Daniel and Blain (probably wrong name) were wonderful. I had been to 2 other rental car agencies that day and they came through. It was difficult accessing the office, as it's in a secure office build... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
With the discount I got a very good price on the rental the wait wasn’t so bad and the customer service were nice..
No cars for an hour and a half. Talked smack about customers as being inpatient. Many lies were a flying. I must have been on Candid Camera. A video on how not to handle customer service.
Very helpful at counter. Friendly went above and beyond. Car was not clean
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
1701 E 12th St, 44114, Cleveland, Ohio, USA
- (216) 685-1790
Your Car Rental Deals, News & Offers
3,4
Middels
10 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No cars for an hour and a half
No cars for an hour and a half. Talked smack about customers as being inpatient. Many lies were a flying. I must have been on Candid Camera. A video on how not to handle customer service.
13. oktober 2026
Very helpful at counter
Very helpful at counter. Friendly went above and beyond. Car was not clean
28. september 2026
Kind but facility and vehicle dirty
The representative was kind and helpful. However, the facility was in a locked building with no clear signage for access, hertz office was dirty and the vehicle we were offered was not cleaned, smelled like cigarette smoke, was missing the spare tire, and had broken antenna. I felt pressured to take the vehicle and it appeared I would be waiting at least another hour to get a different vehicle.
25. september 2026
The discount was great made the car affordable.
With the discount I got a very good price on the rental the wait wasn’t so bad and the customer service were nice..
19. september 2026
By far the worst experience I've ever…
By far the worst experience I've ever had with a car rental agency.
12. september 2026
Two things
Two things. One, pickup took about an hour because they didn’t have any cleaned cars. They had to wash it before I could have it. Two, When they gave it to me the tank wasn’t full. He said he would mark it in the system and that I just had to return it at the same level. I returned it with as much gas as it had when I got it but still got charged $17 because it wasn’t full. (1 gallon low.)
4. september 2026
Daniel and Blain (probably wrong name)…
Daniel and Blain (probably wrong name) were wonderful. I had been to 2 other rental car agencies that day and they came through. It was difficult accessing the office, as it's in a secure office building downtown and instructions never worked the times we tried them.
27. august 2026
Great Employees that are also exceptionally good people
Exceptional employees. The entire staff are all fantastic!!!!
24. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.