questioning why the weed killer she was buying had pump in the name but didn’t come with a pump. I work in retail and definitely wouldn’t have been able to stay as patient as he did for as long as he did. Well done to both colleagues!

25. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Staff untrained

Staff untrained.
Manager rude and abrasive to staff.
No one seems to have a clue what is happening.
Store disorganised and messy

14. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Glasgow

Hi Karen​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Vurdert til 5 av 5 stjerner

No paint trauma.

It was my third visit to the store this week trying to find a paint match for a bedroom in the house. I was served on all three occasions by a young lad (l think called Lewis). He was exceptionally helpful even one night going out of his way 5 mins before the store closed. I am grateful for his help and will continue to use that store for sure.

12. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not the product I ordered

Not the product I ordered. It has been substituted with another product I would have rejected if I had been consulted.

I stay too far from store to bother to return them. I’m not sure if this was intentional or if whoever lifted them didn’t read the order or the product box either way it’s disappointing.

11. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Glasgow

Svar fra Homebase - Glasgow

Hi John,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store to review further.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Needed help to source specific paint…

Needed help to source specific paint that I couldn’t find..Lewis at Auldhouse, Glasgow branch was very helpful and efficient, knew the stock and also made me up a sample from the deluxe range. Very happy with the service provided.

5. oktober 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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