HATS Group Ltd Anmeldelser 

1 022
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My husband was transported back home from the hospital by Georgina and Mark (if I can recall, sorry). They were extremely pleasant and helpful, and made my husband feel comfortable and safe. Thank yo... Vis mer

Vurdert til 5 av 5 stjerner

Always had a great experience with the transportation service provided by gosh. A personal experience with all the members of the team specially with sadiya. She knows my niece personally and alw... Vis mer

Vurdert til 5 av 5 stjerner

I was transferred from Kingston Hospital last night ( Saturday) by two lovely attentive crews members called Mahad and Daniel (who drove carefully of course!) Can I just say that they were both so wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ronnie and Emily were kind, caring and treated my bedbound husband, who is in a lot of pain, with respect. He needed to travel several times from one hospital to another during his hospital stay... Vis mer

Informasjon om virksomheten

  1. Transport

Skrevet av virksomheten

HATS Group are a leading provider of specialist transport services for the NHS and Local Authorities across England and Wales.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 022)

286 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Many Thanks to Sabrina and Ahmed we had…

Many Thanks to Sabrina and Ahmed we had a very smooth drive and on time for our appointment.

18. november 2025
Anmeldelse skrevet uten oppfordring
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Good morning Ayaan,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Caring and compassionate

Shoheb and Javon treated my Nan with such compassion and care.

13. november 2025
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Good morning Fiona,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Had a lovely gentleman called Jason who…

Had a lovely gentleman called Jason who was extremely helpful and a good communicator journey was very pleasant and he was very knowledgeable

17. november 2025
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Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Had a lovely journey from Norwich to…

Had a lovely journey from Norwich to London and back again the driver was ash what a lovely man brilliant driver would recommend to everyone long distances

13. november 2025
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Good morning Casey,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Wonderful driver, great service 👏

David picked us up early for Great Ormond Street Hospital. My daughter has complex needs but he made her comfortable. He was professional, very friendly and kind. This transport service provided by Hats group has been a lifesaver for us so many times. All the other drivers we've had in the past have been so great as well, I remember Craig too. Thank you so much for what you're all doing. God bless you all

10. november 2025
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Good morning Esther,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Now HATS what I call a great service

After weeks of not having transport to take my severely disabled son to his school which is provided by the council, it started to become a real issue as my sons dad had to do the back and forth, twice a day.
Eventually after many emails and conversations with the manager of transport they had arranged for 2 men from the HATS GROUP to escort my son in one of the ambulances that was provided. On the first day of arrival and meeting Errol and Shaq for the first time I was very much impressed. They were punctual and very polite. They waited patiently as the carers was putting my son in his wheelchair. During this time they went over the check points for my son. I also had light conversation with them which definitely broke down any barriers I may have had. Errol and Shaq are very professional and take their job very seriously which is needed for the jobs they do. They both work very well together which is pleasant to see. They dynamic duo, the driver and escort, Errol and Shaq are a God send. I couldn't have asked for a better pair to escort my son to and from school as its not easy due to the many different conditions my son suffer from. I can't thank them enough for all their hard work and efforts that the put in each day. Thank you both. The anxiety I used to feel when my son was in the care of those taking him to and from school has completely gone as I know that my son is in great care.

22. september 2025
Anmeldelse skrevet uten oppfordring
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Good afternoon,

Thank you so much for your lovely message. It’s wonderful to hear how happy you are with the support your son is receiving. I’m so pleased that Errol and Shaq have made such a positive difference for you and your family.

I’ve passed your feedback on to both of them, and they were over the moon to read it. They’ll also be receiving a little something from us to say thank you for the brilliant work they’re doing.

Your kind words mean a lot to all of us. Thank you again for taking the time to share them.

All the best,

Jo

Vurdert til 5 av 5 stjerner

A big thank you to Millie at HATS

A huge thank you to Millie and the two drivers from HATS who picked my 91 year old mother up from her nursing home and drove her back again following an appointment at Hillingdon Hospital. In particular, I would like to commend Millie for her amazing kindness, patience and sense of humour in helping my mother both at the hospital and in the HATS ambulance. She made a very difficult experience much more bearable and really went above and beyond her duties in taking care of an elderly and confused lady. Many thanks!

