Healthharmonie Anmeldelser 

Prior to my appointment it was very difficult to get hold of anyone to make or change appointment. There were three people in the clinc room for my appointment with no explanation as to who and why so many people. I was sent two separate appointment letters for a week apart. Had to prompt clinician to check skin on my head where original melanoma was. Overall didn't put me at ease and very little confidence in service. Will be seriously consider options before attending further appointments.

I had an appointment for dermatology to review my skin condition and possibly get put on a better medication. I travelled over an hour away for an appointment with a baby when I also do not drive to be told that they are no longer referring me through healthharmonie as they cannot prescribe medication to my city. This could have been told to me over a telephone appointment rather than making me travel with a baby for absolutely no reason.

I had an appointment in October 2025 and it's now march 2026, I have not had any follow up appointment or updates on what my results were from a scan.

Poor. Compared to the last NHS dermatologist. Rang me, missed the call during work, tried ringing back on hold , didnt get through. Absolute shambles.

The only criticism I had was how difficult it is to cancel an appointment. You ring the number but you join a queue and it takes far too long. Surely it must be possible to do this online? would certainly benefit both parties. Overall though it went smoothly. Staff were very professional and was seen on time

I recently attended for a hysteroscopy which I had been dreading due to a previous bad experience at an NHS hospital. This experience could not have been more different. I was greeted by Zafiena who was lovely and put me at ease. She also kept me occupied during the procedure which was carried out by Dr Kodampur and Nurse Fran both of whom were gentle, professional and reassuring. If I have to have further procedures I will definitely be requesting Healthharmonie.

I was referred by my GP via a 2WW to Health Harmonie and was seen within days to have images taken of 2 lesions. Tania who did the imaging was very knowledgeable regarding the process and extremely caring, sympathetic and welcoming and made me feel at ease. She explained the process and reassured me massively. The images of my lesions were reviewed by a Dermatologist and again, within days I was booked for surgical removal of the lesions; I received a warm welcome from Mr Sabri the Plastic Surgeon and Lydia the Nurse. I was treated with respect and dignity and was kept informed throughout. Mr Sabri put me at ease by explaining every step and the Nurse Lydia reassured me during the procedure making me feel safe and looked after. I am now 4 days post op and am recovering well. Thank you Tania, Lydia and Mr Sabri!

My wife has been messed about. She’s has skin cancer and has been waiting since January for treatment

HH minds ADHD RtC service is awful, it took months to go from diagnosis to titration (and i already had an ADHD diagnosis to start with!) I am put with a different person for every appointment and they're always at least 10 minutes late, I have to explain everything to them again as they havent met me before or read any of the notes on the system, the link they send you to rebook your appointment goes to an error 404 (which they auto book for you often during the work day so i always have to email about it,) the medication monitoring form Im apparently supposed to fill in every week was only sent to me 3 weeks after I'd started medication.... I could go on, but suffice it to say i will not be recommending HH minds to anyone seeking ADHD care. They are downright negligent.

Pathetic service provided by the person who allocate the referral booking appointment. Health Harmonie sent me to surgery where they did not have the equipment to suck out the wax from his ear the built was so much that it had to be done via ENT specialist. Initially referral was made via my GP and from there it all went pear shaped after reaching the suggested place Health Harmonie! had provided us with (letter with date and location)
We travelled early morning via bus and after an hour reaching this surgery was told we were sent by mistake and admitted they keep getting patients sent to them by mistake. I had asked the question why this on going but did not receive a genuine response. I said I will be complaining and was given a telephone number and surprisingly no one answers!
Now they asked me take him to another place on the same day but was all 2hrs away. I was not driving so again was on the public transport!
Question if they knew this was happening why not put a stop to it and give telephone number to speak with someone
How disgraceful! I found the whole experience totally unacceptable

2h on the line to get in touch with someone is a joke! How can I get in touch with you? I need to speak about my upcoming appointment.

I called today for a diagnosis report and spoke to a very polite and uplifting lady called Charlotte. Exceptional customer service very patient and kind whej dealing with me.
Thank you Charlotte x

I have been trying to contact this company for three days now, waiting 30 minutes each time last week, being told I was 12th in the queue, the number didn’t decrease, so I disconnected the call on each three occasions.
This morning at 8.00am prompt, I called and was told I was next in line. I was then held for 1 hour and 40 minutes!! and had to disconnect the call after this time, as I had an appointment elsewhere to attend.
Extremely frustrating 😢

I thought it was a good place to go as I’ve not been there before!

I was referred via my GP after optician sight test. All text information clear and concise, and after 2 appointments in 5 weeks, I am really happy with the friendliness of staff, and explanation of my eye condition and the way forward with 6 monthly appointments. I cannot fault the customer service, appointments have run on time - so pleased my eyecare is in the hands of HealthHarmonie in Huthwaite.

I have been discharged despite not having a clear understanding of my test results or the next steps. My notes have not been written down correctly despite having a discussion regarding surgery. I have had to chase all appointments and results at every stage.

Avoid. They will not take a NHS patient with a more complicated case. The staff will not be interested in you, unless you insist for an actual consultation, for which you were asked to come. Disregarded. You will be lied saying that the rules don't allow it, despite the same thing can be done in private. Cash of money for a GP refferal. Awful. Time lost for nothing.

From 3 appointments Im afraid my experiences have all been very poor. Lack of interest at the start and no explanations or advice thereafter. In addition and to top it off, an appointment made for a biopsy which should have been for light treatment. The appointment has been rearranged albeit meaning a further two week delay in receiving the nesseccery treatment. I have to say all of this doesn't exactly instill confidence in the professional competency of the service at all.

Absolute rubbish service!

They booked me an eye appointment after a year which was unsuitable and then messaged me to say I need to rearrange within 48 hours or they will discharge me! I have been waiting for a call back for 2 days now, I even waited 50 mins on hold and when I was 1st in queue they hung up on me!! What service is this?! No wonder the NHS is in a mess as they outsource services to such clowns!

Excellent dermatology service in Worcestershire