Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my deal... Vis mer
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
5174 W Waco Dr, 76710, Waco, Texas, USA
- (254) 754-1869
Your Car Rental Deals, News & Offers
4,3
Enestående
9 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick fast and accurate
7. oktober 2026
Steven and the young guy who helped me
Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but these guys did great. I don't normally respond to surveys, but the service was so good, that I decided to make an exception. Thank you!
6. oktober 2026
Top notch customer service
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my dealership was uncertain about a loaner and whether my vehicle would be finished within a certain time! They were even willing to allow me to drop off the vehicle at my dealership and they would come get it (even though I came into their main office to do the paperwork).
Pros: Parking, Car Availability, Cleanliness, Decent pricing, CUSTOMER SERVICE!!!
Cons: Location compared to where car lots are located in the city
30. september 2026
We always use this location because…
We always use this location because service is always top-notch!! Steven and his staff always take care of us and go above and beyond!!
30. september 2026
Steven is the best!
Unfortunately, I rented a car that had a heavy smoke smell. Steven fixed the problem immediately. He is the best!
22. september 2026
I highly value the service provided at…
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking for whenever I visit.
18. september 2026
Great customer service
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
12. september 2026
Stephen and his entire staff are awesome!
Stephen and his entire staff have provided me exceptional customer service and treated me like family each and every time I rent a car from this Hertz location in Waco. They really know how to take care of their customers and keep them coming back! They know I will always rent from them when I need a car!
28. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.