Had a few bad experiences there recently with other managers. As a platin M member, I expect a certain level of service and they fell short recently. But this time, JJ was there and she took of everyt... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
MIA is famous for an extreme lack of available vehicles in the Presidents Circle line. I have been there when there was NONE and I have been there when there was 6 but two were locked and another had... Vis mer
Buenos dias. Deseo expresar mi agradecimiento a Hertz por su colaboracion en la solucion de un inconveniente que tuvimos con el automovil que rentamos hace unos dias. Especialmente quiero mencionar... Vis mer
Booking was fairly simple..cost competitive, final statement was accurate..except for the $19 CONVENIENCE Fee for the tolls! Our sum total of actual tolls were $9.00!.. if they can't get you by push... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
3900 Nw 25th St Suite 410, 33142, Miami, Florida, USA
- (305) 871-0300
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Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything went well
Everything went well. Quick and easy pick up and return. No issues.
I did not like that they asked me the…
I did not like that they asked me the same questions I already answered when I rented the car online.
MIA Not So Good
MIA is famous for an extreme lack of available vehicles in the Presidents Circle line. I have been there when there was NONE and I have been there when there was 6 but two were locked and another had a yellow note on the window that there were no keys. Most of the time there are many suitable cars on the next line. When I asked for one of them, I was told they were being saved for tomorrow. So they inconvenience their good customers today for one-off customers tomorrow.
Very much unfortunate that the car was dirty amd with cigarette smell
Very much unfortunate that the car was smelling of cigarette. Due to a late arrival and rush to get to a personal appointment, we didn’t have time to get a different car. Yes it was my decision, but it’s unacceptable to have a unit on those conditions.
Great!!!!!
Simple painless transaction. Clean vehicle.
Simple painless transaction. Went straight to my clean vehicle.
Great vehicle
Great vehicle, easy pick-up and return. And appreciate the gold status and pricing x
Ivan at the pick up location has 0…
Ivan at the pick up location has 0 customer service skills,mad MAD because i checked in previously and asked him a question and proceeded to insist that by me checking in i was taking his job... dude doesnt need to be working in an airport or near one or with people
Had a few bad experiences there…
Had a few bad experiences there recently with other managers. As a platin M member, I expect a certain level of service and they fell short recently. But this time, JJ was there and she took of everything to my satisfaction. She’s amazing!
I was able to book my car then change…
I was able to book my car then change it with relative ease. I arrived at airport and bypassed counter and directly went and chose my car from a group without any fuss.
Good president's club car selection
Good president's club car selection. The car was dirty, though, with fresh bubble gum by the gas pedal and sand over the back seats...so it was hardly or NOT CLEANED.
Hertz Gold+
We did not have to wait at the counter to pick up our car this time. We joined Hertz Gold+ and our car was waiting in the parking area. Super easy pick up!
Very smooth process for pick up and…
Very smooth process for pick up and return as a gold plus member
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