5. november 2025
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Good afternoon Helen,

Thank you so much for your lovely review. I’m so pleased to hear that your mother was well cared for and that Millie helped make the experience easier for you both.

I’ve shared your message with Millie and the drivers, and they were all delighted to read it. Millie will also be receiving a little something from us to say thank you for her kindness and great work.

Your thoughtful words mean a lot. Thank you again for taking the time to share them.

Best wishes

Jo

Vurdert til 5 av 5 stjerner

Such a wonderful person

Such a wonderful person. We had such lovely chats getting to the hospital. He is a good driver.

11. november 2025
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Good afternoon Anu,

Thank you for sharing your kind words! I’ve passed your comments on to the team. We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Mark and Jess bought.my mother in law…

Mark and Jess bought.my mother in law home from hospital. They were very attentive and kind. They didnt do anything without asking first. They were smartly dressed a credit to the company.

10. november 2025
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Good afternoon Lynda,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,

Jo

Vurdert til 5 av 5 stjerner

Good service

I would like to thank Ashraf the driver from GOSH Transportation team very helpful and calm.

11. november 2025
Anmeldelse skrevet uten oppfordring
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Good afternoon Ibrahim,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Joanne and Adam… What superb service…

Joanne and Adam… What superb service from these genuinely lovely people who transported my Mum this morning from PRUH to respite home.
Thank you sooo much for such kindness and care.

8. november 2025
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Good morning Chris,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Jo and adam the happy duo

Jo and Adam picked myself and resident up this morning for 9.30 appointment how wonderful are these two people got us in and seen and back by 10.30 they were such a happy duo absolute pleasure to be in there company well done guys

7. november 2025
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Good morning Susan,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Caring and Professional Hospital Transport…

Mark and Jess were very professional and caring. They made sure my 90 year old mother arrived home safely from Hillingdon hospital and didn't leave until she was fully settled. I am very grateful for their service.

3. november 2025
Anmeldelse skrevet uten oppfordring
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Good morning Judith,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Very helpful drivers

I was taken to and from the hospital today by Errol and Shaq. The ride was accommodating and I they helped me to and from the vehicle. Very helpful and polite and contributed to a stress free journey to the hospital

5. november 2025
Anmeldelse skrevet uten oppfordring
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Good morning Lorraine,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Excellent service from the HATs team Croydon

I want to say a huge thank you to Micheal and Derek from the HATs team, at Croydon University Hospital, for the excellent & caring way they looked after my Mum recently. Mum who has dementia was taken to A&E after taking a fall and was very anxious and scared throughout her stay. Once she was discharged the HATs team took over. Micheal & Derek were so sensitive to Mum's needs and made her feel so at ease on her journey back to the care home that they had her smiling and chatting with them throughout the journey. What a brilliant team!

22. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Caroline,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Thank you for the caring service…

Thank you for the caring service provided from Hillingdon hospital to Northwick park Hospital transport for my husband Michael. Mark and Jess on early hours of Sunday 2.11.2025. Very grateful for great service.

2. november 2025
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Good morning Mary,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Amazing service provided by JQ in…

Amazing service provided by JQ in co-ordinating multiple urgent complex journeys, allowing the smooth running of the hospital. Thank you!

19. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Hannah,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Driver and technicians were timely…

Driver and technicians were timely considerate and polite. Journey was long but comfortable.

30. oktober 2025
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Good morning Pidange,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Had transport today to PRUH with Adam…

Had transport today to PRUH with Adam and Joanne what a great experience very professional and helpful

30. oktober 2025
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Good morning Chas,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Great driver Maggie

Our driver Maggie was great in taking us home from the Great Ormond Street hospital and considerate to our sons needs as he's autistic. Thank you 😊

28. oktober 2025
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Good morning Kiran,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

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