Hobgoblin Music Anmeldelser 

1 912
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hobgoblin are the go to shop when you need something that’s not always accessible in your run of the mill music shop. You can usually speak to a musician with an inquiry that doesn’t involve the w... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a concertina to Canada, and they were very communicative through the whole experience, shared photos of the exact on I was getting and packaged it extremely safely. Would order from them again... Vis mer

Vurdert til 5 av 5 stjerner

The staff were very helpful on the phone while I was trying to find a left handed bouzouki (which are very unusual). In the end, with their help, I chose a right handed one that was easy to modify mys... Vis mer

Vurdert til 5 av 5 stjerner

Hobgoblin always have the accessories I need for my bass and 2-row accordion. Their products are first class, their prices are competitive and their delivery is fast and secure.

Informasjon om virksomheten

  1. Musikkforretning
  2. Reparatør av musikkinstrumenter
  3. Musikkinstrumentforretning
  4. Forhandler av brukte musikkinstrumenter

Skrevet av virksomheten

Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 912)

100 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Bromo guitar

The guitar arrived sooner than forecasted very well packed to protect the item when unboxed perfect condition and really pleased with shipping was free also
Highly recommended

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

all good

two experiences - one in store, one online, both great!
instore guy v helpful and friendly
online delivered in record speed
highly recommended

13. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Easy and quick to order

Easy and quick to order. Delivery was on the date promised. The only thing which would have made it better would have been the ability to add a gift message for the recipient.

7. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Hobgoblin Music

Svar fra Hobgoblin Music

Hello, thank you for your feedback, and for pointing out this issue. Our new website will launch soon, and all the mod-cons will be available, so this will be resolved. In the meantime, customers are extremely welcome to email us to discuss their order - our inbox is manned vigilantly! I appreciate it is very convenient to get all your information across at the checkout though, so I am glad we will be able to offer a fuller checkout experience very soon.

Vurdert til 5 av 5 stjerner

Very happy, thankyou

My harmonica arrived promptly and very securely packaged...very happy with service, Thankyou
Terry

7. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Hobgoblin Music

Svar fra Hobgoblin Music

Thank you for taking the time to leave feedback!

Vurdert til 4 av 5 stjerner

Great company to deal with

Hobgoblin would have to be the easiest and most agreeable company I've dealt with in ages. Get in touch with them and you get prompt replies from actual humans. The obscure musical instrument I ordered from them made it all the way to Aotearoa/New Zealand in about a week, which was pretty impressive.
The only downside to this was that the instrument was poorly set up and entirely unplayable when it arrived and was generally a bit of a disappointment.

25. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Hobgoblin Music

Svar fra Hobgoblin Music

Hello, thank you so much for leaving feedback for us. I know my colleague has been in touch to discuss this instrument with you, and your feedback has been taken on board.

Vurdert til 5 av 5 stjerner

The communication and service was…

The communication and service was great.

I ordered an item that wasn't currently in stock by mistake, and they emailed to make sure I was up-to-date on it's status. When I asked to change for a slightly different instrument they managed to source the type I had ordered and dispatch that to me, as I am pregnant and wanted it before my due date. Very sweet and kind!

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended

Highly recommended! Excellent service and value for money. The Hobgoblin team were very helpful information to help me decide on my mandolin purchase.

7. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

1922 A4 Gibson mandolin

Messaged them to inquire about further details of a vintage 1922 A4 Gibson mandolin they had on their website. The reply said they were selling it for a customer and their representative considered the frets were worn, and he thought it could do with a refret. I responded asking for some photos of the frets, that was two weeks ago and has been totally ignored.

What a service, I hate to think what the customer would make of it, who has trusted them to "sell" it for him/her.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Hobgoblin Music

Svar fra Hobgoblin Music

Dear Earnest,
Thank you for taking the time to leave a review. I've checked with the branch in question, and they have found the reply that was supposed to be sent to you still pending unsent in drafts. We are very sorry for this oversight - the email has now been sent, with our apologies. I've checked the date on the photo in the email you've hopefully recieved today, and it was taken on 12th March. I am not sure why the email did not send.

Hopefully a quick scan of our other reviews here and the reviews specifically of the branch in question on other well known sites will confirm to you that we always aim to offer the best possible customer service, and to put things right if they have gone wrong.

Vurdert til 5 av 5 stjerner

Perfectly Positive

Perfectly Positive - Though I never needed to query Hobgoblin (the product info was thorough; shipping data clear), they made sure to communicate with me throughout the wait until my package arrived. The product is perfect and just what I'd hoped for. I would definitely consider future purchases from Hobgoblin.

22. mars 2025
Anmeldelse skrevet uten oppfordring

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