Headmasters Anmeldelser 

I have had mixed experience, in the past. But my most recent appointment at the Fulham branch, surpassed my expectation. The stylist Bailey, loves their job and you can see how well he does it. I was very happy with the outcome. thank you!

Headmasters. Bromley Market Square. Louise. Brilliant. Did exactly what I wanted.

Always used Headmasters with varying experiences,Was reluctant to return , but so glad I did , Bethany in fulham branch was amazing , I left relaxed happy & loved my hair ,Also for 1st time spent less than expected usually I always come out being hit with hidden extras , I braced myself for the bill & got a cherry on top of my wonderful Sundae .Amazing Now I won’t go anywhere else . Bethany Saved headmasters for me .i was One visit away from going to Toni & Guy instead . ( Also a huge plus my hair is wild & thick & intimidates most bc of its texture she was no phased & tamed it beautifully like the pro she is . ) Tight curls with a frizz was light work for Bethany .

Headmasters Crystal Palace !! Had my colour done there yesterday and it was gorgeous, my hairs v thick and it meant the stylist ran into a boys haircut , she called them 2 hours before once she’d seen my hair thickness to see if they could come in later, I felt bad for her.
But my hair was simply gorgeous !! Thank you perin !!

Absolutely awful from Headmasters in Crystal Palace booking my son in for a hair cut for the following day to then call us the next day, 2 hours before and cancel the appointment. This is clearly because a full price hair cut for an adult has been booked in which generates more income. We called up to discus this and hopefully get the same appointment for the same time but got absolutely nowhere.

Update 18.04.2026. Still no response from Headmasters despite calling the Weybridge store and emailing customer services.
I visited Headmasters Weybridge for semi-permanent hair colour which I have had twice before. I have been bringing my children to this salon for nearly a decade.
When I arrived, I was 8 minutes late due to partial road closures in town. I called and advised of this. When I arrived I was made to feel very rushed. I wasn't consulted about what I wanted to have done - the stylist Laura just said she would mix the colour the same as last time. She called someone over to start putting the colour on the other half of my head as she was very stressed and rushed. There was no conversation, no offering me a drink - it was awful. A lot of product was going on my skin and on the black cape. I was then left to wait for the colour to develop. No-one checked on me during this time.
When I was called over to the basin, the young lady washing hair was very rough. I told her my head was feeling sensitive and to please use cold water only. She scalded me with hot water. I kept asking her to put it colder and that my head was burning. She then tried to give me a head massage with her very long nails and I jumped up from the chair. I said to her my head was really painful and I had asked her to be as gentle as possible. I explained that I was concerned as I had said that my head was burning. Another person at the basin then said your face and neck are really red. You are having a reaction. This was very alarming to me and I was getting very worried. They still had not called Laura, who had actually put the colour on. Two of the senior stylists Enzo and Jo started talking about how they preferred sweeping the floor to constantly having to make conversation with customers. This was all just hugely unprofessional. I would not expect this kind of conversation to be had in front of clients on a Friday afternoon when they were standing 3 metres apart. I was having a terrible reaction, really upset and concerned and no-one was helping me. The young girl just kept saying you are having a reaction, you can't have colour again. This is appalling. They were saying that I could have a reaction for any reason, it's not their fault. Why not see if if your client is okay before trying to defend your business? I eventually stood up and asked if I could leave. I went to the front desk, they told me how much to pay and let me leave. No instructions for after care, nothing. No-one has called me from the salon since then to check up on me. I think this is the most appalling way to treat a customer. No concern, no care at all. I will never be returning for myself or my children. I have called the salon and out of my 3 visits since June there are only notes made for 1 of the visits. Despite the manager saying notes should be made at each visit. I believe the wrong hair colour was used on my head in January due to the rush Laura was in and that is why I had a reaction. I can only use semi-permanent hair colour and I believe permanent was used instead.

