HMD Global Anmeldelser 

Don't bother i purchased a phone back on the 3rd December and had nothing but issues non stop since i purchased it. firstly the audio on a call 95% of the time sounds digitized more so when in transit. secondly the when on a call on speakerphone the person the other end cannot hear you so very poor microphone when speakerphone is in use and lastly the camera quality is the worst i have experienced it wont focus and the photos are of awful quality. i have contacted HMD and they have told me to do a soft reset and a hard factory reset which didnt make any difference in any way so they now want the phone in for repair considering its only 2 months old and has had these issue from day one. i have told them i cannot be without a phone so they would need to come up with a solution to which they declined and told me basically tough. i have now told them they can have the phone which will be sent to there ceo's office and i will take them to court for the cost of the phone. HMD the concept of there phone is a very good idea basically a phone which you can repair yourself but it is very poorly made and is not worth the hassle

Mon avis sur HMD
Alors pour le coup mon expérience avec le site hmd c'est bien passé j'ai fais deux commande dont une que j'ai annulé parce que j'avais pas rempli le bon code promo, j'ai bien reçu le remboursement le support ma tenu au courant, et j'ai reçu un mail une fois le remboursement Déclencher . L'autre commande réceptionner est conforme à la description sur le site. Merci le support HMD.

I wish I had checked trustpilot before buying a phone from HMD Global ,payed for a new Nokia phone at the beginning of December and still waiting for it to be delivered .Unable to get a refund from them .
Don’t use HMD Global to purchase a phone

The phone itself is great except the crap camera quality and most importantly almost ever app I downloaded from the app store doesn't work on these phones such a let down I honestly cannot recommend this product to anyone, such a let down and a waste of money I feel ripped off

Abysmal, am trying to return a feature phone well within the grace period to be told its being passed to the "concern" team. Since been completely ignored and have to chase yet again. All for a paltry £34.74, which I would write off but now its about principle. One way or the other I will be getting my money back. DO NOT USE...bunch of Charlie Uniform November Tango Sierras

Man bliver så træt

Af at købe produkter som ikke virker

Ekstra træthed melder sig, når man finder ud af at der ikke er nogle svar at hente på hjemmesiden

Bonjour,
Commande jamais livré. Le support me dit et confirme le contraire sans preuve.
Aucun remboursement et une grosse arnaque!
Ne commandez pas sur ce site.

The phone has the Nokia name but that's it it's rubbish the simcard holder fell of could not make a call untill I found it then the back cover won't clip on rubbish really cheap funny thing it's dearer than most others now got ttphone half price ten times better shame on hmd being able to use the Nokia name to kid people noticed reviews says it's good noticed they all used it for a few days not forever so do not take any notice of them

They sell their products in my country (Canada) but if it requires service after warranty (which isn't very good) there is no way of getting it repaired. Their 'support' gets you no where. They don't stand behind their products. Eventually they just ignore you.

Unbelievably AWFUL - simply DREADFUL
It beggars belief how a company can be this bad. EVASIVE, UNHELPFUL, TOTAL LACK OF INTEREST, AI GENERATED CORPORATE 'BS' RESPONSE, FAILURE TO ANSWER DIRECT QUESTIONS the list goes on and on and on! About 6 weeks to collect, supposedly repair and then loose the phone. Sending it by air to Romania is hardly environmentally friendly! Only sorted it out when I started Court proceedings.

Zo langzaam als een baksteen; dat is de beste omschrijving voor een HMD / NOKIA Telefoon
De dumbphones zijn redelijk betrouwbaar, de smartphones zijn ronduit slecht
Veel te langzaam en de camera is alleen bruikbaar in ideale omstandigheden

Ich versuche jetzt schon seit zwei Wochen einen Reparaturauftrag im Gewährleistungszeitraum zu vereinbaren. Es geht einfach nicht.
Die sind nicht mal in der Lage die bisherige Korrespondenz als Basis zu verwenden. Anhand der Mailadresse sollte doch ein Kommunikationsprotokoll vorhanden sein.

