I was a little early arriving but my car was ready and they offered me a complimentary upgrade. The upgrade was fine but it was too large a vehicle for my situation and I asked for a sedan. They immed... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service and car selections. The booth is also very convenient for Gold Members. Every agent greets you with a smile and is very professional. They resolve any concerns in an efficie... Vis mer
I RENTED A SUV WITH SOME DAMAGE AND WAS DOCUMENTED BEFORE I TOOK IT OUT LOT AND NOW THEY ARE TRYING TO MAKE ME RESPONSABLE!! I TOLD THE GUY AT OFFICE AND HE SAID IS ALL DOCUMENTED!! SO???????
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacti... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
4100 Donald Douglas Dr, 90808, Long Beach, California, USA
- (562) 420-2444
Your Car Rental Deals, News & Offers
3,9
Bra
13 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
East pickup at LGB!
I was a little early arriving but my car was ready and they offered me a complimentary upgrade. The upgrade was fine but it was too large a vehicle for my situation and I asked for a sedan. They immediately changed my reservation for a car that fit my needs. The gentleman at the Gold Booth at LGB was very helpful, but I didn’t catch his name.
1. september 2026
You always pay more at the end of your…
You always pay more at the end of your rental than what is advertised!
31. august 2026
I RENTED A SUV WITH SOME DAMAGE AND WAS…
I RENTED A SUV WITH SOME DAMAGE AND WAS DOCUMENTED BEFORE I TOOK IT OUT LOT AND NOW THEY ARE TRYING TO MAKE ME RESPONSABLE!! I TOLD THE GUY AT OFFICE AND HE SAID IS ALL DOCUMENTED!! SO???????
31. august 2026
Although the facility to rent the cars…
Although the facility to rent the cars at the Long Beach Airport is inconveniently small and crowded
the staff is excellent
28. august 2026
Excellent Customer Service
Excellent customer service and car selections. The booth is also very convenient for Gold Members. Every agent greets you with a smile and is very professional. They resolve any concerns in an efficient manner. I appreciate Chris, Quita, Angel and all of the other staff members that work so hard to provide excellence.
25. august 2026
Great experience
Everything was perfect. Pickup is smooth as is drop off. We had an upgrade which we both really appreciated and the car was in great condition.
24. august 2026
Sixt is out performing Hertz in quality…
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacting my price paid and having to start a new reservation. Why do your cars have basic or standard features versus additional or common upgraded features?
5. juli 2026
Polite and helpful people
Polite and helpful people, easy pick up and drop off. Great overall experience
3. juli 2026
It is hard to get in touch with Hertz…
It is hard to get in touch with Hertz customer support
27. juni 2026
Their are friendly and helpful
Their are friendly and helpful. I will continue to use Hertz on my next visit. Thank you for the kind service.
29. juni 2026
The staff was very friendly
The staff was very friendly, professional and efficient. I do wish there were a better variety of cars to choose from.
25. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.