HATS Group Ltd Anmeldelser 

1 022
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My husband was transported back home from the hospital by Georgina and Mark (if I can recall, sorry). They were extremely pleasant and helpful, and made my husband feel comfortable and safe. Thank yo... Vis mer

Vurdert til 5 av 5 stjerner

Always had a great experience with the transportation service provided by gosh. A personal experience with all the members of the team specially with sadiya. She knows my niece personally and alw... Vis mer

Vurdert til 5 av 5 stjerner

I was transferred from Kingston Hospital last night ( Saturday) by two lovely attentive crews members called Mahad and Daniel (who drove carefully of course!) Can I just say that they were both so wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ronnie and Emily were kind, caring and treated my bedbound husband, who is in a lot of pain, with respect. He needed to travel several times from one hospital to another during his hospital stay... Vis mer

Informasjon om virksomheten

  1. Transport

Skrevet av virksomheten

HATS Group are a leading provider of specialist transport services for the NHS and Local Authorities across England and Wales.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 022)

286 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service
The driver Ash was great

28. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Samie,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

A nice experience

Mark and Jess were patient, friendly and professional
I felt I was in very good hands.
Thank you
John

27. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning John,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Sabina was great

Sabina was great

28. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Alison,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Ahmed and Sabrina were so kind and…

Ahmed and Sabrina were so kind and helpful to us every single journey with them

28. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Mrs Cole,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Gary collected me this morning very…

Gary collected me this morning very lovely polite helped me onboard guaranteed I was buckled in safe wonderful member of the team. Then Gary and lee brought me home gave me assurance on and off.i felt safe and cared for on my journey to and from lewisham hospital thanks guys God bless 💜

27. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Samantha,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Mark & Jess were very Kind

Mark & Jess were very Kind, polite & efficient.

11. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Gaynor,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Amazing staff

Ths staff are friendly and treat you with respect

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Gifty,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Neshai Sanchez home/school drivers

I would like to take a moment to recognize Shaq and Errol for the wonderful energy and professionalism they bring every morning. They always create a cheerful and welcoming atmosphere that sets a positive tone for both me and my daughter, Neshai, at the start of our day. Their kindness, reliability, and upbeat attitude make the school run something we genuinely look forward to. We truly appreciate their efforts and the joy they bring to our mornings, Neshai has taken a shine to both of them which is usually quite a challenge when meeting new people, and we look forward to working with them after half term

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Kayla,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Kevin Williams is an excellent…

Kevin Williams is an excellent transport driver who consistently demonstrates great professionalism and care. He is very good with people and has a calm, reassuring manner that patients truly appreciate. Kevin is caring, supportive, and always goes above and beyond to ensure patients feel comfortable and safe during their journeys. His dedication and kindness make him a real asset to the team.
Thanks for the lovely Journey
Mrs L Brown

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Louisa,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 1 av 5 stjerner

Total disorganisation

I don’t know what the problem is with this company. I am a patient at Thamesmead Kidney unit. I live about 10 minutes away from the unit but it’s the transport service that is awful. I don’t think the controllers know what they are doing. I was picked up at the unit at 17.20 and I never got home until 18.40 the driver took me all over the place it is appalling I know everybody has to get home but if it was allocated properly we would not be having these problems. I would like someone to have some common sense and control the service in a proper way. Whoever is responsible for running this service it’s not being run in a proper fashion.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning John,

I’m really sorry to hear about your experience. I’ve passed your feedback to the appropriate team, who will begin an investigation into the issues you’ve raised and will be in touch with you directly.

If there’s any further information you’d like to share in the meantime, or if you’d like to contact me, please email me at YourExperience@hatsgroup.com

Kind regards,

Jo

Vurdert til 5 av 5 stjerner

Helpful, fun and kind

Great fun, kind and adaptable, nothing was to much trouble. Sabiha And Razwan picked no l my mum up from West Middlesex hospital and brought her back today

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Vikki,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Every time I see Attiqa from gosh it…

Every time I see Attiqa from gosh it makes my day and she makes me feel comfortable every time I come and makes sure I go to my appointment safe and on time

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

All the staff are very kind and…

All the staff are very kind and helpful. They always call to give an updates. This month of October we came to the hospital 2 or 3 times a week for my son’s check up. Many many thanks to all your staff based in Great Ormond hospital sorry guys I can’t remember all your names but 5 star to all of you.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Over and above

After several disappointing experiences, I had the opportunity speaking with Sakah. She was amazing. She listened, I felt heard and she did everything within her power to make my visit to the hospital possible. I cannot thank her enough. She did not once say that's not my job, she went over and above.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Ms Robinson,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Excellent Service

We had transport yesterday for one of our service users with complex needs.

I just wanted to say what a fantastic service was provided; I am unsure of the male driver name but the lady was called Amy.

They were courteous, professional and provided person-centred care, alongside this they were fun and friendly.

All to often people highlight faults but not many highlight excellent service, please pass on our thanks to both.

Kind regards
Zoey Spellman

Park Hills Private Nursing Home
And Park Hills Domiciliary care
199 Chamber Road
Oldham
OL8 4DJ
0161 6246671

20. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HATS Group Ltd

Good morning, Shaikh,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Joe was amazing

Joe was amazing. I was in panic mode today, however, Joe put me at ease, made me feel secure and comfortable. I arrived at my appointment and seen without any delay. I was lucky enough to have Joe bring me home. I will not forget my journey, there and back home safely. Joe left me with a twinkle in my eye and feeling thirty years younger. Please thank him for a memorable Journey everything went well for me. Thank you.

21. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Amina

Thank you for your lovely message. We’re so glad to hear everything went smoothly and that you felt well looked after. I’ve passed your comments on to the team and a little something will be sent to Joe to show our appreciation.

Take care,
Jo

Vurdert til 5 av 5 stjerner

Patrick from Lewisham hospital…

Patrick from Lewisham hospital transport
Patrick is an absolute gem!
whisked me from Lewisham to Guys hospitals in a careful and quick fashion. A lovely calm journey, with an utter gentleman. I can’t praise him enough.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Emma

Thank you for your kind message and for mentioning Patrick. I’ve passed your comments on and they were absolutely delighted to hear them.

He will be receiving a little something to say thank you for his great work.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Mark and Jess were absolutely amazing

Mark and Jess were absolutely amazing! You guys do such great work. I appreciate you guys taking care of my mum. Thank both of you again.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Good morning Philip,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Erroll and Shaq assets to the team.

I just wanted to share some positive feedback for Erroll and Shaq (apologies if I’ve misspelled their names). They are both an absolute pleasure to work with and a great asset to the team.

They show exceptional care and professionalism when transporting our student, always ensuring their comfort and safety. They are friendly, attentive, and genuinely care about our student’s well-being. It’s clear they listen carefully and take on board everything that’s shared with them.

Their calm, positive attitude makes a real difference, and their reliability and compassion are truly appreciated.
Keep up the great work.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HATS Group Ltd

Good morning Jade,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

Vurdert til 5 av 5 stjerner

Staff were amazing

Staff were amazing. They were very polite and respectful. Special thanks to Sabiha,Asif.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HATS Group Ltd

Good morning Divya

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

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