SUPPORT IS VERY FRUSTRATING..THEY GIVE VAGUE ANSWERS AND RANDOM LINKS INSTEAD OF STRAIGHT ANSWERS...NOWHERE ON THEIR WEBSITE DOES IT SAY THEY DO NOT SHIP TO N.IRELAND ...ASKED THEM 3 TIMES TO CONFIRM WHY MY POSTCODE NOT RECOGNISED AT CHECKOUT AND TO CONFIRM IF THEY SHIP TO N.IRELAND..THEY DO NOT EVEN KNOW THEMSELVES..JOKE OF A COMPANY.GAVE ME WRONG INFORMATION ON THE PHONE TOO.

Please read reviews before considering any purchase from this company, it is not UK based and next day shipping is a joke, trying to get a refund for a phone that was never shipped, I only wish that I had checked Trustpilot before I ordered.
AVOID AVOID AVOID

Do not buy anything at HMD, the worst customer service. My phone got destroyed during transport, I have contacted them at least 5 times and everyone just keeps on lying to me that they will contact me. I still have not heard anything from anyone at HMD.

Verkaufen gern, Service ist ein Fremdwort. 6 Wochen vor Ablauf der Garantie war mein Nokia x30 5G defekt. Ein Schelm wer arges denkt dabei( hat es nicht ganz mit der Obsoleszenz geklappt?). Also Handy eingeschickt. Nach Aussage von HMD GLOBAL sollte es nach max 10 Tagen wieder zurück sein. Nach 14 Tagen habe ich dann eine Statusanfrage gestellt, mit Angabe aller Daten und mich gefreut das schon am nächsten Tag eine Antwort zurückkam, leider nur die Aufforderung meine Daten noch einmal zu senden. Eine Stunde nach Erhalt erledigt. HMD hatte 4 Tage später immer noch nicht reagiert. ich bin gespannt wie oder ob sie auf die erneute Aufforderung reagieren

ARNAQUE ! SAV INTERMINABLE
Renvoyé le 25 juillet 2024 mon Nokia XR21 sous garantie chez eux, je me bats tous les jours, avec leur hotline, pour avoir des nouvelles de retour de mon smartphone. Ils sont incapables de m'indiquer quoi que ce soit ! Toujours les mêmes phrases types. Des ROBOTS INCOMPETENTS.
C'est vraiement le pot de terre contre le pot de fer !!!
Plus jamais NOKIA.
Petit conseil : le prochaine achat se fera dans un magasin proche de chez moi ( si toutefois ça tourne mal, je saurai sur qui frapper)

How did a brand like Nokia team up with such a bad reseller?? It's a disaster, impossible to get someone online, order placed AND collected on August 20, today is September 6, still no delivery, on the DHL website, tracking stops on August 22. What a shame for Nokia.
Honestly, don't waste your time with such a bad seller!

Tablet developed a fault within a month of delivery, returned to them 6 weeks ago, no repair, HMD no longer replying to emails............. Feels a lot like fraud

HMD gecontacteerd na problemen met de batterij, laad snel af. Ik heb nu 5 emails gestuurd en er is nog geen oplossing. De link om een reparatie formulier aan te vragen werkt niet, na klacht daarover kreeg ik een email terug dat ze mijn bijlage niet kunnen openen. Een link die niet werkt is toch duidelijk genoeg lijkt me. Dit bedrijf wil het niet snappen. Alsnog een email gekregen, de link werkte niet omdat er werkzaamheden aan plaatsvonden. Na veel proberen lukte het na 3 dagen inderdaad. De mail moest ik wel even vertalen want werd in het zweeds verstuurd! Ik heb er absoluut geen vertrouwen in dat deze mensen iets kunnen maken en waarschijnlijk heb ik helemaal geen telefoon meer als ik hem opstuur.
Aardige meneer bij gsm shop in Den Bosch adviseerde me gewoon een nieuwe telefoon te kopen. Is een bekend probleem (niet de batterij vervangen), het probleem wordt door hmd niet erkend. Reparatie is duur, rond €200,- dat is de telefoon niet meer waard. Ik heb de telefoon op de kop af 3 jaar gehad. Gaf vorig jaar de eerste problemen.
HMD heeft helemaal niets gedaan aan een oplossing. Klacht ingediend en aangegeven dat zij de rekening van de reparatie moeten betalen. Dit is diep triest. Nooit bij HMD een telefoon kopen is mijn advies.