Edit - I raised a complaint on Headmasters website and this has been ignored. The manager of Weybridge Headmasters has said she will look into this and get back to me. However I have yet to hear back.
26/03/26 - still no response from Headmasters Weybridge or Headmasters customer service

Alexis was great - she made me feel better than I had been feeling about my thinning her. She gave good advice and was very patient and open with seeing how I felt as I went along. I was given a lovely head massage after the wash and fully considered on every step. I did feel when I got home I went too short as I can't fully tie it up which I told Alexis I wanted to do but I won't fault her for this as at the end of the day it was my decision! Very professional pleasant experience overall

Richmond, Surrey branch have the most loveliest hairdresser found in a long time, Peggy is a skilled stylist & colour technician who listened to my requirements from start to finish and also advised on how to correct over time the appalling cut recently given at another hairdressers locally . I’ll be back very soon for my next session with Peggy and can’t thank her enough for repairing the damage done .

March 7th. I telephoned Richmond Salon to make an inquiry regarding best stylist for short,fine hair cut.
I found a lady called Charley who answered my call unhelpful, almost hostile. Despite my descriptions of my hair length Charley was unable to help with my inquiry.

Always a great experience at Headmasters Hammersmith. Friendly, efficient. Great results always ❤️

I feel the service by this particular hairdresser especially Soho, Ellis the senior consultant is quiet vile and rude to clients, her poor timing keeping between appointments and aggressive tone when questioned, to then have the audacity too continue this rude and shocking behaviour, has fully shown Ellis to be quiet performative and entitled to treat clients this way and present headmaster's and their bullying tactics to be their reputation.

I went to headmasters soho branch and the stylist I was booked in with Alice sent me away after I waited 45mins for my appointment. I understand she was busy and she asked me to wait so I did as I use her on a regular basis. However, she refused to cut my hair in an unprofessional manner and she was very aggressive.
I will not be using Ellis again and I will be taking this up to the head branch and I hope they will take this matter as a priority and will take this up with the stylist concerned. Terrible service and I am extremely disappointed especially as I have used her for the last 5 years.

i absolutely love going to get my hair done here,love the way olivia does my hair! took me so long to find a hairdresser to cut my hair the way i want it. always being offered tea/coffee. lovely and friendly staff :)

Amber was warm, friendly and professional. She gave me a great hair wash, cut and style. She got the balance just write with being chatty and taking an interest in my life, whilst also not overdoing it. Thank you Amber!

As ever an amazing experience at Headmasters, Orpington. I left feeling very happy with both the cut and colour. Gina is a star and really helps with the process as well as next steps, thank you!☺️

Ernesta has done my hair about 4 times now. . Is always exactly what I ask for , she’s really nice and I’m always made to feel super comfortable there .

Really happy with my new hair style! First time I have gone short in a long time. Armonda knew instinctively how to style my hair to suit my face and gave me excellent advice on how to care for the new style and tie it off my face. Thank you!

I’ve been going to Vanessa at Wimbledon broadway for nearly three years now. Thankyou for making my hair colour look stunning yesterday

I had my hair cut into a short bob and the hairdresser Cheyenne was so careful and attentive . She took her time to get it just right and paid my hair lots of attention. I love it thank you I would visit again for sure

My 13 year old daughter came in for a cut and blow dry with Harriet at Wimbledon Broadway yesterday and had such a positive experience I had to review.

She told me how lovely and kind everyone had been and that she’d really enjoyed it. She was delighted with her hair which is thick and curly and she finds quite difficult to manage. Harriet had not only done a great job of cutting it well and straightening it (no mean feat due to the volume and thickness), she had done it respectfully and with a smile.

I will not hesitate to tell everyone about your wonderful service.

This was in direct contrast to previous terrible experience at Rush where they were incredibly rude and rough, criticised her hair and left her feeling extremely upset.

Thank you very much to Harriet and the whole team. I cannot tell you how much of a positive impact it had on a teenager.